My order was supplied promptly and I was pleased with the items which were as advertised. I rated this as 4 stars instead of 5 because there was no delivery note in the parcel and the website does... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The item was delivered on schedule. Unfortunately it's on too tight so I will be sending it back.
Great quality product at a good price but using Parcelforce for delivery is a disaster.
Super soft lambswool, bright colour, this scarf makes me happy! Thank you Dunedin Cashmere! It arrived far faster than expected and I’m utterly delighted,
Company details
Information provided by various external sources
Dunedin Cashmere is a traditional Scottish clothes shop stocking cashmere clothing for men, women and kids. Buy online or by visiting our store in Edinburgh.
Contact info
Edinburgh, United Kingdom
- contact@dunedincashmere.co.uk
- dunedincashmere.co.uk
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent quality and arrived as…
Excellent quality and arrived as confirmed by email.
Fantastic value for money and have let all my golfing friends know where to buy these.
Many thanks.
March 14, 2025
Unprompted review
Very pleased
March 3, 2025
Good quality fast service .will…
Good quality fast service .will definitely order again thank you
February 28, 2025
Size was on the small size for extra…
Size was on the small size for extra large, sleeves ok.
February 27, 2025
Quick service kept informed by email…good value
Quick service kept informed by email well pleased with my jumpers and well priced
February 28, 2025
The people were very helpful
The people were very helpful, the jersey arrived in good time, well packed and exactly as described. The quality was really good and was much appreciated as it was a gift. Highly recommended
February 28, 2025
Reply from Dunedin Cashmere
Hello Alison,
Thank you for your feedback. We’re sorry to hear that your order took longer than expected to arrive. We aim to dispatch all orders within 5 working days, and we are glad to see that your order was dispatched within the promised timeframe.
We understand that timely delivery is important, and we appreciate your patience throughout the process. If you have any further questions or need assistance, please feel free to reach out.
Thank you for your understanding.
Excellent
Excellent blanket at a very good price in the sale,service and delivery good ,would recommend this seller
February 28, 2025
Still haven’t received my item despite…
Still haven’t received my item despite chasing them.
February 28, 2025
Reply from Dunedin Cashmere
Hello,
Thank you for your feedback, and we sincerely apologize for the delay in receiving your item. We understand how frustrating this must be.
We have already contacted our courier regarding the issue and are actively following up. As soon as we hear back from them, we will be in touch with you to provide an update on the status of your delivery.
We appreciate your patience and understanding as we work to resolve this. If you have any further questions or concerns, please don’t hesitate to reach out.
Happy with my purchases.
Very happy with my purchase good price and quality. Would definitely buy from this company again. Delivery took a bit longer but can’t complain considering the value of the goods.
February 28, 2025
Great price, well worth it.
Delivery was as stated. Size of sweater a little generous, but looks good. Excellent price, for the quality of the sweater. Will buy again.
February 27, 2025
Great all round experience.
It is the first time I have ordered from this company and I was very pleased with the whole ordering and delivery process. Plus I love the blanket. It is just what I have been searching for and the quality and colours are lovely.
February 27, 2025
I asked for a size 2xl but what was…
I asked for a size 2xl but what was delivered was no larger than a medium.
Sizing structure is not normal UK basis.
February 27, 2025
Reply from Dunedin Cashmere
Dear Ian,
We’re sorry to hear that the item you received does not match your expected sizing. We want to resolve this for you as quickly as possible.
Could you please send images of the item laid flat with a tape measure across the chest to our customer service team on the below.
E-mail: contact@heritageofscotland.com
This will allow us to verify the sizing issue and provide you with a prepaid return label and a replacement. Without these images you can still receive a refund but will need to cover the return postage.
We appreciate your time and look forward to assisting you.
Value for money
Value for money. Quality and honesty on delivery. Not the first time that I've used Dunedin, it won't be the last
February 27, 2025
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