I ordered a wide boot for a trip following surgery. A medium width arrived so I contacted the owner who confirmed I ordered wide and asked for proof that the wrong size came. I sent photos of the med... See more
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Ordered shoes to go over my daughter's KAFOs. Received an email from the owner saying they didn't have them in stock but they were in a warehouse in Florida and it would be an extra 7-10 days. Fine.... See more
Company sent my shoes to an address that I haven’t lived at for 15 years. When I contacted “Ron” to find out why this happened and how to fix it, he (incorrectly) insisted that I input the address (im... See more
It's so hard to find extra wide shoes. It's a terrible expensive ordeal. That is, until I found DT Footwear. Best online shoe buying experience and the ONLY positive experience I have had buying extra... See more
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Company details
Written by the company
DT Footwear is a premier provider of orthopedic, wide width, and specialty shoes. They offer a wide range of styles with features like padded tongues, cushioned collars, and broad toe boxes for maximum comfort. They also cater to specific needs with shoes offering double depth, extra depth, slip resistance, and stretchability for those with edema. Whether for daily wear or specialized support, DT Footwear is dedicated to delivering footwear that fits both your feet and lifestyle.
Contact info
114 High Mountain Trace, 30114, Canton, United States
- 9096151622
- ron@dtfootwear.com
- dtfootwear.com
2.2
Poor
44 reviews
Replied to 16% of negative reviews
Typically replies within 48 hours
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Fast service and good communication…
Fast service and good communication with a potential problem with the order
August 2, 2023
Reply from DT Footwear
Absolutely appreciate your kind words! It's really encouraging to hear that our quick service and open communication made a difference when that little hiccup popped up in your order.
Reply from DT Footwear
Thank you so much! Your kind words truly brighten our day—we're thrilled that our service and quality met your expectations!
Great Service
After placing my order, I received an email asking to confirm the order. At that point I realized I ordered the wrong shoe. I contacted Ron with the correct info and he immediately made the adjustment.
July 23, 2023
Reply from DT Footwear
Thank you for your business and kind review Ruby!
Customer service is the best
July 20, 2023
Reply from DT Footwear
That's fantastic to hear Steve! We're over the moon knowing our team made a positive impact on your experience—your "happy feet" is why we do what we do!"
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