Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was... See more
Company replied
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Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was... See more
Company replied
Duck and Cover never let me down. Their clothing are a perfect fit for me and I have always bought from them ahead of all other brands. Very reasonable prices and their delivery is second to none. Fan... See more
Company replied
Have been by buying D&C since late 90s and have a wardrobe full of D&C products. I buy regularly and can't fault the service, quality or price. It's a shame that returns aren't free, however, if there... See more
Company replied
Bought a polo shirt online for husband, arrived quickly, great quality but too big. Really easy returns process. Posted back on 10th Jan requesting exchange to smaller size. 14th Jan replacement arriv... See more
Company replied
Considered detail. It makes all the difference. We take established styles and give them a contemporary twist in design and fabrication. We add a new perspective. A subtle enlightenment. All in the rich tradition of British originality. Never superficial, never just for show. Only to enhance and engage. A mark of distinction. A refined approach. A secret for those that know.
116-118 Bury New Road,, M8 8EB, Manchester, United Kingdom
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Duck and Cover never let me down. Their clothing are a perfect fit for me and I have always bought from them ahead of all other brands. Very reasonable prices and their delivery is second to none. Fantastic delivery even when listed as Standard, I receive most orders the next day. They also keep me well informed of fantastic deals and discount codes to take advantage. They've also teamed up with ClearPay which presents a perfect way of managing my finances whilst taking advantage of deals.

Reply from Duck and Cover
Bought a top from them,note that i paid for it be delivered to me, they supplied the wrong size.
i asked for return and refund, they provided returns label, item was returned, they only refunded me my payment minus the original cost to have it delivered to me.
is this normal, i paid for something that was not even my mistake!

Reply from Duck and Cover
They do not provide free return service be aware. If you bought something from them it is guaranteed that item is yours for life.
They are just some scammers. Avoid!!!

Reply from Duck and Cover
Would give them less stars if I could. Customer service is terrible.
I bought 3 packs of socks as a Christmas gift (for my father in law who has specifically asked for socks) because they were packed in a smart looking cardboard box. My order was packed in a double plastic bag. One of these boxes came bashed and looking at it I knew I would be embarrassed to gift this so reached out to customer service to return and get a replacement. In response I was met with "we cannot guarantee that boxed items will arrive in perfect condition". Obviously because a thin cardboard box was sent in a bag, it is inevitable this would come bashed, frankly I am surprised it was only one box that was affected. I suggested this should have been packed better but "we are sorry you are unhappy with our policy" was essentially the response received. Steer clear, they couldn't care less about sending their products in suitable packaging so you are happy to receive or trying to resolve any complaints.

Reply from Duck and Cover
I bought a D&C jacket, that over a period of weeks started to fail. Press stud housings came away from both pockets.
I posted a pretty harsh review on here which was seen by a customer service manager who reached out and offered to try and help.
Anyway, long story, short - everything is now resolved thanks to Gail.
I will remain a customer of D&C :)

Reply from Duck and Cover
Brilliant jeans that fit like a glove. Now have 4 pairs and wouldn't buy anything else. Underwear and tee shirts very good too and true to size.

Reply from Duck and Cover
Bought a Duck and Cover jacket and the zip has been iffy from day one. Several weeks later and it takes several minutes to get the zip up.

Reply from Duck and Cover
Recently bought a d&c jacket, great quality and super stylish

Reply from Duck and Cover
Online service quick and easy, delivered on time with good communication!. Great fit !!!
The delivery was made promptly and exactly as described. No complaints at all.
Ordering and payment quick and easy, delivery lightening fast, within 36 hours and excellent communications via text before item was delivered, as always with duck and cover gear, excellent quality.
Excellent quality products which resonate fashion. It will always be my first choice.
Speedy and reliable delivery! Well done Duck and Cover!
Will buy from duck and cover again online, love my top.!!!
Always look that bit different & stand out good quality wash & wear well :)
Duck and Cover are a brand i had forgotten about however when shopping in house of fraser there clothes caught my eye and they are very current and great designs. It has became one of my favourite brands. I purchased the long summer coat and loved it that much i bought it twice Lol just incase i lost or ruined the firsr one.
They are a brand i hope to see grow.
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