I've had my hearing aids for nearly 5 years, just a couple of issues which were corrected in a timely fashion, the second and, most recent problem was dealt with by Laura Lilburn who was working at t... See more
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on behalf of Mr M. Wilson recently went to arbroath branch for eyesight test, staff were informed i have issues with my hearing and mental health the main examiner used a clear screen so i co... See more
Thank you to Keith Riddoch for being so professional and diligent while delivering an eye test on 30/7/2024. He detected something while looking at one of my eyes and squeezed me in the next day to fo... See more
Company replied
Extremely friendly and helpful staff. I came here after having a bad time with a major nationwide pharmacy chain (where I was made to feel really stupid for not getting my contacts out on the first t... See more
Company details
Written by the company
Opticians specialising in eye tests, glasses, sunglasses and contact lenses. Branches across Aberdeen, Angus, Fife and the Highlands.
Contact info
Unit 4, Kirkhill Commercial Park, Dyce, AB21 0LQ, Aberdeen, United Kingdom
- 01224 211 911
- info@duncanandtodd.com
- duncanandtodd.com
Hasn’t replied to negative reviews
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Excellent
Fast, friendly and efficient.. very pleased with service
Spectacler!
Have been visiting Specsavers for many years but slowly becoming less satisfied with the degree of customer engagement both during the examination and when selecting frames and lenses.
Changing opticians has been a breath of fresh air! Great attention to detail during the examination and huge patience from the other staff while I pondered my choices. All in all a very positive experience indeed. Little short of spectacular in fact.
2020 Vision!
Staff are very friendly and professional in their dealings with the public. The vision tests are performed in a friendly and professional manner, with any questions answered clearly and concisely. They offered plenty of advice regarding choice and style of lenses and frames, and have a follow-on service freely available should this be required. All in all a very pleasant overall experience.
As a family of 5 we have attended…
As a family of 5 we have attended Duncan and Todd for many years. We have always received an excellent service and felt our needs were always met. I always felt we got value for money especially as a single parent and always felt we had a thorough examination reassuring we received the best service.
Couldn't have asked for better service
Very friendly branch of Duncan & Todd…
Very friendly branch of Duncan & Todd here in Fraserburgh.
Very quick and efficient service.
Professional and friendly service
Professional and friendly service. Good choice of product offered.
Eye test
First class experience with incredibly knowledgable and experienced staff.
Very positive and helpful as usual
Professional and friendly staff.
Really good experience
Really good experience - excellent staff and good choice.
Professional & Friendly
Professional & Friendly service, excellent range of frames.
Good professional service
Very friendly and helpful staff
Very friendly and helpful staff, very efficient and caring
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