Dunford-Brown Residential Reviews 23

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Where do we start? So many great things to say about Paul and the fantastic service he offered and delivered. We recently bought and sold through Dunford-Brown Residential and although t... See more

Rated 5 out of 5 stars

A 5 * estate agent. Paul was fantastic with the property we were purchasing, I would highly recommend Paul Dunford-Brown residential to family and friends. His communication was very quick and reliabl... See more

Rated 5 out of 5 stars

We sold our house with Dunford-Brown Residential in December 2020. Paul was very Friendly, Helpful, Supportive, Organised, Informative & Professional. Nothing was too much trouble. He was alw... See more

Company replied

Rated 5 out of 5 stars

Paul was really helpful with our recent house purchase. He responded to initial email requests from us on a Sunday to arrange a viewing which is not the case with many agents! He kept in contact regul... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

At Dunford-Brown Residential we are proud to offer: A single point-of-contact: with an established agent with over 16 years’ experience in the trade. Round-the-clock access: your house move matters - you can ask any question, any time! Access to the right buyers: Modern house buyers find houses through online searches. We use the same professional property portals as high-street agents but supplement this with a targeted social media presence. A proactive approach: we work proactively to progress the sale, keeping you updated throughout. This means you can relax knowing your sale is progressing without the need to phone around and chase. Professional marketing: we pay for floorplans, 20 professional photos and a virtual tour to highlight the property’s strengths. A personal touch: We will be your agent. We listen and have a keen attention to detail. We will work with you to market your property in a way that brings out what you love best about it in a way that fits in with you and your other commitments. Our priority will be your sale - and your satisfaction with the process.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

Where do we start

Where do we start?
So many great things to say about Paul and the fantastic service he offered and delivered.
We recently bought and sold through Dunford-Brown Residential and although the experience was often stressful, Paul kept a calm, level-headed, and professional approach throughout the whole process.

My previous experience with other Estate Agents had forged a very strong opinion that they were all, not worth the money you paid. I had always felt that I could have done a better job myself.
Well, my opinion of other estate agents hasn't changed as they all seem to fall very short of the impeccable service that Paul provided.
We cannot recommend highly enough the wonderful experience we had with Paul. If we could give him ten stars, we would.
He was always on the job and available at all hours to answer a question or have a chat about how things were progressing, even whilst on holiday. I'm not suggesting you call him at midnight, but he certainly doesn't work nine to five.

Our house sold very quickly and so did our next-door neighbour who also listed with Paul after our recommendation.

If you are looking to have your mind changed about Real Estate Agents then Paul Dunford-Brown is your man. Friendly, professional, always responsive, and just a thoroughly nice man who gets the job done.
Thank you Paul for all your hard work
From Ann and Ernie xx

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

A 5 * estate agent

A 5 * estate agent. Paul was fantastic with the property we were purchasing, I would highly recommend Paul Dunford-Brown residential to family and friends. His communication was very quick and reliable. Thank you for assisting in making our purchase quick and hassle free.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

If all Agents were like Paul

If all Agents were like Paul, the world would be better. After terrible experiences with other well-known local agents. We had the pleasure of working with Paul, our extraordinary real estate agent, and we couldn't be happier with the service we received. ⭐⭐⭐⭐⭐

From the moment we decided to start our property hunt, Paul was there with us every step of the way. His professionalism, market knowledge, and dedication to finding our dream home were imposing.

🔑 Here are just a few reasons why we're giving Paul a well-deserved five-star rating:

1. Expert Guidance: Paul's deep understanding of the local property market helped us navigate the complex home-buying process. He provided valuable insights and ensured we made informed decisions.

2. Exceptional Communication: Paul was always just a phone call or text away. He promptly answered our questions, kept us updated on new listings, and guided us through negotiations with ease.

3. Personalized Service: It was clear that Paul cared about finding the right home for us. He took the time to understand our preferences and tailored our property viewings accordingly.

4. Attention to Detail: Paul's attention to detail was impeccable. He helped us identify potential issues and opportunities in each property we viewed, ensuring we made the best choices.

5. Seamless Closing: Paul's meticulous approach ensured a smooth closing process. He helped us with all the paperwork and coordinated with all parties involved, making the entire experience stress-free.

🌟 Paul's dedication to his clients and passion for real estate set him apart. If you're in the market for a property or looking to sell, we highly recommend Paul as your go-to real estate agent. With him by your side, you'll not only find the perfect property, but you'll also enjoy the journey.

Thank you, Paul, for going above and beyond to make our real estate dreams come true. We're proud to give you a well-earned five-star rating! ⭐⭐⭐⭐⭐

#RealEstate #FiveStarService #ExceptionalAgent #DreamHome #PropertySearch #HappyHomeowners

August 10, 2023
Unprompted review
Dunford-Brown Residential logo

Reply from Dunford-Brown Residential

Thank you so much Bevan for an amazing review. It was a pleasure helping you find a home.

Rated 5 out of 5 stars

All that was promised was delivered and…

All that was promised was delivered and more. After all the horror stories about estate agents this one is highly professional and efficient. The negotiation with the purchasers was mediated well and all the potential potholes smoothed out efficiently to the satisfaction all round.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Paul Dunford-Brown

We just bought a place through Paul, and have to say that it was a pleasure working with him. He was always proactive, quick to answer, and invariably gave us updates before our Solicitors did.
His advice was welcome, and his knowledge of the local property market is excellent. We would thoroughly recommend him.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Paul has been lovely to work with

Paul has been lovely to work with. As this was our first home purchase, he took us along all the way, answering all our questions, advising, and guiding us to a successful transaction. I would not hesitate recommend Paul Dunford Brown!

