I ordered 2 wall lights from Dusk lighting. They were in the sale which made them a great price. They arrived really quickly (within 2 days) and they are beautiful. Easy ordering online and good fol... See more
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Review summary
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Reviews shaping this summary
The items that I wanted and ordered online turned out to be discontinued. I waited four months and then was sent the replacement as produced by the manufcturer. It was not what I wanted and Dusk Light... See more
Company replied
light was cheaper than other websites. Had originally ordered from another company absolute nightmare with delivery issues. Got the light from dusk the next day. Great service will definately use this... See more
Excellent service and products. I have placed 4 orders recently with Dusk and have not been disappointed. The itens were quick to be delivered. The communication was great throughout. The products a... See more
Company replied
Company details
- Lighting Store
- Decoration and Interior Design Store
- Home Improvement Store
- Lamp Shade Supplier
- Light Bulb Supplier
- Lighting Consultant
Written by the company
At Dusk Lighting, we have been providing quality lighting solutions for homes and commercial spaces since 2009. Proudly based in Devon, UK, we have become one of the most trusted and reliable online lighting retailers. With over a decade of experience, we offer a vast range of modern, stylish, and energy-efficient lighting options for both professionals and homeowners. Whether you're looking for indoor lighting, outdoor lighting, ceiling lights, or wall lights, our curated selection ensures you'll find the perfect product to suit your style and budget. Serving millions of satisfied customers worldwide, we are committed to delivering durable, designer lighting at competitive prices. Explore our extensive collection of LED lighting, pendant lights, and more at www.dusklights.co.uk. Our focus on exceptional customer service and meticulous attention to detail has earned us a reputation as a trusted name in the lighting industry. Shop online today and discover why Dusk Lighting is the preferred choice for high-quality lighting solutions for your home, garden, or business.
Contact info
1 Lancaster Court, EX5 2DP, EXETER , United Kingdom
- 01392363200
- sales@dusklighting.com
- dusklights.co.uk
5% off your First Order
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ordered and came quickly
May 29, 2026
Reply from Dusk Lighting
Hi Karen,
Thank you for your review. We’re really pleased to hear your order arrived quickly and everything went smoothly. It’s always great to know the delivery experience meets expectations.
We appreciate you taking the time to leave feedback and hope we can help again in the future.
The Dusk Lighting Team
Item was packaged well and arrived on…
Item was packaged well and arrived on time . Easy purchase and no issues .
June 10, 2026
Reply from Dusk Lighting
Hi Andrew,
Thank you for your review. We’re really pleased to hear your order arrived on time and was well packaged, and that the whole purchasing experience was smooth and hassle-free.
We really appreciate you taking the time to share your feedback and hope we can help you again in the future.
The Dusk Lighting Team
William in sales always goes beyond…
William in sales always goes beyond what’s expected and always responds immediately
I could not recommend highly enough.
May 29, 2026
Reply from Dusk Lighting
Hi John,
Thank you for your kind words and for taking the time to leave such a positive review. We’re really pleased to hear that William has consistently gone above and beyond for you and that his quick responses have made a difference.
We’ll be sure to pass your feedback on to him – it will mean a lot. We really appreciate your recommendation and support.
The Dusk Lighting Team
First time buyer.. Excellent servuce
Ordered late in the afternoon &!was stunned the item arrived before mid day next day absolutely love the item excellent quality stylish & the price was excellent I’ve never brought from Dusk before but will certainly be looking at other items I need for the house
June 12, 2026
Reply from Dusk Lighting
Hi Kellie,
Thank you for such a fantastic review. We’re absolutely delighted to hear your first experience with Dusk Lighting was such a positive one, especially that your order arrived so quickly after being placed late in the afternoon.
It’s great to know you’re happy with the quality, style and value of the item, and we really appreciate your kind words about the service. We’re so pleased this has made a strong first impression, and we look forward to helping you with any future projects around your home.
