I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Sackville House, 143-149 Fenchurch Street, EC3M 6BL, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was great because my case worker Kavya Sree Borpatla helped me alot to express my self and my case she contacted me many times by phone call and email.

Reply from Duncan Lewis Solicitors
Zuhal was very helpful and communicated very well with me, keeping me updated on the details of my case regularly.
I was represented by Ms Emma Godfrey who was fantastic and presented a very detailed case on my behalf.
I felt I was in excellent hands with Duncan Lewis Solicitors and will not hesitate to contact them again should I require their help in the future.
I highly recommend their services.

Reply from Duncan Lewis Solicitors
I am writing this review to express my deepest appreciation and gratitude for the outstanding service and support provided by my caseworker, Donnelly Clata Mazarello, throughout my children’s case. From the very beginning, Donnelly demonstrated exceptional professionalism, dedication, and compassion, making an incredibly challenging time in my life much more manageable.
My case was handled with the utmost care, attention, and efficiency. Donnelly ensured that every aspect was managed thoroughly and in a timely manner. The process was smooth and well-organized, with no detail overlooked. I always felt confident that my case was in the best possible hands.
Donnelly went above and beyond to make me feel supported, respected, and understood. She displayed genuine empathy and patience, taking the time to listen carefully to my concerns and explaining each step of the process clearly. Her calm and reassuring approach made me feel comfortable and confident throughout the entire experience.
The quality of communication was exceptional. Donnelly maintained regular contact through phone calls and emails, ensuring that I was always informed and updated on any developments. She was always prompt in responding to any queries and explained everything in a clear, concise, and professional manner. I never once felt left out of the loop or uncertain about what was happening.
The level of service I received was exemplary. Donnelly was consistently available, approachable, and responsive whenever I needed assistance. She managed her time and commitments impeccably, ensuring that I always received the support and attention required. Her reliability and consistency provided great reassurance throughout my case.
Donnelly’s professionalism and depth of legal knowledge were evident at every stage. She demonstrated a strong understanding of family law and procedures, providing clear guidance and well-considered advice. Her expertise inspired confidence and helped me make informed decisions with peace of mind.
Moreover, Donnelly secured the services of a barrister to appear for me at the court hearing. The barrister, along with Donnelly and the entire legal team, worked seamlessly together to ensure the best possible outcome. They were all supportive, diligent, and highly professional throughout the process.
Overall, my experience has been nothing short of exceptional. Everything was handled smoothly, efficiently, and with the highest level of professionalism. Donnelly Clata Mazarello and her firm have truly exceeded all expectations - they are, without a doubt, the best firm I have ever dealt with. I am deeply grateful for their dedication, compassion, and outstanding service.

Reply from Duncan Lewis Solicitors
Nazir Mirza from the personal injury team went above and beyond to ensure the optimal outcome for our case. She's truly an exceptional professional that will explore every possible avenue to ensure her clients get the best outcomes. Having been her client for the past few years, we feel privileged to have her on our side. Although we have faced many difficulties throughout the years regarding the case, her compassionate approach never changed, and it is due to her determination that now we have managed a favourable settlement. I cannot recommend her highly enough!

Reply from Duncan Lewis Solicitors
My solicitor Ian Hurst was easy to contact and had my best interests at heart all the way. I am happy with the outcome he secured me. Recommend.

Reply from Duncan Lewis Solicitors
Good solicitors they handle my case very well.

Reply from Duncan Lewis Solicitors
Dear Mr. Piyush Padam Bajaj,
I hope this message finds you well.
I would like to extend my sincere appreciation to you and your entire legal team for your continuous support and professionalism. You have always been available whenever needed, responding to all our questions with patience, kindness, and a positive attitude.
Your dedication and assistance have been truly exceptional, and we are deeply grateful for your guidance and generosity.
Once again, thank you very much for your time, help, and outstanding service.

Reply from Duncan Lewis Solicitors
Horrible "Solicitors" - Fake 5 star reviews aswell, if you want to lose whatever case you're facing, use these idiots that can barely speak English but apparently they're "qualified"

Reply from Duncan Lewis Solicitors

Reply from Duncan Lewis Solicitors

Reply from Duncan Lewis Solicitors
I honestly cannot recommend Duncan Lewis enough. Incredibly helpful and professional. I really feel supported by Sophie Jensen. She takes her time to always update me at anytime, explain things very thoroughly whilst being friendly and professional and I never feel judged. I honestly couldn’t have asked for a better solicitor, she really made a stressful situation much easier to navigate and I really think that was due to her friendliness and understanding approach.

