Scam! Paid my order 14.10.2020, no feedback from them, no link to any communication are working.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ordered(10/2) a waterproof smart connect V $24.94 and over a month later(11/8) i got a intelligence health bracelet that is not waterproof and only tracks steps but is also suppose to track sleep,... See more
Ordered something almost 3 weeks ago (8/3/18) - PayPal was charged immediately.... i have NOT received my item, nor have I been provided tracking info/ shipping details... despite having sent FOUR em... See more
Product never arrived. They said it was “stuck in customs, several other customers have had similar problems, but should be on its way soon.” That was about a month ago and after requesting a refund t... See more
Company replied
Company details
Information provided by various external sources
For the past months, we have been dealing with unhappy customers who purchased from competitor stores. Please note that we are Dude Gadgets. Kindly AVOID these COPYCAT websites as we are NOT affiliated with them. 1.DudeS Gadget - www.DudeSgadget.com 2.DudeS GadgetS - www.DudeSgadgetS.com THE DIFFERENCE IS IN THE LETTER "S". We are 100% legit and we've already made thousands of customers satisfied with our topnotch products and excellent customer service. Visit our store now at www.DudeGadgets.com If you need any assistance, feel free to submit a ticket to our customer support: https://dudegadgets.ladesk.com/submit_ticket
Contact info
1.4
Bad
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam! Paid my order 14.10.2020, no feedback from them, no link to any communication are working.
November 5, 2020
Unprompted review
Placed my order July 25 2019 have not…
Placed my order July 25 2019 have not received it yet .Email the company with no response THIS IS A SCAM!!!!
September 10, 2019
Unprompted review
Reply from Dude Gadgets
Hi Lawanda,
It saddens me to know that you still haven't received your order and that there's no response to your email. Please know that we are not scammers and this is not the norm nor the experience that we want you to have.
I've checked our system and unable to locate any orders/emails under your name and email address. Please do us a favor and provide the following details below.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG00000 or #DGUS0000)
4). Copy of confirmation email
5). Transaction ID
Also, there's a chance that the order was not made on our store. I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Lawanda.
This is a scam
This is a scam, they will steal your money. Just like that. I placed an order and I received a confirmation email about my order without any information about the delivery date. I waited for 10 days then I dropped them an email and they asked me to wait another 10 days. Another 10 days passed and nothing happens. I send them another email, they replied to me that the order is not placed offering me to reorder using a voucher code to not charge me again. I refused to re-order and I asked them for a refund and they didn't and even did not reply. So they are will steal your money as simple as it is!!!!
August 20, 2019
Unprompted review
Reply from Dude Gadgets
Hi Bashar,
I'm sorry to know about what happened in your order. I understand where you are coming from. On the other hand, please know that we are not a scam and we never steal our customer's money. Rest assured that we'll assist you with your concern.
I've checked our system and unable to locate any orders/emails under your name and email address. Please do us a favor and provide the following details below.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG00000 or #DGUS0000)
4). Copy of confirmation email
5). Transaction ID
Also, there's a chance that the order was not made on our store. I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Bashar.
This company is a scam i have never…
This company is a scam i have never recieved my product. I ordered in May and its now August!
Buyer Beware!
August 14, 2019
Unprompted review
Reply from Dude Gadgets
Hi Mark,
We're sorry to know that you still haven't received your order. I know this is alarming on your part. Please know that this is not the norm and we never plan to scam our customers. Rest assured that we'll look into this.
I've checked our system and unable to locate any orders under your name and email address. Please do us a favor and provide the following details below.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG00000 or #DGUS0000)
4). Copy of confirmation email
5). Transaction ID
Also, there's a chance that the order was not made on our store. I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Mark.
DO NOT ORDER FROM HERE!!!!
DO NOT ORDER FROM HERE!!!!! They are a bunch of cons, they don’t reply back to your emails, they give you a fake tracking number I’ve waited over a month now and still nothing they need reporting !!!!!!!!
August 2, 2019
Unprompted review
Reply from Dude Gadgets
Hi Ria,
I'm sorry to know that you still haven't received your order. I know this is frustrating on your end. Please know that this is not the norm and we never want our customers to have any problems with their shipment.
I've checked our system and unable to locate any emails or orders under your name and email address. Please do us a favor and provide the following details below.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG00000 or #DGUS0000)
4). Copy of confirmation email
5). Transaction ID
Also, there's a chance that the order was not made on our store. I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Ria.
I received my dude village this…
I received my dude village this morning. I went to put it in my car and it charges lovely.. but the Bluetooth does not work?!? How can I get it to work?
July 23, 2019
Unprompted review
Reply from Dude Gadgets
Hi Lauren,
I'm sorry to know that the item(Bluetooth) you received doesn't work. I know this is frustrating on your end.
On the other hand, based on your message, the order was not made on our store. You mentioned that you ordered on Dude Village. Aside from that, we can't locate any order under your name.
Please know that we are Dude Gadgets and our website is at www.dudegadgets.com. We are not related to Dude Village in any form. Kindly contact them directly to resolve your concern.
Lastly, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
Hope this helps. Let us know if you have any concerns or questions about us. Thank you.
