Earthkind Reviews 232

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the comfort they provide. Many people appreciate the prompt and efficient delivery service, often noting that items arrive sooner than expected. The sustainable and eco-friendly nature of the products is also a significant positive for many consumers. However, some customers have expressed dissatisfaction with their orders, citing issues such as missing items or products that did not meet expectations, like pillows being understuffed or having an unpleasant smell. A number of reviewers also reported difficulties in contacting the company for support, mentioning unresponsiveness to emails and a lack of alternative contact methods.

What people talk about most

Product

People report positive experiences with product, often praising the quality, comfort, and eco-friendly nature... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting them as well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Sustainability

People report positive experiences with sustainability. Many customers appreciate the eco-friendly products,... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Customer communications

Clients share negative opinions on contact. Many customers report that the company completely ignored their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this brand and the pillow and duvet lived up to the high hopes we had. A GREAT British made product! Delivered next day which was a bonus as my husband had lost his pillow on a work trip and he i... See more

Rated 5 out of 5 stars

I have bought an earthkind duvet from John Lewis previously, but noticed that they are much cheaper direct from earthkind. I placed my order on Sunday and the duvet and pillows were with me by Tuesday... See more

Rated 5 out of 5 stars

I was looking for sustainable options, and found that Earthkind had great ethics and I loved the reuse of existing materials and enjoyed the video of how they are made. Delivery was quick, no smell,... See more

Company replied

Rated 5 out of 5 stars

I have two quilts and four pillows from EarthKind. The quality is excellent. They may be a bit more expensive than others but I’m pleased to use recycled feathers and to know that they are made in the... See more

Company replied


Company details

  1. Bedding Store

Written by the company

Wouldn't it be great if we could all sleep a bit better at night? At EarthKind we're not just dreaming of a better tomorrow, we're also committed to making it happen. By creating new high-quality bedding using 100% recycled feathers, down and synthetics, we hope to make it a little bit easier for you to choose sustainable products, without the need to compromise on quality.


Contact info

4.0

Great

TrustScore 4 out of 5

232 reviews

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Rated 5 out of 5 stars

Really beautifully made duvet

Really beautifully made duvet. Very warm. Crisp cotton cover. Very quick delivery. Arrived in neat cloth bag.
Had slightly funny odour on arrival but, as described, this went completely with a quick tumble dry.
Will probably buy another one for summer.

February 20, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Great service & fabulous product

Great service & fabulous product. My new Earthkind duvet is soft, lightweight & super warm. I feel as if I am sleeping under a warm, fluffy cloud!

February 19, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Efficient order and despatch

This is just a review of the order and delivery - the duvet is not yet on the bed!

All very efficient and it arrived much quicker than I was expecting. It looks good, nicely packaged.

February 19, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Great pillows and duvet from Earthkind

Great pillows and duvet from Earthkind. I've never owned such quality bedding before these. (I am 50 years old...) Thank you!

February 13, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Beautiful duvets

Beautiful duvets, excellent value for money and good for the enivrionemnt too. Arrived quickly and hassle free process. Thank you for adding luxury to my sleep.

February 9, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Excellent 👌

So happy with my purchase today 13,5tog natural feather/down duvet. No smell, fluffy, true to size, no feathers coming out and such good price on their website. John Lewis asks 115£ more for the same product,just crazy . Would recommend to order direct from their website.
Highly recommended. The quality is excellent 👌

February 14, 2024
Unprompted review
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Just superb!

Have had for about 4 months now and it has been such a great purchase! Bought the 10.5 tog, king sized, feather/down duvet and it has a good weight (but not too heavy), nice feather distribution and is SO COSY! I sleep on the warmer side (so I've always had 10.5 tog) but my new bedroom is in the eaves of a house and can be quite cold in winter. But this has been a really warm, comfy duvet, very quiet and have been recommending this company to friends as a result.

I'd also say I'm quite environmentally conscious, so happy with the eco stance of this product.

February 10, 2024
Unprompted review
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Fantastic, Marvellous, Bendegedig

Fantastic! We are so happy with our new recycled feather quilt and pillows. Quality and price are spot on but the guilt free shopping is a massive bonus. I have recommending these to every one I have spoken to since they arrived, even my vegan friends. I hope you guys do really well and wish you all the luck.

January 31, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Impressive!

I recently purchased a 10.5 tog feather and down duvet and I am really impressed.
It’s very cosy, a great weight, no clumping issues and lovely quality.
I’m really glad to be able to get an environmentally friendly feather duvet at a very reasonable price, as I didn’t think it was possible!
There was a slight odour when unpackaged but it was completely gone in a day and wasn’t too unpleasant - I’m generally very sensitive to smell and it wasn’t a problem for me at all.
Highly recommend and would be happy to purchase again, or try out some pillows!

February 5, 2024
Unprompted review
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 4 out of 5 stars

The product is great

The product is great. I was a bit disappointed by the delivery time (3 days) when I had paid for express delivery.

January 29, 2024
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Reply from Earthkind

Hi Jane, i have looked at tracking and it was dispatched 30th and delivered 31st? Kind regards Earthkind Team

Rated 4 out of 5 stars

Quick and easy to order but delivery…

Quick and easy to order but delivery driver did not check if I was in before leaving in my front garden, would have preferred if you used a more reputable courier like DPD.

January 28, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Sorry you had issues with the courier driver doing that, we have sent a message to them to advise not acceptable. Kind regards Earthkind Team

Rated 5 out of 5 stars

Natural duvet for more than one season

I wanted a new duvet that would be warm but would see me through most of the year and wanted to try one with natural filling as I have a down coat and know this is light but warm. I opted for a 9.5 tog and when researching this came across Earthkind which seemed to be eco friendly and had an offer on the duvet size and Tog I wanted. Ordered it and it came promptly in a lovely, and useful, bag.

December 4, 2023
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

A good job

I like the idea of repurposing and recycling and when my duvet arranged it came promptly with clear instructions. It is fluffy and very warm and I’m very pleased with it

January 8, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Great product, would definitely recommend.

I bought a 13 tog king size feather and down duvet and a 13 tog double feather and down duvet 2 weeks ago and I have been really impressed with both. They both fit the respective size duvet covers I already have and have proved to be very warm and comfortable. There was no odour and both fluffed up well once unpacked and aired. I have been very impressed with the duvets and was really pleased to be able to buy a more sustainable product. I will definitely recommend Earthkind duvets to my friends. Delivery was really quick and all packaging was reusable or eco friendly. A great product!

January 1, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards EARTHKIND

Rated 5 out of 5 stars

Great all around

Quick delivery, good price, great pillow

January 7, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards EARTHKIND

Rated 5 out of 5 stars

Fluffy, warm duvet

Really happy with my purchase. Great quality feather duvet - fluffy and very warm! Good customer service and delivery. I'll definitely be shopping with them again!

December 28, 2023
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards EARTHKIND

Rated 5 out of 5 stars

Excellent warm duvet that is kind to our planet

The duvet is brilliant.Instantaneously warms me up and keeps me warm.For someone who likes it cosy and warm on cold winter days.It smells great and feels good.Highly recommended!

January 4, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards EARTHKIND

Rated 5 out of 5 stars

I loved everything about my new duvet…

I loved everything about my new duvet and pillow. It feels light but warm and cosy and much more sustainable than many other options out there whether synthetic or natural. For years I felt uncomfortable about buying down and feathers products even if that's how I sleep best and I'm very please I found a brand and product that offers top quality with recycled fillings rescued from landfill. 5 out of 5 from me.

October 19, 2023
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards EARTHKIND

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