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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the products, often noting their reliability and superior design. Many consumers highlight the efficiency of the delivery service, with items arriving quickly and well-packaged, even for international orders. However, some customers expressed dissatisfaction with unexpected additional costs, such as import duties and tariffs, which were often only disclosed upon delivery. A few other people also felt that the pricing was ambiguous, especially when considering these unforeseen charges, and some experienced issues with order processing or product compatibility.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Many customers praise the products... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers highlight that products are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Price

Users describe ambiguous interactions with price. While some customers are happy with the pricing, noting... See more

Order

Clients share ambiguous opinions on order. Many customers praise the easy ordering process, quick delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product. Should have a note or something on purchases going to the US. Getting a random fee that needs to be paid by check or online upon delivery is kind of ridiculous(we did not receive anythin... See more

Rated 5 out of 5 stars

E3D is one of my favorite nozzle manufacturers. I’ve had great results with Nozzle X and ObXidian, so when I saw a new nozzle for the H2D, it was an instant purchase—no second thoughts. The ObXidian... See more

Company replied

Rated 5 out of 5 stars

Should have done this upgrade a long time ago. There is so much more room around the the heat core and changing nozzles is a breeze. As usual, high quality components. The only negative comment... See more

Company replied

Rated 5 out of 5 stars

The quality and performance of the product is superb. I've bought the ObXidian HF nozzle for BambuLab. However, i was hoping that there would be a larger set of ready profiled filaments, which is inl... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Extrusion system experts for FDM desktop 3D printing. High quality 3D printer parts and spares. Buy online with Next Day Delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

697 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shipping is wicked fast to the US from…

Shipping is wicked fast to the US from Oxford!
Customer Service is awesome. Quick and efficient.
And the Revo nozzles speak for themselves. Very impressed with the ObXidian HF nozzles in particular.
If you are a Bambu Lab X series or P series Maker, get the BIQU Panda Revo Hotend so you can use the Revo system nozzles!

August 7, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey there,

Wicked fast, we love that! Thank you so much for taking the time to leave your comments. Happy printing!

Thanks,
Georgia

Rated 1 out of 5 stars

I'm disappointed by the way E3D value…

I'm disappointed by the way E3D value their customers. I've recently placed in order over £550 (8 nozzles) and simply asked them to upgrade shipping (£3.99) for free and all I'm told by a sales advisor that nothing they can do about it. While they do selling via Amazon FBA with next day delivery for the same price (for prime members).

August 9, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Ashish,

Thank you for sharing your feedback. We offer a variety of shipping options to meet our customers' needs, including free delivery to the UK and EU, which you selected. For faster delivery, we also provide paid options at good rates that can expedite the process. Unfortunately, we cannot upgrade free shipping to a faster paid service after the order is placed, as this choice is offered at checkout. We hope this clarifies our process, and we appreciate your understanding. If you have any further concerns, please feel free to reach out.

Thanks,
Georgia

Rated 5 out of 5 stars

Super fast shipping and a great…

Super fast shipping and a great product. You cannot add more performance for less money when buying the E3D HF hot ends.

August 3, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Bruce,

Thank you for taking the time to leave your feedback, we really appreciate it.

Best wishes,
Georgia

Rated 5 out of 5 stars

The genuine article.

I purchased a second hand printer. When I received the machine it was printing but had obviously suffered a filament leak around the nozzle.
When changing the nozzle, the thermistor wire broke off.
I purchased all the parts for a complete rebuild from E3D and assembled them myself. I could have bought a ready assembled V6 Hotend, but I wanted to learn for myself.
Assembly was straight forward and I knew I had a genuine product. The service from E3D was very prompt and YouTube videos helpful. I knew I had their help desk if needed.
I fitted the Hotend and after calibration, it worked perfectly first time.
First class firm, and I am looking forward to upgrading the Hotend in the future.
Buy the genuine article and you know you have quality.

