Dude Gadgets Reviews 

77
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scam! Paid my order 14.10.2020, no feedback from them, no link to any communication are working.

Rated 1 out of 5 stars

ordered(10/2) a waterproof smart connect V $24.94 and over a month later(11/8) i got a intelligence health bracelet that is not waterproof and only tracks steps but is also suppose to track sleep,... See more

Rated 1 out of 5 stars

Ordered something almost 3 weeks ago (8/3/18) - PayPal was charged immediately.... i have NOT received my item, nor have I been provided tracking info/ shipping details... despite having sent FOUR em... See more

Rated 1 out of 5 stars

Product never arrived. They said it was “stuck in customs, several other customers have had similar problems, but should be on its way soon.” That was about a month ago and after requesting a refund t... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

For the past months, we have been dealing with unhappy customers who purchased from competitor stores. Please note that we are Dude Gadgets. Kindly AVOID these COPYCAT websites as we are NOT affiliated with them. 1.DudeS Gadget - www.DudeSgadget.com 2.DudeS GadgetS - www.DudeSgadgetS.com THE DIFFERENCE IS IN THE LETTER "S". We are 100% legit and we've already made thousands of customers satisfied with our topnotch products and excellent customer service. Visit our store now at www.DudeGadgets.com If you need any assistance, feel free to submit a ticket to our customer support: https://dudegadgets.ladesk.com/submit_ticket


Contact info

1.4

Bad

TrustScore 1.5 out of 5

77 reviews

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1.4

All reviews

(77)

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Rated 1 out of 5 stars

They don’t even deserve a 1 star

They don’t even deserve a 1 star! They deserve nothing! This website and so called “online store” needs to be shut down for scamming people! I have emailed them over the course of 3 MONTHS and I have just gotten the same email from them back which by the way takes 2 or more weeks to get a response!! It’s just a stupid computer emailing you! It’s not even a real person! Do NOT order from this website unless you want to waste your money!!!

January 2, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered On the 20/10/2018 I placed an…

Ordered On the 20/10/2018 I placed an oder for one of these bracelet things and this is what I have got in return.
20/10/2018 武汉市, 武汉江岸电商部已收件 (  揽投员姓名:谭添福,联系电话:16602772369)
Translated 
Wuhan City, Wuhan Jiangan E-commerce Department has received (
Name of the investment adviser: Tan Tianfu, contact number: 16602772369
Also on the same day
武汉市, 已离开武汉江岸电商部,发往武汉陆运处理中心
Translated
Wuhan City, has left Wuhan Jiangan E-commerce Department and sent to Wuhan Ground Transportation Processing Center
And again on the same day 
武汉市, 到达 武汉陆运处理中心 处理中心
Translated 
Wuhan, arrived at Wuhan Ground Transportation Processing Center
2/11/2018
武汉市, 离开武汉国际处理中心 发往国际部速递
Translated 
Wuhan City, Wuhan Jiangan E-commerce Department has received
3/11/2018
武汉市, 武汉京东揽投部 安排投递(投递员姓名:高巍;联系电话:18302792934)
Translated 
Wuhan City, Wuhan Jingdong Investment Department Arrangement of delivery (transporter name: Gao Wei; contact number: 18302792934)
Then finally on the same day 3/11/2018
武汉市, 退回 妥投
Translated 
Wuhan, returned, right

By the looks of things it has been returned back to sender.
I have written to dude gadgets twice now and have not received any reply, I might as well kiss my £25 goodbye.

November 28, 2018
Unprompted review
Rated 1 out of 5 stars

SWITCH AND BAIT AND A LONG WAIT

I would say a 1 star is too much! I placed on order 10/6 for a Waterproof SmartConnect V to be delivered within two weeks. On 11/19 got a Intelligence Health Bracelet that you can't do a thing with. I am done ordering ANYTHING that shows an ad on facebook - everyone of them is a scam.

November 21, 2018
Unprompted review
Rated 1 out of 5 stars

not what i ordered

ordered(10/2) a waterproof smart connect V $24.94 and over a month later(11/8) i got a intelligence health bracelet that is not waterproof and only tracks steps but is also suppose to track sleep, heart rate, and blood pressure but those don't work and the watch is set to 24 hour mode and i can't change it so 3 pm displays as 15:00
i asked for a refund or the correct item to be sent
luckily i paid using PayPal so i might get a refund

November 9, 2018
Unprompted review
Rated 1 out of 5 stars

100% SCAM …

100% SCAM …. no chance of refund!

