Dr. Murat POLAT Reviews 316

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and attentiveness, highlighting their exceptional communication and organizational skills. The service provided is frequently described as excellent, with many people appreciating the smooth and well-organized process from start to finish, including top-notch aftercare and efficient coordination. Consumers also commend the high quality of the results and the overall user experience, noting that they felt safe and well-cared for throughout their journey. However, some customers also noted issues with communication regarding surgical expectations and outcomes, with a few expressing dissatisfaction with their results. There were also instances where patients felt there was a lack of transparency before surgery regarding the feasibility of achieving desired looks or the amount of fat available for transfer.

What people talk about most

Staff

Users describe positive interactions with staff. Many reviewers highlight the staff's kindness,... See more

Service

People report positive experiences with service. Customers consistently praise the outstanding care,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the attentive, supportive, and... See more

Quality

Customers had positive experiences with quality, particularly regarding surgical outcomes. Many reviewers... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the entire process... See more

Based on these reviews

Rated 5 out of 5 stars

Wonderful experience from start to finish. Deena made sure that I received all the information I required and more. Her communication and organisational skills are first class! Dr Polat is a... See more

Company replied

Rated 5 out of 5 stars

I’ve had a super experience with Dr. Murat Polat and his team. I’m currently 3 weeks post op from a tummy tuck and liposuction and am thrilled with my results. I was extremely well looked afte... See more

Company replied

Rated 5 out of 5 stars

Dr morat and his team were amazing. My coordination deena couldn’t do enough for me and was always on the other end of the phone when I had any questions. She arranged everything and nothing was a pro... See more

Company replied

Rated 5 out of 5 stars

Dr Murat, Yagmur & Layda were all brilliant, they were extremely helpful and always answered questions in confidence. Everything was well organised and I felt I was in complete safe hands. Couldn’t as... See more


Company details

  1. Plastic Surgeon
  2. Doctor
  3. Plastic Surgery Clinic

Written by the company

Dr.Murat Polat is a plastic and reconstructive surgeon with over eighteen years of experience who has developed a reputation for achieving the most exquisite, natural, and beautiful results. Dr. Murat Polat who has performed 10000+ successful operations emphasizing cosmetic surgery, facial rejuvenation, and body contouring, has an extensive understanding of beauty and aesthetics. Through his meticulous and empathetic approach to his patients expectations and by enabling active involvement of the patients in the procedures, he constantly delivers the best possible results leading to highest satisfaction rates and happy patients. Dr. Murat Polat has gained a reputation for being a sympathetic and genial plastic surgeon with a powerful practice and a large percentage of his patients are international, flying in for consultation and surgery. His office is able to help you to make arrangements for accommodation, surgery and postoperative care. Dr. Polat specializes in various surgical practices such as body contouring, breast augmentation, breast reduction and breast lift, tummy tuck surgeries, liposuction, mommy makeovers, rhinoplasty, Brazilian butt lift and nonsurgical anti-aging procedures with safety as his number one priority and with an intention of providing his patients with a luxurious experience at relatively affordable prices.In addition to his extensive education, Dr. Polat is trained in and employs state-of-the-art instruments and latest technologies in his practice. He has a wealth of experience in dealing with complex surgeries and has a reputation for his minimally invasive approach enabling rapid recovery. He specializes in body contouring procedures and has gained extensive recognition in cosmetic surgery of the face, breast and body. Dr. Polat has the training and experience to gracefully enhance your natural beauty, bringing out your best attributes while skillfully eradicating aesthetic flaws


Contact info

4.8

Excellent

TrustScore 5 out of 5

316 reviews

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Replied to 85% of negative reviews

