D & S Jewellery Workshop Reviews 57

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Such brilliant people and service! I really felt they cared about my necklace and understood its significance to treat it accordingly. I was blown away by the craftsmanship. Really clear communication... See more

Rated 5 out of 5 stars

For my thirty years wedding anniversary, Scott transformed my brooch. When my pearl bracelet broke, I asked him if he could repair it, I also had a broken gold chain. D&S repaired both items to a high... See more

Rated 5 out of 5 stars

Had rings resized and some necklaces fixed that were broken. Patient, kind, incredibly helpful and knowledgeable. Fantastic service! When I had to come back because my hands did another dramatic size... See more

Company details

  1. Jewellery Manufacturer
  2. Goldsmith
  3. Jeweler
  4. Jewelry Designer
  5. Jewelry Repair Service
  6. Jewelry Store

Written by the company

If you need your engagement ring resized, don't wait weeks when you can come directly to the workshop where we offer a same day ring resizing service. We make bespoke engagement rings with a quick turnaround CAD service and discounted wedding bands if we've resized your engagement ring or made it for you. At D & S Jewellery Workshop you will always speak to the Goldsmith.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job done

Another jeweller couldn't repair my earings and suggested D&S...I am extremely pleased with the work done and the earings look like new. Very professional and friendly service.

July 3, 2024
Rated 5 out of 5 stars

I highly recommend this business for…

I highly recommend this business for top-quality bespoke jewelry and repair services. All items have been serviced and repaired to my specifications, and the work is flawless. Additionally, the turnaround time is prompt, which is extremely helpful for my business.

June 7, 2024
Rated 5 out of 5 stars

Professional and Customer Centric

My diamond setting became loose, and I was looking high and low for a credible workshop. Took me a while, but was referred to D&S workshop. Scott & Martin were really helpful and friendly and took time to explain the situation and my options.

Whole process is simple and I am happy with outcome

June 11, 2024
Rated 5 out of 5 stars

A real life Repair Shop experience

The team at D&S Jewellery Workshop were warm and welcoming. They listened to my requirements and restored my jewellery to its original state sourcing a replacement diamond for my ring. They presented me with choice and I am very happy with the result. I have had a real life Repair Shop experience and my rings are beautiful again and back where they belong - on my finger. Thank you very much.

June 10, 2024
Rated 5 out of 5 stars

Great work

Great work, a jewellery workshop that's always a pleasure to deal with.

May 17, 2024
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hey Tim,

Thanks for taking your time to write a review about us.

You're the first trade customer to leave us a review, we'll have to move you up the priority rankings 😂

All the Best
Scott and Martin.

Rated 5 out of 5 stars

Great service from D&S

Great service from D&S
I had 2 wedding bands and an engagement ring that needed cleaning at short notice and managed to have all done in an hour and engagement ring serviced due to loose fitting

May 7, 2024
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Ola,

Thank you so much for taking your time to write us such a lovely review about your experience with us.

Remember to bring your engagement ring in for a free check up every year to make sure that they don't come loose again.

Kind regards
D & S

Rated 5 out of 5 stars

The service from these two was…

The service from these two was excellent from start to finish. We had visited a few other jewellers in Hatton Garden before coming across D & S Jewellery workshop and none of them compared. They were honest, communicative and did the job to a very high standard. Thank you.

May 10, 2024
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Michelle,

Thank you so much for taking your time to write such a lovely review about your experience with us.

It was great meeting and chatting with both of you and i'm really pleased that we managed to find a matching diamond for your ring and bring it back to its best.

All the best from
Scott and Martin

Rated 5 out of 5 stars

Knowledgeable guys and quick resizing

The guys were very knowledgeable and they explained to me the different ring sizes as I had to downsized it.
I gave the ring on Tuesday and by Friday the ring was ready, so super quick resizing and prices are fair for London.
We will definitely come back for our wedding bands!

April 30, 2024
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Valentina,

It was lovely meeting both of you and thank you so much for taking your time to write us such a lovely review. It really is helpful for a new business like ours.

We look forward to seeing both of you guys again.

All the best
From D & S

Rated 5 out of 5 stars

Ring enlargements and modifications

Very professional, accurate and friendly service.

April 24, 2024
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Maria,

Thank you very much for leaving us such a lovely review about your experience at D & S Jewellery workshop. I hope you're pleased with your new ring and having your older rings looking like new again.

Kind Regards
Scott

Rated 5 out of 5 stars

Bespoke piece

I had a specific idea in mind that Scott brought to life and it’s lovely

May 2, 2024
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Roseanne,

Thank you so much for taking your time to write up a review about your experience with us. We're really pleased to hear that you were happy with the end result.

Kind Regards
Scott

Rated 5 out of 5 stars

Excellent

Excellent, speedy service; thank you, my ring is transformed by your expertise, care and craftsmanship.

April 2, 2024
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Iona,

Thank you for taking your time to write a review about your experience with us. It is greatly appreciated.

Remember to bring your ring into us for a free check up every few years.

Kind Regards
D & S

Rated 5 out of 5 stars

I recently had a jewellery repair with…

I recently had a jewellery repair with this company. If I could give them 10 stars I would . From the customer service ( I liaised with Scott who is so helpful and knowledgeable) to the quality of repair, the whole experience was really positive. They also beat all the other companies I had quotes from on price. They completed the repair in a week when others had said it would take a month to 6 weeks.
I would definitely use this company again and I would recommend them.

November 2, 2023
Unprompted review
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Our favourite customer.

Rated 5 out of 5 stars

Brilliant jewellery workshop

Brilliant jewellery workshop in London
Excellent quality and great service - would definitely recommend

November 13, 2023
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Rosie,

Thank you so much for finding our new workshop and sharing your experience with us. You are a truly valued customer and we look forward to seeing you again.

All the best
Scott

Rated 5 out of 5 stars

Magic happens in their little workshop

D&S did a fantastic job resizing my engagement ring down 5 sizes. Magic happens in their little workshop and I am so grateful for their craftsmanship. The ring was ready on the same day and they were kind enough to wait for me to pick it up after work. Thank you so much!

November 7, 2023
Unprompted review
D & S Jewellery Workshop logo

Reply from D & S Jewellery Workshop

Hi Ava,

Thank you so much for leaving us our first review and for being so detailed about your experience with us.

All the best
D & S Jewellery Workshop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look