Earthkind Reviews 232

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the comfort they provide. Many people appreciate the prompt and efficient delivery service, often noting that items arrive sooner than expected. The sustainable and eco-friendly nature of the products is also a significant positive for many consumers. However, some customers have expressed dissatisfaction with their orders, citing issues such as missing items or products that did not meet expectations, like pillows being understuffed or having an unpleasant smell. A number of reviewers also reported difficulties in contacting the company for support, mentioning unresponsiveness to emails and a lack of alternative contact methods.

What people talk about most

Product

People report positive experiences with product, often praising the quality, comfort, and eco-friendly nature... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting them as well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Sustainability

People report positive experiences with sustainability. Many customers appreciate the eco-friendly products,... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Customer communications

Clients share negative opinions on contact. Many customers report that the company completely ignored their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this brand and the pillow and duvet lived up to the high hopes we had. A GREAT British made product! Delivered next day which was a bonus as my husband had lost his pillow on a work trip and he i... See more

Rated 5 out of 5 stars

I have bought an earthkind duvet from John Lewis previously, but noticed that they are much cheaper direct from earthkind. I placed my order on Sunday and the duvet and pillows were with me by Tuesday... See more

Rated 5 out of 5 stars

I was looking for sustainable options, and found that Earthkind had great ethics and I loved the reuse of existing materials and enjoyed the video of how they are made. Delivery was quick, no smell,... See more

Company replied

Rated 5 out of 5 stars

I have two quilts and four pillows from EarthKind. The quality is excellent. They may be a bit more expensive than others but I’m pleased to use recycled feathers and to know that they are made in the... See more

Company replied


Company details

  1. Bedding Store

Written by the company

Wouldn't it be great if we could all sleep a bit better at night? At EarthKind we're not just dreaming of a better tomorrow, we're also committed to making it happen. By creating new high-quality bedding using 100% recycled feathers, down and synthetics, we hope to make it a little bit easier for you to choose sustainable products, without the need to compromise on quality.


Contact info

4.0

Great

TrustScore 4 out of 5

232 reviews

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Rated 5 out of 5 stars

Wanted a recycled feather and down…

Wanted a recycled feather and down double duvet. Shopped around and couldn't believe how expensive they were online, came across EarthKind, price was very cheap compared to others but did that mean poor quality? Not at all, I am completely over the moon. Comes in a good quality zipped storage bag. The duvet is plump and sumptuous, the cover is pure cotton and labelled. Thank you so much EarthKind, your ethos and products are superb!!

April 27, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Very good quality for the price paid…

Very good quality for the price paid the policy of recycling a sound a well thought out idea well done

April 29, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Lovely planet-friendly duvets that…

Lovely planet-friendly duvets that don't compromise on quality! I have two recycled feather and down ones and they are fantastic.

May 5, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

The Kind size duvet is amazing

The Kind size duvet is amazing, it's like sleeping in clouds, it's fluffy, warm and soft! It was really warm with it when it was still cold those few days, I do find it slightly hot when temperatures have reached 11-15 degrees at night, but I love it regardless, the puffiness is amazing.

May 4, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Thanks Earthkind, great product fits with our ethical goals

Great service, good value and love the circularity of the to product and it's green credentials. Would love it if there was a move to use organic cotton too. The sustainability was the key reason of choice for us.

April 26, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Summer duvet

Bought the 10.5 tog and am delighted with it.
Beautifully light but just right for a spring/summer weight.
Easy to buy direct from the manufacturer at a great price and arrived promptly. All good!

April 26, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Happy Customer

Really happy with price, quality and service

April 24, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Feather and down duvets

Really pleased with feather and down duvets. Excellent quality and value.

April 16, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 1 out of 5 stars

Duvet smells terrible

We bought a duvet from earthkind which smelled unpleasant when we unpacked it. After tumble drying the smell did not improve, it was so bad we couldn’t sleep. After washing the duvet according to the instructions, and hanging it outside for several sunny days the smell has got even worse, it now smells like a dead animal and has mysterious yellow and black stains that make it look like something has died inside it as well. Do not recommend.

April 12, 2024
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Reply from Earthkind

Hi, Sorry to hear you are having issues with your product. i have emailed you so we can look into this and provide resolution. Kind regards Earthkind Team

Rated 5 out of 5 stars

Superb quality, price & ethos! 10 Tog feather & down duvet.

I needed a new duvet & purchased a feather & down 10 tog from Earthkind primarily because I wanted to support the ethos of the business. However when the duvet arrived I was even happier due to the luxurious, superb quality of the duvet. What a great company who have been able to deliver on sustainability whilst also producing beautiful products all at a fantastic price! They have earnt my loyalty as a customer & my recommendation to others.

April 18, 2024
Unprompted review
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Awesome product

Quick delivery, awesome product

April 13, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Pillows and duvet both great (synthetic)

Bought the synthetic pillows and a lightweight synthetic duvet. They're perfect. Will recommend to any family/ friends looking for new bedding.

April 3, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and excellent snuggly quality duvet

April 2, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Heavenly Duvet!

Amazing product, fantasitc ethos, feels gorgeous to sleep under, a healthy choice for me and the planet, quick and clear service, also...not a bad price. I've now purcahsed 2 duvets, a double and a kingsize.

March 5, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Everything I’d hoped it would be

Everything I’d hoped it would be! Came quickly in a lovely cotton bag, smelled fresh upon opening so we didn’t feel the need to air out and tumble dry before us, and is now keeping is warm and cosy at night. Super price for what it is, glad I got it direct from
the Earthkind website instead of John Lewis as the pricing was much much better. Can’t fault the product!

February 29, 2024
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Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Excellent communication and customer service

Excellent communication and service from Suzy. I contacted them about a missing item in my delivery. They looked into all the details and sent out my missing duvet, received it two days later. The duvet is so warm and snuggly. After being in bed for 10 seconds I'm already warm.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

I bought the quilt for my daughter…

I bought the quilt for my daughter (student in chilly Leeds). She's snuggling and warm and loves it.
We love the fact that it's made from recycled feathers and down too, we're half-way vegetarian and feel a tad guilty buying new feathers. If feathered friends have been sacrificed to provide our bedding, best use them to the full.

February 27, 2024
Earthkind logo

Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

I bought the king size natural filling…

I bought the king size natural filling duvet. It is luscious and so cosy, keeps me so warm at night and I genuinely think I sleep better with this duvet compared to my old synthetic filled one. The price is very fair considering it’s sustainably produced.

February 18, 2024
Earthkind logo

Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Rated 5 out of 5 stars

Fantastic quilt

I bought the 10.5 tog Super King quilt and I’m incredibly happy with my purchase. The quilt puffed up perfectly, and is so warm with a slight weight to it that I like

February 13, 2024
Earthkind logo

Reply from Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

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