e-domizil  Reviews 

Terrible,
You cannot contact them after 16:00 on Saturdays, they ask you to send an email in case of issues and they never responded.
They don't check the properties so they have no idea what is advertised on their website...
The property we rented was very different in reality than in the pictures that were 7 years old. The property was dirty, insects everywhere including in the bed....with junk all over and lacking maintenance....
We asked to leave early and be reimbursed for the days and they refused not offering any form of assistance.
Stay away....

Please use serious companies as Interhome

During the lonely and depressing days in lockdown because of COVID-19, my friends and I decided to come together to catch up on each others lives and spend some well deserved quality time like the good old days. We booked a great looking accomodation in the Netherlands through the "travel agency" Vacatello, also known as e-domizil. We have interacted with both service teams and we can only say we've never received such unprofessional, blatant rude and unhelpful messages of a customer service ever! We would receive demands of further personal information without context or information about why this was needed. Furthermore they simply cancelled our reservation, stating this was the decision of the "owner" of the property and that e-domizil couldn't do anything about it. Not even find us a similar accommodation as replacement!

I think it's needless to say I would advise you to steer clear of this shady "travel agency" and try your luck elsewhere.

I was totally excited to go on a short weekend with some adult friends. Due to Covid-19 and the huge workload we didn't see each other for a long time. We booked a house in Stavenisse for the weekend and received a booking confirmation.
Everything has been arranged! At least we thought so...
After 10 days of joy, we received an e-mail that our booking was cancelled. Cancelled? Why? The owner mentioned that they don't accept 'youth groups'. Wait what? Apparently people who have the age between 25 and 30 are considered youth... That is strange! Subsequently, they couldn't offer us a replacement and all opportunities were suddenly gone. Simultaneously, all prices went up. This is not the way we people interact with each other.

Long story short, I will never use e-domizil again and I can definitely not recommend it.

Me and a group of adult friends (at least 25 years of age), wanted to rent a vacation home in Zeeland, the Netherlands. We have all had a tough year, partly because of COVID, so we were looking forward to a nice weekend.
We found a home in Stavenisse which could accommodate 6 people in total. There was no mention of any other requirements or rules on what this group had to consist of, so we were feeling cheerful. We booked the home and waited for the confirmation. We quickly received (22-03) what we thought was the booking confirmation, so we did not worry about anything. But then, tragedy struck.
We received an email that the home we had already booked was no longer available on the dates because the owners would not accept 'youth groups'. While we felt flattered that we were seen as 'youth', we were also very disappointed and estranged because we are all above 25, not around 18.
After an email from us to e-domizil, we received an answer in which somebody first explained to us that the 'booking confirmation' we had received earlier, was not actually a 'booking confirmation'. While we could all make mistakes when reading an email, we all felt that the email we had received looked like a confirmation. So, this seems to be misleading.
In the second part of the answer by e-domizil, they explained that could not reaffirm our booking even though we are not actually a 'youth group'. On top of that, they could also not find us a replacement vacation home. End of story. So much for customer service.
In the end we had to find something else by ourselves, which had gotten more expensive in the meantime. We all suspect that the owner of the vacation home was looking for an easy way to make more money by cancelling our booking.
All in all, because of the experience described above, we would not recommend e-domizil as a booking agency.

I have had to rebook twice due to covid reasons and both times I have been processed efficiently and without delay. MAny thanks for your good service.

I booked a holiday home. E-domizil asked us to pay so we would be sure that the holiday was booked. And so we did.
For two weeks we heard nothing. And than they cancelled the holiday with an email. The house was not availble.
We tried to send emails and we tried to call them to get our money back. But no response. Just no-reply emails and on the phone the answering machine. Please don't book a house with edomizil.
Nothing but trouble.

I have had a lot of trouble paying them their fee. The payment was returned to me with no explanation and the have hassled me about it as if it's my fault. I have tried to communicate with them, but did not get much help at all. I have payed again and we'll see if that is accepted, but I have paid £30 in banking fees. Avoid, there are surely better companies about!

We booked a vacationhouse on e.domizil.de Germany. A day before we should go there we got a cancelling of e-domizil.de. The electricity was broken. We were very disappointed. They offered us not an alternative. Just any places by booking.com. We informed there and these were not available. So we had lots of stress and found by searching by ourselves just in time a vacationhouse 100 km near the original destination. It wasn't what we wanted, but there was no choice: this of stay at home. We had another contact with e.domizil.de and after serveral times contacting we got the the cancelling amount and 50 euro's for the extra costs of the another vacationhouse. Not any costs of extra's as stress, extra fuel en less house enjoyment. It was a very bad situation with bad service. I will never book again by e- domizil.de

Very poor service. They were advertising a property that was no longer available. They only checked whether the property was available or not after we had booked the property and paid and took 48hrs to do this, which meant we missed out on other properties in the meantime. Also had poor communication.
I do not recommend using this company at all, total waste of time!!!

Nice site to rent out your property .Our guests are satisfied because they have detailed description of our property.Keep up the good work!