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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff, both in-store and online. Many appreciate the wide variety of products, good prices, and frequent discounts, making their purchases feel like great value. The delivery service is frequently mentioned as fast and reliable, with many people receiving their orders quickly and efficiently. However, some customers were dissatisfied with issues related to their orders, such as receiving incorrect items or experiencing significant delays with delivery, sometimes due to courier problems. A few people also noted that products they ordered were out of stock, leading to delays or refunds.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the great choice, variety, and quality... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the ease of ordering, fast... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Price

Customers consistently note positive experiences with price. Many reviewers find the products very well... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was quick normally buy from East Kilbride shop but they stopped doing my liquid! They do work out more expensive on line so have tried a few other vapes companies that are cheaper. Just try... See more

Rated 5 out of 5 stars

It’s not one member of staff, it’s all three members at the e-vapes store in Paisley. Mags, Brogan and Kira are the most amazing women. As well as knowing what I regularly buy with the right nic... See more

Rated 5 out of 5 stars

Company has gone out of their way to ensure consistency of vape liquid, particularly with artisan british gold. They actually send meaningful, targeted emails rather than just spam, to let you know w... See more

Rated 5 out of 5 stars

This is the only evape store i trust . They have never let me down and are so honest regarding what stock they have in/ whats due in and then keeping me updated in real time when new stock I'm interes... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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Rated 5 out of 5 stars

VIP British Gold - great product

Easy to order, great product ( VIP British gold) wouldn’t order from anywhere else. Really great service and customer service. Can’t fault any aspect - thanks guys

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, very good communication when required.
No major issues in my experience and I'm happy to continue using their services.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very Impressed

Really impressed with the delivery. I placed the order and it arrived the very next day, which was much faster than I expected. Everything was well packaged and in perfect condition when it arrived. The whole process was smooth and hassle-free, and it was great to get it so quickly. Excellent service all round and I’d definitely order again.

February 18, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery was quick normally buy from…

Delivery was quick normally buy from East Kilbride shop but they stopped doing my liquid!
They do work out more expensive on line so have tried a few other vapes companies that are cheaper. Just trying to find a flavour similar!

January 22, 2026
Unprompted review

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