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Rated 2 out of 5 stars

Everything was very disorganised from…

Everything was very disorganised from the very start of me arriving. Istanbul airport to start with is huge. Taking around 30 minutes to actually exit once landed. Then around 50 minutes to get to the hotel. (Please consider this in mind once you’ve had surgery and are recovering). The transfers did not have my name registered nor knew who we were. At this point I was trying to get hold of the medical coordinator ilyas who didn’t answer. Although I had told him before we were delayed. This was very alarming to begin with. Then the hotel wasn’t organised properly, considering I had informed him regarding my plus one needing stair access. This didn’t give me much confidence in such a life changing decision. How am I meant to trust my surgeon if they’re unable to organise anything properly? I also would like to talk about how everything was last minute. I was informed about my pre op appointment once I was finally contacted by illyas to sleep and get some rest therefore I woke up having to rush to my pre op as this again was a last minute request. Once I got there I was asked for my passport, again I was annoyed as I wasn’t informed to bring this. I was never showed my test results still even 3 days after for my bloods and X-ray although I was promised Id be sent it within 4 hours. Lastly I was informed I’d have surgery at 8am then told I was to have my surgery at 16:00. The instagram is very misleading. I have also come across new reviews that are very disturbing and I could not ignore. I will not be coming going ahead with surgery. Too many excuses. Unprofessional and unpromising.

August 2, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Emily,

Thank you for sharing your feedback. We sincerely apologize for the challenges you experienced during your visit. We understand that traveling for surgery can be stressful, and we strive to make the process as smooth as possible.

We appreciate your concerns regarding the transfer and accommodation arrangements. We are continuously working to improve our coordination and communication to ensure a better experience for all our patients. Your feedback will help us identify areas for improvement.

Regarding the last-minute notifications and information, we aim to provide timely updates, and we regret any confusion this may have caused. Our team is committed to ensuring that our patients feel supported and informed at every step of their journey.

We also want to emphasize that we have processed your deposit refund promptly, as we prioritize our patients' satisfaction and trust.

Thank you for giving us the opportunity to address your concerns. If you have further questions or need assistance, please feel free to reach out directly.

Best wishes,
Dr. Murat Polat Team

Rated 5 out of 5 stars

It was a great experience and I had a…

It was a great experience and I had a pleasant stay there. Everyone was very courteous and friendly.

May 19, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Patient,

Thank you for your kind words! We are thrilled to hear that you had a great experience and enjoyed your stay with us. Our team strives to provide a friendly and courteous environment, and your feedback is truly appreciated.

If you have any need assistance in the future, please don't hesitate to reach out. We wish you all the best!

Warm regards,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Very professional and good results

I was brought on the path by a good friend of mine. he had good experience with DR. Murat Polat, and his team. I contacted Ilyas and he guided me through the whole process. The operation and the duration of my stay was professional, it was a good hotel near the hospital. The Nurse was really calm and caring. The hair clinic was also very professional. I am more than happy with the result and i will recommend Dr. Murat Polat and Ilyas to my friends.

July 9, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Bert,

Thank you for sharing your wonderful experience! We are delighted to hear that you felt supported throughout your journey with us. It's great to know that you found the operation and your stay to be professional and comfortable.

We truly appreciate your recommendation of Dr. Murat Polat and the team. Your satisfaction is our top priority, and we look forward to welcoming your friends in the future!

Best wishes,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Surgeries always scares me especially…

Surgeries always scares me especially major cosmetic ones.Picking the right doctor took a long time for me .After doing lots of research for a good surgeon, I found Dr Murat ,he checked all boxes for me ,with his academics and experience.Bader was knowledgeable ,attentive and courteous.Answered all my questions and concerns. He made all the processes and procedure smooth and easy .His smile gave u peace and comfort.Dr murat is very professional , explained my procedure in details and I love the results.The whole staff from nurses to there assistants were amazing and caring. Hawa also the nurse came to the house I was staying in and took care of my sutures was very professional and sweet .The hospital was clean and up to the American standards with a reasonable price. I will definitely comeback for any future procedures and I highly recommend them.