The Dusk Lighting Team
Reply from Dusk Lighting
Hi Raphael,
Thank you for your review. We’re really pleased to hear you got a great price and that your order arrived within just a few days.
We appreciate you taking the time to share your feedback and hope to see you again in the future.
The Dusk Lighting Team
Excellent Service and Customer Support from all at DUSK…
I recently purchased lighting from DUSK and was extremely impressed with both the quality of the products and the level of customer service provided.
The lights themselves are excellent quality and look fantastic, but what really stood out was the support from the team. On the rare occasions where there were issues with availability, DUSK were incredibly proactive, contacting me promptly by email and arranging suitable alternatives without any hassle. Communication was clear, professional and very quick throughout.
It's refreshing to deal with a company that genuinely cares about customer satisfaction and takes ownership of any issues that arise.
I would not hesitate to purchase from DUSK again and would happily recommend them to others.
Excellent products, excellent communication and excellent customer service.
June 10, 2026
Reply from Dusk Lighting
Hi Lau,
Thank you so much for your detailed and thoughtful review. We’re really pleased to hear that you’re happy with the quality of your lighting and that the service you received met your expectations.
It’s especially great to know our team were able to keep you well informed and offer suitable alternatives quickly when needed. We always aim to make the process as smooth as possible, so your comments about clear and proactive communication mean a lot to us.
We really appreciate your recommendation and your kind words about the team and service. We look forward to helping you again in the future.
The Dusk Lighting Team
Dusk lights
Easy to order, arrived promptly in perfect condition and lamps were just as described
June 9, 2026
Reply from Dusk Lighting
Hi Clare,
Thank you for your lovely review. We’re really pleased to hear your order was easy to place, arrived promptly and in perfect condition, and that the lamps were exactly as described.
We really appreciate you taking the time to share your feedback and hope we can help you again in the future.
The Dusk Lighting Team
Very pleased with light fitting.
Very pleased with light fitting.
Looks really nice, matched website photos.
Arrived welled packed and in reasonable time frame.
June 4, 2026
Reply from Dusk Lighting
Hi Mrs Ashman,
Thank you for your lovely review. We’re really pleased to hear you’re happy with your light fitting and that it looks great in your home. It’s also great to know it matched the website photos and arrived well packaged and within a reasonable timeframe.
We really appreciate you taking the time to share your feedback and hope we can help you again in the future.
The Dusk Lighting Team
An excellent and easy to navigate…
An excellent and easy to navigate website with a wide range of lighting at very reasonable prices... in fact so reasonable, that when I had ordered, I wondered whether the quality would be as I hoped. It was ... and the delivery was speedy, ahead of Dusk's expectations. I'm really pleased with the whole deal.
June 9, 2026
Reply from Dusk Lighting
Hi Mike,
Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear you found the website easy to navigate and that you were happy with both the range and value of our lighting.
It’s great to know the product quality met your expectations and that your order arrived even sooner than anticipated. We’re especially glad the whole experience left you really pleased with your purchase.
We appreciate your support and hope to see you again soon.
The Dusk Lighting Team
Reply from Dusk Lighting
Hi Dawn,
Thank you for your kind review. We’re really pleased to hear you’re happy with both the product and the service you received.
We really appreciate you taking the time to share your feedback and hope we can help you again in the future.
The Dusk Lighting Team
I was really disappointed by the…
I was really disappointed by the quality and finish of the lights received. They weren’t as pictured on the website and they’ve actually been damaged in the finishing.
May 14, 2026
Reply from Dusk Lighting
Hi,
This is disappointing for us to see and, of course, not the experience we want any of our customers to have.
Unfortunately, we have not received any communication from you regarding this issue, which means we have not had the opportunity to investigate your concerns, improve your experience, or resolve the matter.
Please could you email sales@dusklighting.com with details of the issue, along with any relevant photographs? Once we have this information, we will be happy to review the matter and work towards a resolution.