August 1, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Ian,

Thank you so much for sharing your experience with us, I'm chuffed to hear how smoothly it all went for you. Happy printing!

Thanks,
Georgia

Rated 5 out of 5 stars

Fast delivery

Fast delivery. The Revo ecosystem is really good - if you havent tried it you should

August 2, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Geoff,

Thank you for your kind words, we totally agree with you and think everyone should give Revo a go ;).

Thanks,
Georgia

Rated 5 out of 5 stars

fast shipping and it was what i wanted…

fast shipping and it was what i wanted to have as a back up to my other nozzles

July 31, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Chris,

Thank you for taking the time to leave us your feedback, we're delighted that you're happy with your purchase.

Best wishes,
Georgia

Rated 5 out of 5 stars

Works great

Works great, heats up way quicker and much prefer the revo system.

Previously had an ender 5+ with a microswiss direct drive upgrade but kept having to change nozzles, so switched to revo which is miles easier to change.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Revo nozzles

Super quick delivery and they are perfect

July 16, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Paul,

Thank you so much for leaving your feedback, we're very happy to hear how satisfied you are with your purchase.

Thanks,
Georgia

Rated 1 out of 5 stars

I already payed for shipping by Fedex

I already payed for shipping by Fedex. Now I get an invoice from Fedex to pay again.

July 18, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Onno,

Unfortunately if you're outside of the UK you will need to pay the import duties on top of shipping if you shop directly with E3D. We always recommend using a local Reseller, you can find a list of ours here - https://e3d-online.com/pages/reseller-map.

Thanks,
Georgia

Rated 5 out of 5 stars

Is rather order direct then *Amazon"

I've ordered so many things already from E3D, always quick and good good quality. I love my hemera with the revo rapid change. Amazon has a few things here and there but I feel better ordering directly from them as I know I'll get a quality part not a quality control reject as you might on Amazon. I could be wrong Amazon sells good things too but I prefer to order these parts from E3D. thanks guys

July 13, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi J,

Thanks for shopping with E3D, great to hear that you're getting on well with your Hemera + Revo setup - a solid choice!

Best wishes,
Georgia

Rated 5 out of 5 stars

Awesome products

Awesome products, amazing support, and responsive customer service.

July 3, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Phil,

We're delighted that you've an all round good experience with E3D. Happy printing!

Thanks,
Georgia

Rated 5 out of 5 stars

Quick shipping and quality products

I got a revo voron, an obx nozzle, and a heater core. They are the absolute best quality, most reliable, and took less than a week to arrive in Chicago.

June 24, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Bill,

Awesome, happy printing!

Thanks,
Georgia

Rated 5 out of 5 stars

shipped fast

shipped fast. The quality in my opinion was higher than Bambu's.

July 2, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Jon,

Thank you for taking the time to leave us your feedback. We're delighted that they arrived in a speedy manner.

Thanks,
Georgia

Rated 1 out of 5 stars

Defective goods received.

Very sad. And full of emotions akin to anger.
I paid a total of £70.28 including postage, got one nozzle, which was a dream come true, and was eagerly awaiting its arrival. I also got a PANDA REVO to use that nozzle. And when it arrived and I set it in my brand new Bambu Lab P1S, the nozzle couldn't make anything right from the start. The nozzle only discharged a little bit of poop-like tangled filament, and after a while it stopped discharging. I had studied the precautions many times before installation and had prepared the modelling set-up so that there were no mistakes. However, your nozzle rendered even that preparation useless. I will say it again. When was the last time I felt so sad, or was I a fool to expect a great experience that lived up to the ObXidian name, when the brass nozzle that came with the PANDA REVO did the job right: ......
I am here to speak out so that my close friends and 3D printer enthusiasts around the world do not have to go through such a painful experience.

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

HF Obxidian nozzle for x1c is fantastic

HF Obxidian nozzle for x1c is fantastic in every way.

June 25, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi there,

Thank you so much for leaving us this review, we're delighted to hear that you're satisfied with your purchase.

Thanks,
Georgia

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