July 4, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Huda,

Thank you for sharing your wonderful experience! We are delighted to hear that you felt comfortable and well taken care of throughout your journey with Dr. Murat and the team. It’s fantastic to know that our staff's professionalism and care made a positive impact on your experience.

We’re thrilled that you love the results of your procedure and that the hospital met your expectations. Your recommendation is truly appreciated, and we look forward to welcoming you back for any future procedures!

Wishing you all the best,
Dr. Murat Polat Team

Rated 5 out of 5 stars

The best doctor in the world

I cannot even express how great Dr Murat is .. his kindness , warmth and professionalism made me so calm and welcome . The hospital is great , so clean and the nurses are dedicated to their jobs !! Very well trained and so sweet !! I am so so happy with my results , dr Murat you have changed my life ! I started to feel very happy with myself , you are a great plastic surgeon with a heart of gold . Another thing I want to add is about Layda who is very warm , kind and so professional ..she is very honest , helpful and always replies to messages very quickly. I cannot recommend this clinic more , I am coming back again in May and honestly cannnot wait !! Again I cannot describe how talented and knowledgeable dr Murat is !!! ❤️❤️❤️❤️❤️

February 1, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Marta,

Thank you for your heartfelt feedback! We are thrilled to hear that you had such a positive experience with Dr. Murat and our entire team. It’s wonderful to know that you felt calm and welcomed during your time with us.

We’re delighted that you are happy with your results and that your experience has had such a positive impact on your life. Your recommendation means the world to us, and we can’t wait to welcome you back in May!

If you have any questions or need assistance in the meantime, please don’t hesitate to reach out.

Warm regards,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Dr. Murat and Team

Dr. Murat is incredibly hospitable and kind! I had a great experience here receiving Botox. The staff at the hospital are also very welcoming. The consultant Bader went above and beyond to make my stay easy and comfortable. They are very organized here and are strong in communication. Great team of people here!

Will definitely come back here when I need anything else done!

July 16, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Suemaya,

Thank you for your wonderful feedback! We are delighted to hear that you had a great experience receiving Botox with Dr. Murat and our team. It’s fantastic to know that our staff made you feel welcome and comfortable during your stay.

We truly appreciate your kind words about our organization and communication. Your satisfaction means a lot to us, and we look forward to welcoming you back for any future procedures!

Best wishes,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Amazing Service

I had the perfect experience with DR Polat and I had Ilyas as my coordinator. From my first contact and a million questions, Ilyas answered all of them with no problem and stayed in constant contact with me throughout my trip. He made the experience so much more comfortable for me as I travelled alone and was quite nervous.

Dr Polat is honest and kind and helped me to feel at ease at our consultation and after my surgery. My incisions are neat, which is something I was worried about and I believe I will be left with minimal scarring.

A special mention to the nurse who kindly visited me at my hotel and helped me with my aftercare, thank you.

I had a really great experience and again really grateful for Ilyas <3

July 10, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Danielle,

Thank you for sharing your positive experience! We’re delighted to hear that you felt comfortable and well cared for during your journey with Dr. Polat. We understand that surgery can be nerve-wracking, and we do our utmost to support our patients every step of the way.

We’re also pleased to hear that you’re happy with the results of your surgery and that your incisions are healing nicely. Your satisfaction is our top priority, and we appreciate your kind words.

If you need anything in the future, please don’t hesitate to reach out. We look forward to welcoming you back!

Best wishes,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Vaser 360, abdominoplasty, Brest reconstruction

