Drummond Golf Reviews 7,189

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a new Taylormade Spider ZT Black limited edition putter online but when it arrived, it was only the standard model. Emailed them back and the next day, the correct putter was dispatched expres... See more

Rated 5 out of 5 stars

Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & com... See more

Company replied

Rated 5 out of 5 stars

Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picke... See more

Company replied

Rated 5 out of 5 stars

I bought online after a really helpful discussion in Launceston Drummond golf shop. What a lovely couple of young blokes you've employed there! Fabulous online experience as well. Thank you, Drummond.... See more

Company replied

Company details

  1. Golf shop
  2. Outdoor Sports Store
  3. Sporting Goods Store

Written by the company

As Australia's Biggest golf retailer, Drummond Golf has been providing the largest range of the world’s leading golf brands at competitive prices to golfers of all levels and ages.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(7,189)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great bag and quick delivery

September 19, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Jake,
Thanks for the 5-star review! We appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great service and advice.

Great service and advice.

September 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Luke,
Thanks for the 5-star review! We appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Quick

Quick, good value, good quality

September 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Gavin,

Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Aaron,

Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Great service

Great service

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Natalie,

Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Good prices

Good prices, fast delivery. All good everyone.

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Trish,

Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 4 out of 5 stars

Good delivery service

I was happy with my service from Drummond Golf.
I bought golf balls for a 21st birthday present. It was delivered within a day on time & with free shipping.
I don't know the price of golf balls etc but the recipient was happy

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Marg,

Thanks for leaving Drummond Golf a 4-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Drummond were great to deal with

Drummond were great to deal with. Quick dispatch and prompt arrival.
Will be buying from them again.

September 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Alan,

Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Gift Voucher

I ordered a gift voucher and was very impressed by the way they sent me out a physical card for the denomination I wanted and sent it registered post at no extra charge and received within a couple of days. Will definitely use them again.

September 23, 2024
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Reply from Drummond Golf

Hi Stephanie,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Confirmation was required with online…

Confirmation was required with online order , staff rang sorted , very good customer service from Fyswick store .

September 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Craig,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Golf cart

Excellent service and always kept updated while parcel was in transit

September 23, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Natalie,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

After I placed the order I realised I…

After I placed the order I realised I had chosen the wrong item by mistake. The Drummond Golf team paused the order, replaced the item and continued processing. Very helpful.

September 23, 2024
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Reply from Drummond Golf

Hi Mark,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service

September 16, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi David,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 1 out of 5 stars

I thought I was buying men’s golf shoes…

I thought I was buying men’s golf shoes but when they arrived they were ladies

September 13, 2024
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Reply from Drummond Golf

Hi Anthony,
We're sorry to hear that the order wasn't what you expected. From our records it appears that you purchased the Nike Air Zoom Infinity Pro 2 Golf Shoes, which we sell as unisex golf shoes. If you could reach out to webmaster@drummondgolf.com and provide us with some further details with your issue, we'd love to learn more about what's gone wrong so we can rectify this for you.
Kind regards, Liam at Customer Care

Rated 5 out of 5 stars

Timely and cost effective

Timely and cost effective

September 16, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Paul,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Goods accurately supplied in a timely…

Goods accurately supplied in a timely manner.

September 16, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Keith,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Awesome delivery time as always

Awesome delivery time as always

September 23, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Janet,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Range Finder arrived within time expected

I purchased a range finder on line, the goods arrived in a few days, with a few notifications on delivery status. All very smooth.

September 23, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Michael,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

Steve looked after us very well nothing…

Steve looked after us very well nothing was too much trouble

September 22, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Greg,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

Rated 5 out of 5 stars

quick postage

quick postage, item as described

September 3, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Mick,
Thanks for leaving Drummond Golf a 5-star review, it's truly appreciated!
We hope to have you shop with us again soon.
Best wishes, Liam at Customer Care

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