Earles PaintReviews 

234
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them amazing to work with and effective in transforming various surfaces. Many highlight the paints' excellent coverage, ease of application, and the beautiful finishes achieved, often exceeding expectations. Reviewers also appreciate the helpful and knowledgeable staff, who provide great support and expertise. While many experienced prompt and efficient delivery, some people mentioned issues with delayed orders, which occasionally impacted their work schedules. Additionally, a few customers noted that some paints can have a strong smell or dry too quickly, making them difficult to apply smoothly.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and coverage of... See more

Quality

People report positive experiences with product quality, praising the excellent paint, good coverage, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the ordering process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and expertise.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... See more

Rated 5 out of 5 stars

I’m new to this paint, so the full curing time hasn’t passed yet. However, from what I’ve seen so far, it’s easy to mix and goes on smoothly. If you’re using it indoors, it is a messy job, so wate... See more

Company replied

Rated 5 out of 5 stars

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... See more

Company replied

Rated 5 out of 5 stars

Bautiful paint. Used both the gloss and matt linseed oil paint. I am really happy with both. The matt version dries much quicker and the smell is less intense compared to the gloss version, However th... See more

Company replied


Company details

  1. Paint Store
  2. Paint Manufacturer

Written by the company

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(234)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Earles Paint

Earles Paint
Great products, have used their Matt Black Linseed oil on new Larch cladding. looks superb.

August 4, 2025
Earles Paint logo

Reply from Earles Paint

Hi Paul. Thanks for taking the time to leave us such positive feedback on our Linseed Oil Matt.

Many Thanks David@earlespaint

Rated 5 out of 5 stars

Solved retaining wall peeling paint issues

Having made the mistake of using exterior paint on my retaining wall, which ended up peeling very badly, I spent a lot of time researching the best paint solution and found Earle’s paints. Great information on the website and I had a really informative chat with one of the team about my problem. I tried the Earle’s exterior paint and it has been a saviour! Easy to apply and a few coats transformed my wall and solved any peeling issues. I wish I had found this paint first time round. Brill I product!

August 1, 2025
Earles Paint logo

Reply from Earles Paint

Hi Kirsty. Its great to hear from customers who have had such a positive experience, and we are delighted that you are so happy with both the customer service and the product.

Many Thanks David@Earlespaint

Rated 5 out of 5 stars

Fantastic paint

Fantastic paint, quick delivery and outstanding customer service

July 28, 2025
Earles Paint logo

Reply from Earles Paint

Hi, thanks for taking the time to leave us your feedback. We are delighted that you are so happy with our products, Delivery and customer service.

Many Thanks David@earlespaint

Rated 5 out of 5 stars

Amazing paint and Company !!

Amazing paint !!! I have transformed my wooden gates with their Lime Paint. I rang on Saturday morning not expecting to speak to anyone. Someone rang me straight back and advised me and suggested even the colour I would need to get the effect I'd described !!
Fantastic product and Company !! Thank you Jo 😊

July 7, 2025
Earles Paint logo

Reply from Earles Paint

Hi Jo. We are delighted that you are so happy with your transformed wooden gates. It's great to hear from customers and we are so happy that we could help you choose the correct products.

Many Thanks David@earlespaint

Rated 5 out of 5 stars

Excellent company to order from

This is a very efficient and professional company to deal with. The paint order was dispatched in two deliveries. They accept PayPal which is particularly helpful if you want to utilise the pay in 3 interest free instalment option. The paint is packaged extremely well to protect it during shipping and labelled clearly. Ordering is hassle free.

July 8, 2025
Earles Paint logo

Reply from Earles Paint

Hi Laura. Thanks for taking the time to leave us such positive feedback. Its great to hear from customers on their experience using our company.

Many Thanks David@earlespaint

Rated 5 out of 5 stars

Superb paint

Superb paint. Went on like a dream, great coverage, a fair price and it smells delicious.
So good to know it's all natural too with no harmful chemicals.
Earles themselves were a fine company to work with.

July 2, 2025
Earles Paint logo

Reply from Earles Paint

Hi Tassie. Its great to hear from our customers and thanks for all the positive feedback on our products. We hope you come back again when you need more paint.

Many Thanks David@earlespaint

Rated 5 out of 5 stars

Delivery ultra fast

Delivery ultra fast, great product great price.

July 2, 2025
Earles Paint logo

Reply from Earles Paint

Thanks for taking the time to leave us such positive feedback. We are delighted that you are so happy with the product, service and price.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

great paint

Arrived on time. Painters say its great paint & easy to mix and goes on well

July 2, 2025
Earles Paint logo

Reply from Earles Paint

Hi Jack. We're delighted that your painters are so happy with the product. Hopefully you're happy with the final results too.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Good flow and coverage

Good flow and coverage. Smart Matt finish. Great product.