After loosing significant weight, I was aware of the need for surgery and I started researching for plastic surgery clinics and received different plans from many clinics. Dr Murat was recommended by a close friend almost a year ago and since then I contacted the clinic and initiated discussions with Layda. I knew there is no way I could avoid having the procedures but equally I was anxious travelling to a different country, not knowing the healthcare service, language barrier and so on. Layda managed to answer all my questions, reassuring me constantly. Layda organised a video consultation with Dr Murat and during the call I had all my questions answered. It took me a bit of time to finally decide but I have no regrets! The whole experience was amazing, from the moment I landed until I left Turkey. During the consultation, Dr Murat advised the type of procedures required in order to receive a good result: abdominoplasty, vaser 360 and breast reduction and uplift. I appreciated that the recommendation provided was focusing on my health, and long term goals. During my stay in the hospital, I was well cared for and staff was supportive, responsive and had no issues with communication, some nurses speaking English and all had Google translator ☺️
Once I got discharged from hospital, I was transferred to the hotel (5*) where I met nurse Havva. She visited me daily, changing dressing, assisting with personal care, ensuring pain is well managed but most importantly was the lymphatic massage. Omg! Personally, I never received lymphatic massage only relaxing, anticelulitic etc but it is a game changer! After each session I felt better and better. Havva also, showed me how to gently massage to support the healing process and continue as much as possible, which I still do daily. Dr Murat recommended to continue with the massage once returned home, and suggested perhaps 10 sessions and plenty of water. I completed 16 massage sessions paused for a month, but still doing daily the procedure Havva recommended and last week I started the massage again acknowledging the benefits and feel amazing.
Dr Murat advises constantly the importance of massage, fluids intake, diet and sport. From my personal experience, he could not be more correct! It is a long term process and I follow his advice religiously and I am pleased with the outcome. Surgical sites, scars healed well, no issues, nice thin lines.
Now, almost 3 months post surgery I love the outcome and so so happy. Life changing!
Thank you Dr Murat, Layda, Havva, Mustafa and all the team! You are all amazing!

April 17, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Antoanela,

Thank you for sharing your remarkable journey with us! We’re thrilled to hear that you felt well-supported throughout the entire process, from your initial inquiries to your post-operative care.

It’s great to know that our team was able to address your concerns and guide you through your experience. Your commitment to following the recommended aftercare and lifestyle changes is truly commendable, and it’s wonderful to see how positively you’ve responded to the treatments.

We appreciate your kind words about our staff and are delighted to hear that you’re loving your results. If you need any further assistance or have questions in the future, please don’t hesitate to reach out.

Wishing you continued health and happiness!

Best regards,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Great staff experience

I had an amazing experience at Dr. Murat’s clinic. I spent most of my time with his consultant Bader, who remained by my side the entire time and made sure I had everything I needed. It was an extremely calm and pleasant experience and I highly recommend them to anyone wishing to visit!

June 24, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Nour,

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you felt well-supported and cared for throughout your time at our clinic. It's great to know that our team contributed to a calm and pleasant environment during your stay.

Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.

Wishing you all the best!

Best regards,
Dr. Murat Polat Team

Rated 5 out of 5 stars

I came over from England with my best…

I came over from England with my best friend on 6/6/24 for breast augmentation. Prior to arriving we were in constant contact with Badar re all arrangements and any questions we had, which were always answered promptly and fully, any of my concerns were addressed and I felt reassured and supported . We were cared for every step of the way , Dr Polat was amazing , extremely professional and made sure we were happy with all aspects of the pending procedure. Everyone we encountered was caring , sensitive and extremely helpful . The level of care received and the attention paid to us whilst in the hospital was excellent and completely faultless . I could not of asked for a better level of care . The hotel was amazing and we had daily care from a nurse . Special thanks to Badar who went out of his way to support us throughout this whole journey and has remained in regular contact with us since arriving home , to check our recovery and continue to support and answer questions. A kind , genuine person you can trust to help you on this journey. I would highly recommend this hospital if you’re considering any treatment .

June 6, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Kerry,

Thank you for sharing your experience with us! We're delighted to hear that you felt well-supported throughout your journey. It’s wonderful to know that our team provided you with reassurance and guidance every step of the way.

We take pride in offering excellent care, and it's great to hear that you found the level of attention and professionalism to be faultless. We're also pleased to know that your stay at the hotel was enjoyable and that you received ongoing support during your recovery.

Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please feel free to reach out.

Wishing you all the best on your recovery journey!