WHAT ARE THE AUTHORITIES DOING ABOUT IT
( Website **w x3://gadgetsdudes.com** still live) … unbelievable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

You need details contact me!

November 5, 2018
Unprompted review
Rated 1 out of 5 stars

This Is a Fake Scam Company

I should have read the reviews before I too ordered the Smart Connect watch, I thought the Ad was too good to be true and the price at $19 did seem too cheap
I ordered 5 weeks ago and received nothing

Gadget Dudes no need to reply to this comment , youre a fraudulent scam company and you know your are Im only grateful I am only out of pocket 20 bucks

October 30, 2018
Unprompted review
Rated 1 out of 5 stars

I order two smartwatches connected

I order two smartwatches connected. But what I received was two intelligence health brackets. This is not what I wanted. How do I go about getting what I ordered my order #is 11064 my email is tracy.banks_ngis@,yahoo.com waiting to hear from your company.

September 14, 2018
Unprompted review
Rated 1 out of 5 stars

false advertising to lure customers

I bought a waterproof smart connect bracelet that was falsely advertised I got a cheap knockoff Fitbit that overheated and stopped working after charging. I’ve tried reaching out to the company but the page is not available.

September 10, 2018
Unprompted review
Rated 1 out of 5 stars

Ordered something almost 3 weeks ago…

Ordered something almost 3 weeks ago (8/3/18) - PayPal was charged immediately.... i have NOT received my item, nor have I been provided tracking info/ shipping details... despite having sent FOUR emails to the company regarding my order, i have received NO response. I don’t know how a company like this is still in business and advertising on Instagram - next step is legal action. This is ridiculous. Scam alert.

August 21, 2018
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS COMPANY/WEBSITE ONLINE!!

Do not buy anything from this Company, I bought a thunderbolt for my MacBook air costing a lot of money. After 3 months of not receiving the product I emailed them, they said to me it's coming.
After 2 weeks I emailed them, some lady named Jessica emailed back and said they are experiencing problems with their shipping services I must wait. After almost 8 months I enquired and I received an email that this website is a scam and now my bank cannot even reverse the transaction because it happened more than 4 months ago.

Now some assistant manager is emailing me claiming they cannot find my order number in their records. My money is gone.
SAVE YOUR MONEY AND DO NOT BUY ANYTHING FROM THIS PEOPLE!!

August 13, 2018
Unprompted review
Rated 1 out of 5 stars

Scam website

Ordered a product from this site and was immediately charged but never received. Sent numerous emails and was told that it was on it's way...but NO....

May 23, 2018
Unprompted review
Dude Gadgets logo

Reply from Dude Gadgets

Hi Pat,

We're very sorry to know you have not received your order yet. Upon checking, your order was shipped out. Unfortunately, it was returned to us due to a problem with your shipping address. Here's the tracking info: http://prntscr.com/jlptvm

We also couldn't find any record of an email message from you. We will have our customer support contact you on your email to further assist you with this.

You may also contact our customer support at this link: https://dudegadgets.ladesk.com/submit_ticket
or e-mail us at support@mail.dudegadgets.ladesk.com

Thank you.

Sincerely,

R. Stevenson

Dude Gadgets - Customer Advocacy Team

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY

DO NOT DO BUSINESS WITH THIS COMPANY! I placed an order on Dec. 21, 2017 and never received my item. Have sent numerous email and no response. STAY AWAY FROM THIS COMPANY!!!

May 7, 2018
Unprompted review
Dude Gadgets logo

Reply from Dude Gadgets

Hi Lisa,

We appreciate your review with your purchase. We're very sorry to hear about what happened. It was not the kind of experience we wanted you to have and not the norm here at Dude Gadgets.

I checked the record and saw the history of email we sent you advising that the product was returned to sender due to insufficient address.

For further assistance, we kindly request for you to contact our customer support. We should be able to process a reshipment of your order.

Please contact our customer support at this link: https://dudegadgets.ladesk.com/submit_ticket

Thank you.

Sincerely,

R. Stevenson
Customer Advocacy Team

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