I never got my product
I never got my product. I can’t believe this and I want a refund.
July 18, 2019
Unprompted review
Reply from Dude Gadgets
Hi Charlotte, I'm sorry to know that you did not receive your order. I understand why you want a refund. Please know that this is not the norm and we take this seriously. Rest assured that we'll take actions.
I've checked our system and unable to pull out any order under your name and email address. Please do us a favor and provide the following details below.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG00000 or #DGUS0000)
4). Copy of confirmation email
5). Transaction ID
Also, there's a chance that the order was not made on our store. I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Charlotte.
DISHONEST COMPANY
I HAVE NOT RECEIVED MY ITEM I AM SO UPSET. I want my money back or I will take action. They seem like such frauds! I will be in contact with my bank. The tracking number literally does not exist. So sad about this!
July 18, 2019
Unprompted review
Reply from Dude Gadgets
Hi Kadee,
I'm sorry that you still haven't received your order. I understand why you want your money back and I know this is alarming and upsetting on your part. Please know that this is not the norm. Rest assured that we'll take a look at this and assist you.
I've checked our system and unable to locate any orders associated with your name or email address. Please do us a favor and provide the following information below for us to locate your order.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG00000 or #DGUS0000)
4). Copy of confirmation email
5). Transaction ID
Also, there's a chance that the order was not made on our store. I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Kadee.
"Stuck in customs"
Just like a lot of other people, never received my already paid for product. They came up with the same lame 'stuck in customs' excuse, and after waiting for another month and asking for a refund, they simply didn't reply anymore. Do NOT trust them!
June 22, 2019
Unprompted review
Reply from Dude Gadgets
Hi Mischa,
I'm sorry to know that you did not receive your package. I totally understand where you are coming from. Please know that this is not the norm and we never want any customers to have problems with their orders. Rest assured that we'll take necessary actions.
I've checked our system and we're not able to find your order details as well as any emails associated with your name and email address. For us to look into this, please do us a favor and provide the following details below.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG00000 or #DGUS0000)
4). Copy of confirmation email
5). Transaction ID
Also, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Mischa.
Product never arrived
Product never arrived. They said it was “stuck in customs, several other customers have had similar problems, but should be on its way soon.” That was about a month ago and after requesting a refund they stopped replying to my emails. They sent a tracking code but it was really dodgy and didn’t seem legit.
June 1, 2019
Unprompted review
Reply from Dude Gadgets
Hi Eva,
I'm sorry to know that you still haven't received your order. I know this is very alarming to you. Rest assured that we will assist you with this matter.
I've checked and unable to find any emails and order associated with your name and email address. For us to check and provide updates, please do us a favor and provide the following details below:
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG090202 or #DGUS0909)
4). Copy of confirmation email
5). Transaction ID
Also, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Eva.
It’s been almost a year have never…
It’s been almost a year have never revived my products even after several emails won’t reply back do not buy from this company complete scam fraud
May 30, 2019
Unprompted review
Reply from Dude Gadgets
Hi Jeff,
I'm sorry to know that you did not receive your order. I understand where you are coming from. Please know that we're not fraud nor scamming our customers. Rest assured that we'll assist you with this concern.
I've checked our system and I'm unable to find any emails or order associated with your name and email address. For us to locate the order and provide updates, kindly provide the following details below:
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG090202 or #DGUS0909)
4). Copy of confirmation email
5). Transaction ID
Also, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email. Rest assured that we'll address this concern. Thank you, Jeff.
it never came
May 20, 2019
Unprompted review
Reply from Dude Gadgets
Hi Mike,
I'm sorry to know that you did not receive your order. I know this is alarming to you. Rest assured that we'll help you locate the package.
I've checked our system and unable to pull out any order under your name. I would like to ask for your cooperation to provide the following information below for us to pull out the order.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG090202 or #DGUS0909)
4). Copy of confirmation email
5). Transaction ID
Also, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your email. Let us know if you have other concerns. Thank you.
Didn’t receive anything after 3 months…
Didn’t receive anything after 3 months of my purchase TOTALLY FRAUD!
May 19, 2019
Unprompted review
Reply from Dude Gadgets
Hi Mayra,
I'm sorry to know that you did not receive your order. I know this is really frustrating on you. Please know that this is not our norm and we are not a fraud nor scamming our customers.
I've tried to search for your order but to no avail. For us to check the order and locate the package, please do us a favor and provide the following information below:
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG090202 or #DGUS0909)
4). Copy of confirmation email
5). Transaction ID
Also, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
Hope this helps. We'll be waiting for you.
Let us know if you have other concerns. Thank you.
Complete SCAM ..
Complete SCAM ... DO NOT purchase from this company..
ive emailed querying my delivery to be told
It was delivered.. it was but not to my address, but an address in QLD.. reply I received from the supplier below..
I have checked with AUS POST AND THEY ADVISE IT HAS
BEEN DELIVERED TO 2128 SILVERWATER NSW AND AM
NOT THE ONLY PERSON TO HAVE QUERIED THIS
TRACKING NUMBER..