Best regards,
Dr. Murat Polat Team

Rated 5 out of 5 stars

BBL Surgery / In love

Hello, Vanessa here writing and I had a BBL surgery with Dr. Murat on the 12th June 2024.
I can’t tell if I got high pain tolerance (due previous surgeries I had and no bad pain felt) or if it has something to do with the surgeon hands but I had an amazing experience with Dr. Murat, from the first contact with Ilyas thru WhatsApp till the last second in Istanbul I was well taken care of. All my questions, concerns were addressed and pleased and I’m really happy and in love so far with the results, great team and amazing nurses at the hospital! I have nothing bad to mention during my stay in Istanbul and Ilyas did an amazing post op job with me. I want to give a special thanks to Havva, the nurse that visited me every single day at the Hotel and gave me the massages, loved her, loved the soft hands, the calm energy she transmitted, how patient she was and she definitely made this experience 10 times better, I’ve seen with my own eyes other post op nurses being rude, not caring at all and just getting things done and I was scared that could be me but not for a second, thank you so much Havva!
Thank you Dr. Murat for the friendly yet professional posture, Ilyas for being there for me every second, the nurses at the hospital loved them all and Havva for everything I mentioned already. <3

June 12, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Vanessa,

Thank you for sharing your experience! We're thrilled to hear that your journey for BBL surgery went so smoothly. It's wonderful to know that you felt well cared for from the very first contact until your time in Istanbul.

We're glad you found our team attentive and that your concerns were addressed throughout the process. A special shout-out to the nurses for their exceptional care and support, especially during your recovery.

Your kind words mean a lot to us. If you have any questions or need assistance in the future, don’t hesitate to reach out.

Wishing you all the best as you continue to enjoy your results!

Best,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Exceptional treatment

I flew over from the UK and underwent a breast augmentation and upper bhlethroplasty, I cannot fault the care I received, Bader was in constant communication prior to my procedure whilst I was in England and was exceptional in answering all of my questions. The surgeon Dr.Polat was excellent and explained in detail the procedures I was undergoing, I felt very reassured. I am very pleased with the outcome and would highly recommend the hospital

June 6, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Leanne,

Thank you for sharing your experience! We're delighted to hear that your journey for breast augmentation and upper blepharoplasty went smoothly. It's wonderful to know that you felt well cared for from your initial communication until your arrival for the procedure.

We’re glad you found our team responsive and that your questions were thoroughly addressed. The surgeon appreciates your kind words regarding the detailed explanations provided, ensuring you felt reassured throughout the process.

Your satisfaction means a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out.

Wishing you all the best as you enjoy your results!

Best,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Coming from abroad to this clinic was a…

Coming from abroad to this clinic was a great experience, trust worthy and genuine honest people.
I had a peaceful and smooth experience with the team who are always ready to assist, as the staff are on site constantly 24/7 after surgery, providing assistance/meals and help.

July 4, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Denisa,

Thank you for sharing your experience! We’re thrilled to hear that your journey to our clinic was a great one and that you found our team to be trustworthy and genuine.

It’s wonderful to know that you had a peaceful and smooth experience, with staff always ready to assist you. We take pride in providing 24/7 support after surgery, ensuring that our patients receive the care they need.

If you have any questions or need assistance in the future, please feel free to reach out.

Wishing you all the best on your recovery journey!

