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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the labels, noting their professional appearance and delicate workmanship. Many people found the ordering process straightforward and appreciated the ability to review photo proofs before final production, ensuring satisfaction with their custom designs. However, some customers experienced issues with delivery services, citing delays and a lack of communication regarding shipping status. There were also occasional concerns about the labels not being as thick as expected or not matching sample finishes, leading to disappointment for a few individuals.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers are delighted with the quality and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Order

Reviewers mention positive feedback about order. Many customers appreciate the ease of the ordering process,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery times,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professional, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some woven labels for my shirts to carry the logogram I have been using for decades on all my "personalty" and I am highly satisfied of the result. I live in England but I had the lab... See more

Rated 5 out of 5 stars

This is the second time I have ordered name labels from your company because I knew I would not be disappointed, going by what I received from my first order some years ago ~ exquisite, delicat... See more

Rated 5 out of 5 stars

Dutch Label Shop website was so easy to navigate unlike others I'd visited! The staff were incredibly patient in trying to get my Colors exactly how I wanted them and getting my labels a certain size.... See more

Rated 5 out of 5 stars

Tried a few label companies. nothing compares to this one. Had to refund all of my other orders with other companies cus the quality was just not it. This is just amazing, the photo proof feature is a... See more


Company details

  1. Fabric Product Manufacturer

Written by the company

Make Your Work Stand Out with Personalized Clothing Labels. Design Your Clothing Labels in Just 5 Minutes. Labels with Your Own Logo, Text & Symbols.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love this company

Love this company! It helped me through the ‘coughcough’ times and the present times. Whenever I had a question, the team always answer on a proficient way.
Always satisfied when using Dutch Label’s services.

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing job

Absolutely amazing job, i cant reccomend them enough, i used their service to create a funny parody on danish police patches and they delivered fast with a low and affordable MOQ.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer, super products

Second time using Dutch Label Shop and over the moon with the product once again. Love how you can choose from many fonts, colours and sizes. Labels were perfect for my handknitted garments. Really quick and easy to order, fast delivery and great communication. I would recommend to anyone requiring some excellent quality labels!

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad experience.

Worse experience ever. This company is a fake. They are not Dutch, and they do not have any dutch customer service. they are pretending their customer service is temporary unavailable but when you check back reviews, it has been unavailable for years. They are not based in The Netherlands, but in USA or China. when I ordered the labels I got the notification that it would take 10-14 days. We are now 17 days later and I still haven't received the labels. Their customer service is unavailable - i tried calling several times over the past 4 days - and the only way to contact is through email. There they told me that i need to wait at least until end of next week. which would make the delivery time one month. I am really disappointed in their service.

March 6, 2024
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi Alei, we're sorry to hear about the delays. When your order was placed, our factory just had reopened which caused important delays. We will make sure to make the communication as clear as possible on our website in the future. Your feedback is highly appreciated.

Rated 5 out of 5 stars

Outstanding service.

Outstanding communication, outstanding product, outstanding quality and fantastic price. You genuinely could not ask for more, thank you again and will definitely be using you again and recommending you to friends.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

I’m really happy with the design and…

I’m really happy with the design and texture and they are just what I wanted. They arrived on the 14th day, which I expected them to do as the website stated. They add quality to my bunting. Thank you

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

My labels from the Dutch Label Shop…

The labels from the Dutch Label Shop are absolutely superb! I cannot fault them in any way. The choice of colours, fonts and designs, the beautifully finished look to each label, the efficiency of delivery - all absolutely perfect.

Don’t look anywhere else for your labels - the Dutch Label Shop simply cannot be bettered.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Personalised woven garment and care labels

I have ordered twice from this company now and will use them continually for my garment labels and care labels for my brand new business. I order from the UK and delivery has been fast. The quality of both labels are fabulous and personalisation is very simple on their website. They are also packaged well for postage. I would highly recommend this company to anyone who is looking for quality labels at a good price, that will ensure a professional look to finished garments.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered with 10-14 day lead time

Ordered with 10-14 day lead time. Website said nothing about closures and claimed to be made in Leeds, UK shipping from Leeds. Then on the 14th day we were informed that the factory was closing for two weeks for 'holiday' and we wouldn't get the labels for another 2+ weeks. I don't know what you call that, but it is definitely poor service or inaccurate website messaging because no UK company I have ever heard of closes for 2 weeks around Chinese New Year.

January 31, 2024
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi Joanna, we're sorry to hear about your experience. We did inform all of our customers of our temporary closure. A message highlighted in red was left at the checkout steps when you placed your order. You have even used the discount included in that message... We never claimed that the labels are made in Leeds. You can also easily find that out in our FAQ. We do however ship from the UK since Brexit to avoid our UK customers from paying import fees. I can see that a full refund was made to your account.

Rated 5 out of 5 stars

Dutch Labels assisted me with the design & formatting

Dutch Labels assisted me with the design and layout. A very collaborative process that was easy and efficient. Communication was prompt and excellent. The labels are lovely and provide a professional look to our prayer shawls along with our message. From the time I hit confirm order, I received the labels my mail in 9 days. I would highly recommend Dutch Label Shop.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Labels

Look no further than Dutch Label Shop for beautiful woven labels. The level of detail is amazing and you will not be disappointed! Communication is great and they really are committed to providing an exceptional product. We can't imagine going anywhere else.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

I was able to configure my labels exactly how I wanted them and the results are so professional! I’m delighted with them. Would definitely recommend this company!

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

The labels looked good.

The website was very easy to use and I could chose exactly what I wanted colour, font etc. They arrived looking as I expected and added a professional but warm touch to my work. I was pleased.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and product

The company took care to ensure the labels I received were exactly as I wanted by e mailing several times. They made the labels from a photo I sent and added lettering exactly as I requested
Excellent customer service and product

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Labels are absolutely great!

Living in a small town of Quebec in Canada, I'm a young retired woman who is looming kitchen towels and blankets. To personalized those creations, I like to put labels identified to my nickname on them. Few years ago, I found Dutch Labels on Internet. At first, I only ordered 50 sticker labels to check if I'll like that. What a great surprise for me! Even though my address is in Canada, the service is really quick, the people who work for the company are very helpfull and what about the quality of the labels! The prices are very good too! Incredible! Since that time, I ordered of lot of labels, especially the one that I saw on the kitchen towels. For the blankets, I order larger ones to write on them with an indelible pencil. I love them all! Thank you Dutch Label! I hope that you'll be in business for long time!

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

I needed a small amount of labels (only…

I needed a small amount of labels (only 30) for my handmade products and Dutch Lable Shop was a super easy option for me. Everything went smoothly and I am happy with my labels. I also love that you can choose an option to be send a picture of the label before production. That made me feel assured that the end result will be great! ❤️

November 23, 2023
Unprompted review

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