June 27, 2025
Earles Paint logo

Reply from Earles Paint

Hi Iain thanks for the feedback its always great to hear from our customers on their experience using our paints.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Helpful advice and prompt processing of…

Helpful advice and prompt processing of our order.

July 8, 2025
Earles Paint logo

Reply from Earles Paint

Hi Charles. Thanks for taking the time to leave us your feedback. Its great to hear from our customers on their experience using Earles Paint.

Many Thanks
David@Earles

Rated 5 out of 5 stars

Perfect product

Timely delivery, easy to follow instructions and great product that’s simple to apply. The perfect product for the job

June 25, 2025
Earles Paint logo

Reply from Earles Paint

Hi Jean. We are delighted that you are so happy with your paint and the delivery. Its great to get feedback from our customers.

Many Thanks

David@Earles

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery

July 3, 2025
Earles Paint logo

Reply from Earles Paint

Thanks for taking the time to leave us your feedback on the speedy delivery.

Many Thanks

David@earles

Rated 4 out of 5 stars

Wonderful products

Wonderful products, easy and convenient to use and a lovely finish. The shipping is a bit slow, so order well in advance of when you'll need them, but they're well worth the wait!

June 27, 2025
Earles Paint logo

Reply from Earles Paint

Hi and thanks for leaving us such positive feedback on our products. All our liquid paints are hand made and as you indicate if products need to be manufactured we do have a production queue and customers are welcome to phone before ordering to find out lead times.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Fantastic!

What great products! Earles masonry paint is easy to mix with the provided clear instructions. Easy to apply provided you stir frequently as it falls out of suspension quickly. Ensure you use a good flat brush (limewash brush ideal) don't attempt to apply with roller it doesn't work. Will be using again for sure. It smells good enough to eat, although probably not recommended.
The limewash has a great consistency and flows from the brush nicely. Plinth and window ledges now revived!
Thank you Earles Paint, top job! 👍

May 29, 2025
Earles Paint logo

Reply from Earles Paint

Hi Daryll. Thanks for taking the time to leave us such a fantastic review and advice for customers. We are delighted that you are so happy with the paint. Yes I don't think we will be coming up with any recipe books, but it has got a distinctive citrus type smell.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Great product looks great

Great product looks great, with great service.

June 6, 2025
Earles Paint logo

Reply from Earles Paint

Thanks for the great review. It's always nice to hear from our customers. We are delighted that you are so happy with both the service and products you received from us.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Excellent products and excellent serviceI had ordered three products from Earls…

I had ordered three products from Earls paint one of the items I had ordered was wrong this was my mistake. I rang the company and explained my mistake. They immediately changed the order for me and within days I received my amended order. No fuss no problems that is excellent customer service which you rarely see these days. The products are also excellent. Why would you purchase from any where else? Excellent products excellent service

June 5, 2025
Earles Paint logo

Reply from Earles Paint

Hi and thanks for leaving such a glowing review of Earles Paint. We are delighted that you were so happy with both the service and products you received from us. We look forward to hearing from you again in the future when you need more of our products.

Many Thanks

David@earlespaint

Rated 4 out of 5 stars

Good advice & products, bit slow to deliver

Very good customer service, quality products and helpful with technical advice. Delivery time was longer than anticipated on paint order.

June 3, 2025
Earles Paint logo

Reply from Earles Paint

Hi Phil, thanks for taking the time to leave us such positive feedback. We are always delighted to hear from our customers on their experience of using our company.

Our Claypaint is handmade to order and in busy periods, we do have a production queue for our Claypaint and also other products which are not on hand ready for despatch. If you would like to order products in the future, you can always give us a call and we can let you know when you can expect delivery.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Excellent business and product

Really helpful, useful advice and very knowledgeable! Great having a local business offering such a good service and product.

April 11, 2025
Earles Paint logo

Reply from Earles Paint

Hi and thanks for taking the time to leave us such a lovely review. We are always here to help customers choose the right products for their projects. We hope the painting went well and you are happy with the results.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

A great product

A great product! Follow the instructions and and you will get outstanding results. Just be aware that the first coat goes everywhere, so cover up well! A warning about this in the application guide would be useful.

May 29, 2025
Earles Paint logo

Reply from Earles Paint

Thanks for taking the time to leave such a positive review and we appreciate that the masonry paint can be a bit messy. We don supply a limewash brush which we think helps stop some of the paint splashing, but we value all customer feedback and we will take your comments onboard and ammend our application guidelines when we get a chance to update them.

Many Thanks

David@earlespaint

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look