Best,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Very talented surgeon

Whilst doing my research to find the surgeon right for me I came across Dr Murat Polat and was very impressed with his work and the results he achieved. I reached out for more information through the coordinator Ilyas who quickly responded to any of my queries and advised what surgeries Dr Murat Polat had advised for me. The whole booking process was very efficient and between booking 6 months earlier than my scheduled surgery date communications were maintained.
The consultation process with Dr Murat Polat was very useful and thorough. He has a very warm, fun nature which instantly makes you feel relaxed and gives you a sense of being in good hands. After agreeing on a 360 tummy tuck, 360 and upper back vaser lipo and a breast lift with implants, Dr Murat drew me up and then the nurses helped me prepare for theatre.
The nurses on the ward are so caring and attentive, whether it be just checking in on you regularly or holding your hand and stroking your hair. It really makes all the difference and gives you a sense of feeling safe. The nurses spoke little English however they work around the communication barrier by using translation apps. The hospital itself was clean and the room I stayed in was cleaned twice daily and comfortable for myself and my companion who also stayed in the room with me.
After being given the all clear and discharged from the hospital, myself and my companion were taken to a nearby 5* hotel. The hotel room was spacious and accessible for post surgery patients. The house keeping team were very respectful when coming into the room and checked regularly if we needed anything extra such as water or pillows. The hotel was very clean and well maintained. Our package during our stay at the hotel included breakfast where we found there to be multiple choices to suit all dietary requirements.
During the stay in the hotel I was visited by nurse Havva. She is an absolute angel with so much knowledge and passion around post surgery care. She assisted with showering, changing dressings, drainage massages etc. When leaving to go home, I felt so vulnerable to not see Havva daily and have her expertise and reassurance, however it was such a special touch when she visited a post surgery clinic I used back home to check up on my recovery.
I am now approaching 11 weeks post op and recovery has been a journey but it has never been too much trouble for the team when I have reached out for support or advice.
Finally the work Dr Murat Polat has done to my body is outstanding. He is clearly very skilled and talented with an eye for perfection whilst in theatre. My scars are discreet and very neat which was important to me. I could not be happier with my results and highly recommend him as a surgeon for plastic surgery.

April 15, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Bex,

Thank you for sharing your experience! We’re delighted to hear that your journey to find the right surgeon was so positive. It’s wonderful to know that you felt well-supported throughout the entire process.

We appreciate your kind words about our attentive team and the care you received during your recovery. It’s great to hear that you were pleased with both the hospital environment and the hotel accommodations.

Your satisfaction with the surgical results is our priority, and we’re thrilled that you are happy with the outcome.

If you have any questions or need assistance in the future, please feel free to reach out.

Wishing you continued health and happiness!

Best,
Dr. Murat Polat Team

Rated 5 out of 5 stars

Life Changing!

After losing a considerable amount of weight, I knew that I would need to have skin removal surgery. After seeing the amazing results Dr Murat Polat achieved for someone in the same situation, I made an enquiry with Ilyas. Dr Murat suggested that I would need a 360 Tummy Tuck, Vaser Liposuction, breast reduction and lift. After doing some research with other surgeons, I decided Dr Murat was the best fit for me and booked with him. Ilyas coordinated my visit and was super helpful providing all the pre-op information and answering any questions I had. As soon as I met Dr Murat Polat, I knew that I had made the right decision. He had taken the time to get to know my situation and knew exactly what I wanted to achieve. The hospital was clean and the nurses were lovely. The language barrier was easily overcome by using translation apps. After being discharged from the hospital, the hotel was great. The rooms were comfortable, with staff happy to help with any request. The breakfast was included and there was plenty to choose from. The room service meals were delicious and reasonable too. The nurse (Havva) would visit daily to change dressings, see to the drains and do lymphatic drainage massage where necessary. She was lovely, knowledgeable and always reassuring. After returning home, Ilyas checks in with you weekly to make sure you are okay and will answer questions via the doctor and nurse. I am now 8 weeks post op and can honestly say that what Dr Murat has done for me is life changing. Thank you to Dr Murat Polat and all of his team!

April 16, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Toni,

Thank you for sharing your experience! We’re delighted to hear that your journey was so positive and that you felt well-supported throughout the process. Your kind words about the team and the care you received mean a lot to us.

If you have any questions or need assistance in the future, please feel free to reach out.

Wishing you all the best!

