Drone Doctor Reviews 397

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First class service great communication, fast turn around drone is back all repaired and mint highly recommend

Rated 5 out of 5 stars

Superb service. I live in the North of Scotland but the combination of Drone Doctor quality service and Royal Mail speedy delivery meant despatch to return home was only 5 days. Saturday : Air... See more

Rated 5 out of 5 stars

Fantastic service . I honestly don't think you will find better .... Speedy repair and return on my Mini 3 Pro on which the camera gimbal video data cable had failed and front right axis is causing e... See more

Rated 5 out of 5 stars

Excellent service! My Mavic 2 Pro had a nasty fall, chassis cracked, rear left art wrenched out of its socket. Drone Doctor promptly assessed the damage and produced a reasonably priced quote; once I... See more

Company details

  1. Business Services

Information provided by various external sources

In a hurry? Fastest and easiest DJI repairs in the UK! Book your drone in to be diagnosed by one of our qualified and highly experienced Drone Doctors today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

397 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service
I smashed my drone and now with DD’s expert help it looks great and better than before and flying perfectly I highly recommend this organization
Thank you and the team for all your help and support and a great service

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and reliable

Wow. What a company. A company that you can trust to do a great job. Gave me 2 quotes. 1. For needing repair to my gimbal and the other for repair for my landing gear. As well for the gimbal. Obviously I chose the 2 repairs. Unfortunately I inundated them with emails but each time they came back to me within minuites. Now that is great costomer service. Got my Drone back within weeks. And working as new. If you need a repair job fast and efficient then Drone Dr is the place to go go go.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

I found this company online and was a bit dubious about using them at first ….i didn’t need to worry!
Great service from start to finish.
Clear and concise communication, 2 quotes provided, 1 quote for work needed to make good the other was a precautionary quote.
The whole process from shipping to receiving back took less than 1 week.
⭐️⭐️⭐️⭐️⭐️

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

From first enquiry through to returned product, couldn’t fault the service.
No issues with postage, clear communication throughout, fair price, good timing and perfect repair. All without my drone leaving the UK and all customs shenanigans that brings these days!

November 2, 2023
Rated 5 out of 5 stars

Very proffesional and very quick…

Very proffesional and very quick service. They even cleaned my drone. It only took a few days to ship the damaged drone and receive the repaired one . I highly recommend Drone Doctor!

October 28, 2023
Rated 5 out of 5 stars

What an excellent company

What an excellent company. I contacted them and the fellow I spoke to gave me advice and now my drone is flying again. All without a charge.
You cannot get better than that.
Thank you.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great Fix !! DJI WHO?

I LOVE DRONE DOCTORS! DJI WHO? They did exactly what they said they would and MORE! When I got my drone back few weeks ago, I wanted to change the propellers but DJI had tightened them so tight, I couldnt remove them. I spoke to Drone Doctors about this and they said no worries we will help you. They sent me a screwdriver that fits amazing with the DJI Drone and it worked a treat! So thank you very much for that.

They then said If that didn't work, to send it in and they would fix and replace for me FREE OF CHARGE! Which is super nice.

Thanks to everyone at Drone Doctors especially Sheldon, who called me on Sunday to put my mind at ease.

September 1, 2023
Rated 5 out of 5 stars

Response

Responding to every email promptly and carrying out the repairs in the timescale promised. Also website easy to use.

September 28, 2023

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