Farm Shop Reviews 

250
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrible bosses i was off sick with heartfailure they sacked me when I got back through no fault of mine the owners are evil people

Rated 4 out of 5 stars

Ordered a 2 rib of beef to feed 6. Upon arrival it was a very small 2 rib, not enough. It would have been more transparent to order by and price by weight. I queried the price paid considering this an... See more

Rated 5 out of 5 stars

I read through their restaurant menu in Mayfair to to see the produce and how and where it's sourced.Having a butchers next door to the restaurant/bar showed their provenance.As well as that, I was ab... See more

Company replied

Rated 5 out of 5 stars

Unfortunately DHL let the company down big time as the first parcel never arrived causing great inconvenience when I had to make an alternative meal. They kindly sent a second beef wellington which ar... See more

Company replied

Company details

  1. Farm Shop
  2. Butcher Shop
  3. Cheese Shop
  4. Fruit and Vegetable Store
  5. Home Goods Store

Written by the company

We are a community farm shop celebrating the best Somerset has to offer. Durslade Farm is the inspiration behind the farm shop – sharing all that is a fresh and seasonal with the local community, and direct to you, nationwide. On the farm we rear award-winning beef and lamb for the farm shop and we also have the walled garden where we grow a selection of herbs, fruit and vegetables. All of our meat is expertly prepared by our Head Butcher Giles and his team. In addition we have an orchard for cider, a vineyard and bee hives for our own honey and a large selection of wild, foraged foods including wild garlic, crab apples, blackberries – which make up our foraged range. Our commitment to sustainability and ethos in working with like-minded suppliers is what connects us to the different producers we work with – from free range farms where animal welfare and best practice is the highest priority, to companies that use materials that are biodegradable or made from recycled materials. We promote and share local talent, supporting small projects with big futures and work with established ones to create special products that you can only find here.


Contact info

3.5

Average

TrustScore 3.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(250)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easter table

We love the products.
The delivery to us took a rather long time and I wish fresh products could be shipped faster.

March 27, 2024
Rated 5 out of 5 stars

Absolutely delicious

Absolutely delicious. Just a beautiful vegan wellington

March 20, 2024
Farm Shop logo

Reply from Farm Shop

Hi there,

Thank you for taking the time to leave us a review. We're so glad to hear you enjoyed our vegan Wellington, it's one of our favourites too!

We hope to see you again soon,
The team at Farm Shop

Rated 5 out of 5 stars

Very good quality products at a…

Very good quality products at a reasonable price. Very quick delivery.

March 8, 2024
Farm Shop logo

Reply from Farm Shop

Hi there,

Thank you for taking the time to leave us a review, we appreciate the feedback.

We hope to see you again soon,
The team at Farm Shop

Rated 3 out of 5 stars

Could not fulfill my full order

Could not fulfill my full order, offered random alternative but easily got refund for out of stock product

March 7, 2024
Farm Shop logo

Reply from Farm Shop

Hello,

Thank you for taking the time to leave us a review. We're sorry that one of your items was sold out, but we do hope you enjoyed the rest of your order.

Hope to see you again soon,
The team at Farm Shop

Rated 5 out of 5 stars

Leg of lamb

I ordered a large leg of lamb and roasted it. It was cookex to perfection using a meatometer plus and was delicious. The quality was of a high standard, great delivery service and reasonable delivery charge compared to some of equal standard but who charged much more for their delivery. Will definitely be ordering again.

February 28, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. There was a mix up on the date but one phone call and it was sorted and my delivery arrived by 10.30 the next morning. Food was delicious.
Would definitely order again.

February 22, 2024
Farm Shop logo

Reply from Farm Shop

Hi there,

Thanks for leaving us a review, we're glad you enjoyed your order and that the team was able to resolve the mix up!

Hope to see you again soon,
Farm Shop

Rated 5 out of 5 stars

Fantastic service

Fantastic service, excellent customer service and the best burger kit as well. The kit came with everything needed to build an epic wagyu burger at home, absolutely top notch - will definitely buy again 👌🏻wish there was a farm shop like yours near me.

February 23, 2024
Farm Shop logo

Reply from Farm Shop

Hiya,

Thank you for taking the time to leave us a review, we're so glad to hear you enjoyed the Wagyu burger kit - it's a favourite of ours too!

Hope to see you again soon,
Farm Shop

Rated 5 out of 5 stars

Anlother satisfied customer

The product was accurately described, reasonably priced, delivered on time, fresh and well packaged considering its delicate nature and is now being thoroughly enjoyed.

February 19, 2024
Farm Shop logo

Reply from Farm Shop

Hello there,

Thank you for taking the time to leave us such a kind review, we're so glad that you enjoyed your order.

We look forward to seeing you again,
The team at Farm Shop

Rated 5 out of 5 stars

SUMBLIME

5/5 Choose the Best and you will have the Best Thank you Duslade Farm Shop ,as Arnie would say …… I’ll be Back Tom

February 15, 2024
Farm Shop logo

Reply from Farm Shop

Hi Tom,

Thank you for leaving us a review, we're thrilled that you think we're the best!

Looking forward to you being 'back',
The team at Farm Shop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look