The Willows Reviews 

102
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Issy was great when I saw her. Explained everything in simple terms & put me at my ease from the outset. I had ‘annoying’ ears in terms of what I thought was wax build up over the years. A quick diagn... See more

Rated 5 out of 5 stars

Fantastic service from Issy at The Willows! I'd been suffering from crackling in one ear for around 2 years and nothing seemed to help. A friend then recommended a visit to Issy and within 20 minut... See more

Company replied

Rated 5 out of 5 stars

Issy at the North Cotswolds Ear Hygiene Centre had been recommended via two independent routes. I’ve had micro-suction and syringing ear treatments in the past for wax build-up. Issy has been the most... See more

Company replied

Rated 5 out of 5 stars

Excellent experience, well presented inside, very nice. Treated kindly, with respect. I got my time wrong but was still seen and ear issue resolved painlessly and quickly. Issy the owner and speci... See more

Company replied

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4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Issy was incredible

Issy was incredible. Made one very relaxed did the job brilliantly in a cheerful and happy surroundings. Thank you and will definitely be back if and when I need your services again.

November 5, 2024
Unprompted review
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Reply from The Willows

Thank you so much for your review.

Rated 5 out of 5 stars

Well worth going out of town for….

Issy made me feel very relaxed and is very professional in all aspects.
A quick and relatively painless procedure with lots of helpful advice.
Many thanks to both Issy and Louise.

November 4, 2024
Unprompted review
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Reply from The Willows

Thank you so much Jillian :-)

Rated 5 out of 5 stars

Izzy always cheerful

Izzy always cheerful, pleasant and helpful. Job done in a jiffy in a clean and comfortable environment. She instills confidence with her care and knowledge. She is a true professional.

October 17, 2024
Unprompted review
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Reply from The Willows

Many thanks for your review Nancy :-)

Rated 5 out of 5 stars

Wonderful service from Issy

Issy is a friendly, knowledgeable, and thoroughly professional practitioner. I was made welcome and comfortable for my procedure.
I would happily recommend the Willows to anyone in need of treatment for the range of conditions Issy specialises in.
Thank you again for your excellent service.

October 16, 2024
Unprompted review
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Reply from The Willows

Thank you so much for your review.

Rated 5 out of 5 stars

Best fun you can have getting your ears sorted!

I first went in April 2022, after seeing Issy's ad in a local mag just at the right time as I needed an ear cleared. She made me feel at ease right away, and we chatted away and had a laugh, and I actually enjoyed the sensation of the deep ear clean. I told many people after what a great experience it was compared to the days when you went to the nurse at the doctors surgery, and you had to hold that cup while your ear was rinsed out! With Issy the treatment felt like a massage for the inner ear! I'd have paid to go regularly! However after swimming last month, my ear felt blocked up again, only to be told by Issy that it was blocked way before I went swimming! I've been told I have narrow ear canals though, but though it required a bit more softening this time with the wax, Issy provided the treatment with ease and no stress. In a brain fog moment I got to the appointment only to realise I had left my card behind, but there was no issue to rearrange an appointment as I suggested, and instead I paid my invoice asap when I got home within the hour. Many thanks again, you make a potentially uncomfortable appointment fun, relaxed, and comfy.

September 17, 2024
Unprompted review
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Reply from The Willows

Thank you for your lovely review Sarah!

Rated 5 out of 5 stars

What a hoot!

Went with husband - lovely lady made us feel so comfortable and very professional. Had a good laugh which was a bonus!! Would highly recommend.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Aural Pleasure in the Summer

The knowledge that whatever it might be that is diminishing your hearing, Miss Whitford will discover the problem sooner rather than later and get to work on it. On the three occasions I have visited her in her Nissan hut I have left the most satisfied of customers, and what's more, with my hearing as good as it can possibly be.

August 6, 2024
Unprompted review
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Reply from The Willows

Many thanks for your kind words Laurence.

Rated 5 out of 5 stars

Highly competent practitioner

Highly competent practitioner. The whole process was well explained and Issy puts patients are very much at ease. Strongly recommended.

August 6, 2024
Unprompted review
The Willows logo

Reply from The Willows

Thanks Boz, feedback much appreciated.

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