Reply from Duncan Lewis Solicitors
I am a local doctor and called the local branch of Duncan Lewis solicitors to see if we could set up an initial chat to discuss a possible civil case affecting our practice. The receptionist took minimal details, mainly focussing on how much money would be involved (to which I honestly explained I am not sure and that is one of the reasons I wanted to discus the matter with a solicitor), did not listen to me, and I am confident that she did not take anywhere near enough information to reasonably summarise the case to her solicitor colleague. She put me on hold whilst she said that she would go to speak to solicitor, and then came back to me about 1 minute later stating that they don't take 'these cases', and that I could speak to the Law Society. I pointed out politely that I did not consider that I had been listened to, but was given short shrift. I found the experience to be very poor.

Reply from Duncan Lewis Solicitors
This wonderful attorney went above and beyond to handle my case with the utmost professionalism. Tayyab Syma was a compassionate person who gave me honest advice and presented all the evidence with a professional image in court. I had a positive experience from beginning to end and believe this is one of the best solicitor I’ve ever worked with.”
Great solitaire and consummate professional. My case was stressful, but she kept me informed every step of the way and was always a step ahead in strategy. She did an exceptional job negotiating, and was clearly a highly knowledgeable attorney. This was truly top-notch legal representation, and I’d gladly recommend her to friends and family.”

Reply from Duncan Lewis Solicitors
An extremely dishonest and crooked firm of solicitors. Corrupt to the bone. Do not use Duncan Lewis.
Hina is recommended for her client-eccentric service and thorough guidance throughout the immigration process. Hina Known for being extremely knowledgeable, experienced, and compassionate towards clients, providing attentive service.

Reply from Duncan Lewis Solicitors
Piyush Padam Bajaj
1)how was your case handled? It was amazing, just he interviewed me so many times, even if language barrier is one problem he solve all problem and help me very well. He called me, emailed me in each aspect of my case. I was told him everything about me and he recorded it all as I wanted. He took every information from me and organize it. He said to me don't hesitate to contact me, so I contacted him by email and phone. So it was amazing lawyer handling my case in the right way.
2)How did your lawyer make you feel?
Really am feeling good. He give me hope, when I was feeling bad and failed.
3)Quality of communication-phone call email, letters:
He was contacting me with phone call and email. It's amazing quality. He helped very well even when he call phone and I couldn't understand him, he speak with my friend to solve my problem. He emailed me, contacted me very well.
4)Quality of service and availability:
He was available always for me. He answered me the phone call and email. The quality of service I get also amazing.
5)professional and legal knowledge
He was amazing lawyer I have seen ever. As Allah is ma witness I have never ever seen such lawyer who ask me, record ma case, help me and handling my case very well.

Reply from Duncan Lewis Solicitors
Emma newton at Duncan Lewis has been absolutely amazing, informative, calm and very supportive throughout my family court proceedings. She has been there through everything, reviewing evidence, advising and supporting me through the important fact finding stages and providing bundles for the courts. I feel very informed and supported throughout my decisions in protecting my children and myself from harm. I cannot thank you enough, truly from the bottom of my heart.

Reply from Duncan Lewis Solicitors
Duncan Lewis took on my case when every other firm I contacted turned it down, possibly because it was so small and wouldn't generate a lot of fees. Despite the low fees, Paige Evans dealt with my case professionally, spent time reviewing the information and dispensed advice effectively. I was able to recover my monies from my bank quickly when it would have taken much longer as I live in Laos, a country with poor postal system and the bank requesting all correspondence by post.

Reply from Duncan Lewis Solicitors
Mr Lorick Winarskie
I wont be silenced he had no intention in representing me !
Disgraceful !!! Over 3 years of lie's and false promises needs reporting!.

Reply from Duncan Lewis Solicitors
I was pleased with the outcome of my case and appreciated being kept well-informed throughout the process. Phoebe Holdstock was professional and thorough in her approach.

Reply from Duncan Lewis Solicitors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.