I LIVE IN A COMPLETELY DIFFERENT STATE WA
Sent from my iPhone
On 17 May 2019, at 8:19 am, Dude Village
Hello,
How are you? I hope all is well.
Tracking number LF008802056SG
It appears to have been delivered to a different address but we did print the correct name and shipping address on the label.
All our AU orders are being endorsed to Australia Post
for delivery and we rely on what the Australia Post
website says (if its delivered) because that is our only proof that the item we shipped out has reached its destination.
Would you be so kind to ask your family members or neighbors to see if they took your package by mistake or if Australia Post
delivered the package in your neighbor's box OR call Australia Post
to find out the true status of your shipment if it was indeed delivered or still sitting in one of their processing centers and provide them with your complete name and shipping address.
The tracking number they give are used many times... Aus Post has advised im not the only one
To call re this tracking number...
May 18, 2019
Unprompted review
Reply from Dude Gadgets
Hi Carol,
I'm sorry to know that you did not receive your order. I understand where you are coming from and as a customer myself, I would feel the same if I'm on your position. Please know that this is not our norm and we're not scamming our customers. We never did.
I've checked our database and I'm not able to find any orders associated with your name or with the tracking number you provided. Moreover, I have reviewed the email you received from the seller and it's not us. The email is from "DUDE VILLAGE". Kindly see this screenshot for your reference: http://prntscr.com/nq3yd6.
Kindly know that we are DUDE GADGETS and our website is at www.dudegadgets.com. We are not related to DUDE VILLAGE. We highly suggest that you contact them directly as we can't really provide any information related to your order. I have searched the net and you may contact them through their website at https://dudevillage.com/pages/contact-us.
Also, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
Hope this helps. We wish that you'll receive your order.
Let us know if you have other concerns. Thank you.
Garbage
Do not buy anything from this company!!!! They will not do returns even though they say they do. Cheaply china made everything. This company is a scam and is rated F on the better business bureau website!!!
May 1, 2019
Unprompted review
Reply from Dude Gadgets
Hi Cody,
I'm sorry to know that you are not satisfied with the product that you have received. I understand your frustrations and disappointments, I would feel the same if I'm on your position. Please know that we are not a fake site nor do we scam our customers. We are doing our best to resolve any issues once the customer contacted us.
I've tried to locate your order or any communication you have with us but to no avail. Kindly provide us the following details below so we can pull out the order.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG090202 or #DGUS0909)
4). Copy of confirmation email
5). Transaction ID
Also, please provide more information about your complaint. This is for our investigation and documentation purposes.
Lastly, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Please know that we are DudeGadgets.com. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them. You might have mistaken us with these websites.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll be waiting for your response via email, Cody. Rest assured that necessary actions will be taken accordingly
Thank you.
Order number 2884, 2885
Ordered in January 22, never received they just took my money and ran with it, website nor reply email don't even exist anymore
April 28, 2019
Unprompted review
Reply from Dude Gadgets
Hi Francisco,
Thanks for letting us know of this concern. I'm sorry that you did not receive your orders. I know this is disappointing on your end. Please know that we don't want our customers to have problems with their shipments.
I've checked and were unable to pull out your order details using your name and the order numbers you have provided. Kindly provide us the following details below so we can pull out the orders.
Ensure to send the details at support@dudegadgets.com.
1). Full Name
2). Email Address
3). Order Numbers(EX. #DG090202 or #DGUS0909)
4). Copy of confirmation emails
5). Transaction IDs
Also, I would like you to know that there have been copycat websites/scammers/fraudsters who are preying on people who trust the Dude Gadgets brand. Please know that we are DudeGadgets.com. Kindly AVOID these scammers and fraudsters’ websites as we are NOT affiliated with them.
1.DudeS Gadget - www.DudeSgadget.com
2.DudeS GadgetS - www.DudeSgadgetS.com
We'll wait for your response via email, Francisco. Rest assured that we have solutions for you. Thank you.
Complete fraud!
I ordered two of leather bracelet & Phone charger and waited for more than 3 months. I did not receive my items and could not get a refund. This is fraud and this "DUDEVILLAGE" is scamming you guys. Be warned.. THIS COMPANY SHOULD BE SHUT DOWN. I am 100% unsatisfied and this is no way to start a successful business.
April 4, 2019
Unprompted review
If I could give zero stars I would
If I could give zero stars I would. This is the WORST company ever. I ordered the All Horror Hoodie. Returned for other items. They now have my money and I never received my other items. They won't respond to my e-mails. TERRIBLE COMPANY
February 15, 2019
Unprompted review
Never received it and never refunded my $ back
Hi:
I pressed 1 and regret to do it but can’t erase it now. Why??
Since August I bought Flawless Teeth Whitening Pens and of course I had to pay for that and is January 16, 2019 and never received them. Last time they answered me back was in October telling me that was shipped and wait 60 days before anything. I never could track anything since their China tracking number doesn’t work in New York and the point is until today I never received anything and loose my $ too. And they closed the case like normal. And never refund my $ or contacted me since October 2018. Amazing. I will never buy from Gadget Dudes again or suggest anyone to do it.
Brenda Morales
January 17, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.