Drummond Golf Reviews 7,189

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a new Taylormade Spider ZT Black limited edition putter online but when it arrived, it was only the standard model. Emailed them back and the next day, the correct putter was dispatched expres... See more

Rated 5 out of 5 stars

Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & com... See more

Company replied

Rated 5 out of 5 stars

Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picke... See more

Company replied

Rated 5 out of 5 stars

I bought online after a really helpful discussion in Launceston Drummond golf shop. What a lovely couple of young blokes you've employed there! Fabulous online experience as well. Thank you, Drummond.... See more

Company replied

Company details

  1. Golf shop
  2. Outdoor Sports Store
  3. Sporting Goods Store

Written by the company

As Australia's Biggest golf retailer, Drummond Golf has been providing the largest range of the world’s leading golf brands at competitive prices to golfers of all levels and ages.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(7,189)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time

September 13, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Mark,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

How helpful and knowledgeable all the…

How helpful and knowledgeable all the staff were

September 13, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Melanie,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 1 out of 5 stars

Disappointed customer

I sent your company an email concerning the November 11th game at keysbotough. I did not receive any reply. I am not disappointed as l am only a customer. You should have better customer relations. Neil fowler

October 1, 2024
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Reply from Drummond Golf

Hi Neil,
Thanks for reaching out. We did receive your email and a response was provided. Can you please check your spam and junk folders just in case?
The advice provided was that while we appreciate that November 11th is Remembrance Day, it is an entirely personal matter as to whether the minutes silence is observed.
Drummond Golf does not influence our customers or players in this matter but will provide the respect and space for any player wishing to pause at this time.

Kind regards,
Meagan Scott
Customer Care

Rated 5 out of 5 stars

Great deal on the golf balls

Great deal on the golf balls I wanted and staff are very friendly and helpful.

September 12, 2024
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Reply from Drummond Golf

Hi Kylie,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Was really good they help what I needed…

Was really good they help what I needed and they were very friendly

September 19, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Chris,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Service is great.

September 12, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Gang,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Product as described.

September 12, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Alannah,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

The service was fantastic quick and…

The service was fantastic quick and what I ordered with great tracking

September 19, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Kevin,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

always excellent service

September 9, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Thank you.

September 11, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Diana,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Well I simply ordered from the website…

Well I simply ordered from the website and whilst it took a little longer to arrive than I thought it would it has turned out to be just the club I needed.
Simple procedure, no problem issues at all.

September 11, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Bob,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Great price and super fast delivery as…

Great price and super fast delivery as always. Thanks.

September 18, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Steven,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Very good website to navigate

Very good website to navigate, purchasing was easy & simple. Used gift voucher at checkout without issue. Purchase arrived the next day as ordered.

September 18, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Steven,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 4 out of 5 stars

Happy Golfer

Happy with the service, delivery updates were a bit slow, but that's not a problem.

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Michele,
Thanks for leaving Drummond Golf a 4-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Great gift idea Very easy to navigate through the…

Very easy to navigate through the website and delivery of the physical gift card only took a few days.

September 16, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Carlos,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Service and delivery excellent

Service and delivery excellent

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Kenneth,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

You did what you had to do on a timely…

You did what you had to do on a timely basis and the shoes and balls were exactly as shown

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Leslie,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Speedy delivery of just what I ordered.

Speedy delivery of just what I ordered.

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Joe,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

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