Best,
Dr. Murat Polat Team

Rated 1 out of 5 stars

Breast implants

Hello ,two breast implant and mastopexy interventions and both wrong, my breasts are left immediately after the intervention, I don't recommend this doctor Murat Polat for breast implants, very expensive and horrible results, wasted money, the breasts are very far away and very left, very ugly even though I did it twice or this intervention in the he , hate the result

November 7, 2023
Unprompted review
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Reply from Dr. Murat POLAT

Dear doar andra,

Thank you for taking the time to share your experience. We are truly sorry to hear that you are unhappy with the results of your surgeries. Your satisfaction and well-being are extremely important to us, and we take all feedback very seriously.

We always strive to achieve the best possible outcomes for our patients and deeply regret that your experience did not meet your expectations. We would like to better understand your concerns and discuss possible solutions to support you.

Please contact us directly at info@drmuratpolat.com so that we can review your case in detail and see how we can assist you further. We genuinely appreciate your feedback as it helps us to improve our services.

We will continue to offer ethical, transparent, and patient-focused care.
We wish you all the best in your health and future.

Warm regards,
Dr. Murat POLAT

Rated 5 out of 5 stars

I travelled from Scotland to Istanbul…

I travelled from Scotland to Istanbul to have a breast reduction surgery with doctor Murat Polat. prior to that, I was in contact with them on WhatsApp. Ilyas made sure to respond to all my messages and questions, explaining to me how the process will be. He even helped me when I had issues with my visa application. one thing I really loved about working with dr Murat and Ilyas is their prompt response whenever I had any issues or questions. I love the way they let you have a voice and tell them what you need and how you want things done while also providing the best advice. Ilyas was in contact with me regularly until I got to Istanbul. the hospital had prepared a ride for me from the airport to the hospital and I had that splendid service throughout my entire stay in Istanbul. the way I was welcomed upon arrival to the hospital was so fulfilling. I had my blood test and sans done and I was transported to the hotel. the hotel is a five star hotel with very big, nice and comfortable rooms. the next day I had my consultation with dr Murat. he was so nice and respectful, explained the procedure to me and answered all my questions. the nurses at the hospital were so lovely and accommodating. ilyas is such a hardworking and kind man who made sure that all the process of my surgery from start to finish went smoothly. He was even in contact with my aunt to let her know that I was in good hands. I was given a lot of reassurance before surgery and after the surgery. after the surgery, the nurses made sure that I was okay, administering painkillers and antibiotics. they were there for me emotionally to help me get through the phase. I would say that their pain management is so good because despite feeling pain, there was never a time where I felt any pain that wasn't bearable. this made the whole post op experience easier and by the next day I felt stronger. Ilyas and doctor Murat also came to check on me after the surgery. also I must give accolades to the nurses and medical staff that stayed the night after surgery with me. their dedication and care knows no bound. the next day, dr Murat came in to show me with a mirror my results. I really could not believe the result I got, the perfect size and the perfect shape and now after 6 weeks post op the result is even better. my splendid experience does not end there because after my surgery, the nurse was coming in every day to change my dressings and support me. Ilyas was in contact with me constantly checking up on me and responding promptly to my questions. I was given more pain killers to help with pain. there was never a time where I felt alone despite travelling alone to get this surgery done. on my last day I met with the team one last time and they gave me more advice on what I should do to make my post op experience swift. they also arranged a transport for me to the airport. even after getting back to scotland, I am still in contact with Ilyas who relays all my worries to the medical team. I have had such a wonderful experience and have followed their advice. I haven't had any complications and my breast look so wonderful. dr Murat hands are blessed indeed. it is such a wonderful experience and such a hardworking and dedicated team. I definitely would use them again.

April 18, 2024
Unprompted review
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Reply from Dr. Murat POLAT


Dear Odinaka,

Thank you for sharing your experience! We’re thrilled to hear that your journey from Scotland for breast reduction surgery was so positive. It’s wonderful to know that you felt supported throughout the entire process, from initial communication to your stay in Istanbul.