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

From the start we trusted Paul’s assessment on selling our house over other agents. He did exactly as he said, sold our house very quickly and was always on hand to respond to queries even evenings and weekends. Would use Paul again without any hesitation.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great and honest service from this…

Great and honest service from this agent. Paul was very helpful in assisting with following up on any queries and expediting proceedings where possible. The flexible approach to appointments and forms of contact made the whole process much easier when trying to fit in buying a house around full time work and busy family lives!

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

We bought a property in May marketed by…

We bought a property in May marketed by Dunford-Brown Residential. From the initial viewing to the handing over of the keys Paul was professional, attentive and extremely thorough. We were disappointed by how we had been treated by many other estate agents but Paul was straight with us from the start. His communication throughout was excellent and we felt confident of approaching him with any queries, either big or small. We would definitely recommend him to prospective purchasers.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service and experience from Paul...

I knew Paul was a fantastic choice when I received a phone call on a Sunday afternoon a few minutes after submitting a web request to receive details of the service. On a Sunday? Wow! But this is how Paul works - it's his own business and he worked tirelessly and seemingly all hours to firstly sell our house and then help ensure the sale progressed as quickly and efficiently as possible. Phone gone to voicemail because the office closed at 5pm? Nope, not with Paul. When he wasn't immediately available he'd ring or email back as soon as possible, no matter how late at night. We were hugely impressed by Paul's service and I can't recommend him highly enough. Oh, and he's a super-nice guy as well!

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Paul sold our house quickly and efficiently, for over the asking price. He responded to all queries promptly, and really listened to what we wanted from the process. We wouldn’t hesitate to use him again and highly recommend him to others.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Paul provided an exceptional support and service while helping us support my parents to buy a property. He had to deal with all of us and he communicated fully with me, my parents and the seller. Paul is friendly and approachable and is always quick to respond when any issues arise.

It was a difficult time when we were buying and it definitely felt like a buyers' market. Paul had the perfect balance between friendliness and professionalism and he really made us feel looked after. He worked hard to get the best outcome for all parties and it was refreshingly clear that he cared about getting the best result for both the seller and us as the buyer.

We are not looking to buy or sell again any time soon but when we do, we will definitely be looking to use Paul’s excellent services again. Thank you Paul!

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Paul is a great estate agent

Paul is a great estate agent. He knows the area and he knows the market. He is honest and so fast at responding. I really appreciated how helpful he was and when i sell again i will be seeking him out!

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Working with Paul was a breeze

Working with Paul was a breeze, he made everything professional and easy for us selling our house. We got an offer straight away and we had some great advice from him that only an experienced individual in the industry could give.

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

We bought our house through Paul . . . and there is absolutely no question that we would use him as our estate agent if we were to sell. He was generous with time and advice. He was totally responsive, communicative and available and we felt that we received really honest and impartial advice and information. We never felt pressurised and we genuinely felt that he understood what was important to us. He was streets ahead any other estate agent we encountered during our house search and that contributed to the sale, for sure. He supported us throughout the purchase and helped it all come to fruition . . . and then gave us a lovely card and welcome gift. Personalised service with added value.

August 18, 2021
Unprompted review
Dunford-Brown Residential logo

Reply from Dunford-Brown Residential

Thank you both for your kind words. It honestly was a pleasure working with you and helping you find your new home.

Rated 5 out of 5 stars

Paul will help you get the best from your house sale.

We instructed Paul to sell our house after meeting on a viewing. His enthusiasm and proactive preparation was a breath of fresh air compared to our previous high street agent.
With his effort, the property sold quickly and we were able to proceed with our plans in good time.
Helpful, and always on call for advise through our selling/buying process. Would recommend to anyone!

May 11, 2021
Unprompted review
Dunford-Brown Residential logo

Reply from Dunford-Brown Residential

Thank you so much for the wonderful review. I hope you are enjoying your new home.

Rated 5 out of 5 stars

Great Service

Many thanks to Paul, he offers a great service along with excellent local knowledge.

May 11, 2021
Unprompted review
Dunford-Brown Residential logo

Reply from Dunford-Brown Residential

Thank you for the review. I hope you are enjoying your new home.

Rated 5 out of 5 stars

We found Paul to be very professional…

We found Paul to be very professional and knowledgeable about the industry. He went over and above his normal role and achieved the best price for our property. He was always prompt and quick to answer queries and questions.
We would definitely recommend using him.

May 11, 2021
Unprompted review
Dunford-Brown Residential logo

Reply from Dunford-Brown Residential

Thank you David for your kind words. I hope you are all now settled in your new home.

Rated 5 out of 5 stars

Dunford-Brown Residential

Paul managed to secure far more viewings of our property than others, he was very good at negotiating on our behalf, and was proactive throughout the whole process.

March 2, 2021
Unprompted review
Dunford-Brown Residential logo

Reply from Dunford-Brown Residential

Thank you so much! We got there in the end. I hope you are all well.

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