The Dusk Lighting Team
Reply from Dusk Lighting
Hi Julie,
Thank you for your lovely review. We’re really pleased to hear your order arrived smoothly and that you’re happy with your new light. It’s great to know it’s made such a positive impression.
We really appreciate you taking the time to share your feedback and hope we can help again in the future.
The Dusk Lighting Team
Outstanding customer service
This is a small business you can trust. Great products, communication and service. I highly recommend and will be using them again in the future.
June 14, 2026
Unprompted review
Reply from Dusk Lighting
Hi Frankie,
Thank you so much for your kind review. We’re really pleased to hear you’re happy with the products and the service you received, and that our communication stood out in a positive way.
It means a lot to hear you would recommend us and plan to shop with us again in the future. We really appreciate your support.
The Dusk Lighting Team
Nice online shopping experience
Excellent extra packaging, fast shipping, arrived as described.
June 5, 2026
Reply from Dusk Lighting
Hi Chow,
Thank you for your kind review. We’re really pleased to hear you had a smooth online shopping experience and that your order arrived quickly and as described.
It’s great to know the extra packaging gave you confidence in the delivery, especially for lighting items that need a bit more care in transit.
We really appreciate you taking the time to share your feedback and hope we can help again in the future.
The Dusk Lighting Team
Reply from Dusk Lighting
Hi Isabelle,
Thank you for taking the time to leave a review. We’re really pleased we were able to resolve the issue for you quickly and get everything sorted without delay.
We appreciate your understanding and are glad we could help put things right. If you need anything further in the future, we’re always here to help.
The Dusk Lighting Team
Lovely lights and as described
Lovely lights and as described. Delivery much faster than expected (advised before ordering that they were awaiting stock) so very impressed.
June 10, 2026
Unprompted review
Reply from Dusk Lighting
Hi Mr Phillips,
Thank you for your kind review. We’re really pleased to hear you’re happy with your new lights and that they were exactly as described.
It’s great to know your delivery arrived even quicker than expected, especially after being advised of the stock situation beforehand. We really appreciate your understanding and are glad everything exceeded expectations in the end.
Thank you for taking the time to share your feedback.
The Dusk Lighting Team
Excellent customer service
From the start, when challenges were presented, the Dusk Customer Service team handled things with care, pace and extremely efficiently.
Excellent customer service from a company I’d highly recommend
May 20, 2026
Reply from Dusk Lighting
Hi Mr Burks,
Thank you for your kind review. We’re really pleased to hear that our customer service team were able to support you efficiently and with care when challenges came up.
It’s great to know the experience left such a positive impression, and we really appreciate your recommendation.
Thank you for taking the time to share your feedback.
The Dusk Lighting Team
Wanted a spare part for a light and…
Wanted a spare part for a light and contacted customer service. Dealt with quickly and received delivery very quickly.
June 2, 2026
Reply from Dusk Lighting
Hi Steve,
Thank you for your review. We’re really pleased to hear our customer service team were able to help you quickly and that your spare part arrived promptly.
We really appreciate you taking the time to share your experience and hope we can help again whenever you need us.
The Dusk Lighting Team
Reply from Dusk Lighting
Hi Justin,
Thank you for your kind review. We’re really pleased to hear you’re happy with both the service and the products.
We really appreciate you taking the time to share your feedback and hope we can help you again in the future.
The Dusk Lighting Team
Good range of quality products
Good range of quality products. Purchase process efficient. Delivery prompt. What more could one want?
May 21, 2026
Reply from Dusk Lighting
Hi Mr Wright,
Thank you for your kind review. We’re really pleased to hear you’re happy with the range and quality of our products, and that the purchasing process and delivery were both efficient and prompt.
It’s great to know everything met expectations from start to finish, and we really appreciate you taking the time to share your feedback.
The Dusk Lighting Team
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