We appreciate your kind words about the team, especially regarding the care you received before, during, and after your surgery. It’s great to hear that our pain management helped make your recovery easier and that you felt reassured at every step.

Your satisfaction with the results and the dedication of our staff mean a lot to us. If you have any questions or need assistance in the future, please feel free to reach out.

Wishing you continued health and happiness!

Best,
Dr. Murat Polat Team

Rated 5 out of 5 stars

I got my surgery a week ago today by Dr…

I got my surgery a week ago today by Dr Murat Polat, I’ve had surgery previously with another clinic in turkey and it didn’t feel as personal as going directly though his assistant Ilyas. My aftercare was much better, I was given a heater to warm up after waking up from the general anaesthetic which I wasn’t given in another clinic as well as blood thinners, scar gel and aspirin to take home. Since coming home Ilyas has kept in contact and I’ve been sent my table pictures which were also not given to me from a previous clinic. I’m happy with my results so far and my two problem areas I stressed to Dr Murat Polat in the consultation have been addressed perfectly, as I needed some previous plastic surgery work, tidied up as I had lost a considerable amount of weight from my previous surgery. This was my least painful recovery and any questions I’ve asked have been answered quickly and I’m happy to not be chasing up for answers as getting surgery abroad is scary enough. Definitely recommend Dr Murat Polat and his assistant is excellent.

May 21, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Natasha,

Thank you for sharing your experience! We’re delighted to hear that your surgery with us was a positive one and that you felt a personal touch throughout the process.

It's wonderful to know that you received attentive aftercare and that your concerns were addressed effectively. We appreciate your kind words about the ongoing support from our team, especially regarding post-operative care and communication.

Your satisfaction with the results is our priority, and we’re thrilled that your recovery has been smooth. If you have any questions or need assistance in the future, please feel free to reach out.

Wishing you all the best on your recovery journey!

Best,
Dr. Murat Polat Team

Rated 1 out of 5 stars

Take your hand off🤬

A good doctor must give good results. We were definitely not satisfied with the result. My implant. Very bad condition. Disproportionate. I would never recommend it.

April 18, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Sandra,

Thank you for your feedback. We take all reviews seriously and strive to provide the highest level of care and satisfaction to our patients.

We are sorry to hear that you are dissatisfied with the results of your procedure. However, after carefully reviewing our patient records, we couldn’t find any record of your visit on the date of your experience as provided to TrustPilot.

We are committed to addressing any genuine concerns and ensuring our patients receive the best care. If you believe there has been a mistake, please contact us directly at [info@drmuratpolat.com] so we can investigate this matter further and resolve any issues.

Your feedback is important to us, and we value transparency and trust in our practice.

Sincerely,
Dr. Murat POLAT Team

Rated 5 out of 5 stars

The best Plastic Surgeon in Turkey

Absolutely, here's a review for your doctor:

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Dr. Murat Polat is an exceptional surgeon who performed both my liposuction ,abdominal plasty and breast augmentation procedures with incredible skill and precision. From the initial consultation to post-operative care, Dr. Murat] demonstrated a genuine concern for my health and well-being.

Their attention to detail and commitment to safety reassured me throughout the entire process. The results of both procedures exceeded my expectations, and I couldn't be happier with the outcome.

I highly recommend Dr Murat to anyone considering cosmetic surgery. Their expertise, professionalism, and dedication to patient care make them stand out in their field. Thank you, Dr. Murat ,for your exceptional work and for helping me achieve the confidence I've always desired.

May 15, 2024
Unprompted review
Dr. Murat POLAT logo

Reply from Dr. Murat POLAT

Dear Bilquis,

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with us and are delighted that you’re happy with your results. Your kind words about our care and attention to detail mean a lot to us.

We appreciate your recommendation and are glad to have been part of your journey toward increased confidence. If you have any questions or need assistance in the future, please feel free to reach out.

Wishing you all the best!

Best,
Dr. Murat Polat Team

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