Duncan and Todd Opticians Reviews 156

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I've had my hearing aids for nearly 5 years, just a couple of issues which were corrected in a timely fashion, the second and, most recent problem was dealt with by Laura Lilburn who was working at t... See more

Rated 5 out of 5 stars

on behalf of Mr M. Wilson recently went to arbroath branch for eyesight test, staff were informed i have issues with my hearing and mental health the main examiner used a clear screen so i co... See more

Rated 5 out of 5 stars

Thank you to Keith Riddoch for being so professional and diligent while delivering an eye test on 30/7/2024. He detected something while looking at one of my eyes and squeezed me in the next day to fo... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and helpful staff. I came here after having a bad time with a major nationwide pharmacy chain (where I was made to feel really stupid for not getting my contacts out on the first t... See more

Company details

  1. Ophthalmologist
  2. Audiologist

Written by the company

Opticians specialising in eye tests, glasses, sunglasses and contact lenses. Branches across Aberdeen, Angus, Fife and the Highlands.


Contact info

3.9

Great

TrustScore 4 out of 5

156 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Spectacler!

Have been visiting Specsavers for many years but slowly becoming less satisfied with the degree of customer engagement both during the examination and when selecting frames and lenses.

Changing opticians has been a breath of fresh air! Great attention to detail during the examination and huge patience from the other staff while I pondered my choices. All in all a very positive experience indeed. Little short of spectacular in fact.

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

2020 Vision!

Staff are very friendly and professional in their dealings with the public. The vision tests are performed in a friendly and professional manner, with any questions answered clearly and concisely. They offered plenty of advice regarding choice and style of lenses and frames, and have a follow-on service freely available should this be required. All in all a very pleasant overall experience.

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

As a family of 5 we have attended…

As a family of 5 we have attended Duncan and Todd for many years. We have always received an excellent service and felt our needs were always met. I always felt we got value for money especially as a single parent and always felt we had a thorough examination reassuring we received the best service.

September 24, 2019
Unprompted review

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