Earth WardrobeReviews 

799
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, especially the organic cotton items, which are described as soft, comfortable, and well-made. Customers appreciate the excellent customer service, highlighting the personal and proactive communication from staff members who provide updates and ensure satisfaction. Many people are impressed with the range of colors and the good value for money, often expressing their intention to purchase again. However, some customers also noted issues with delivery times, reporting that orders could be slow to arrive, with some experiencing delays in receiving tracking information or refunds. A few other people also felt that the fit of some items was not ideal or that the packaging could be improved.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality, softness, and... See more

Quality

People report positive experiences with quality, consistently praising the excellent and high-quality... See more

Order

Customers had ambiguous experiences with order, with many reporting significant delays and issues with... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt delivery... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long sleeved organic cotton tee shirts - all of that was pleasing to find. A range of bright colours means a boost to any casual outfit, just add a denim jacket. I bought size medium for a bit of extr... See more

Rated 5 out of 5 stars

The customer service from Chris at Earth Wardrobe is second to none. Please buy with confidence because this business knows about true customer service and quality goods with reasonable prices. From m... See more

Rated 5 out of 5 stars

This is a gorgeous, well made t shirt in exactly the colour blue that I love. The fabric has a smooth feel to touch which makes it seem very expensive, which it isn't. The company were awaiting suppl... See more

Rated 5 out of 5 stars

Very nice organic cotton, soft & smooth. Excellent range of colours. Quality that is hard to find, but good value. No unnecessary packaging. Excellent communication and prompt delivery, I was very ple... See more


Company details

  1. Clothing Supplier

Written by the company

We're on a mission to provide high quality sustainable clothing essentials at a price everyone can afford.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

799 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(799)

186 reviews in the last 12 months

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Rated 3 out of 5 stars

Received 1 item out of 3 ordered!

8I have ordered 3 items a while ago and so far only 1 had been delivered (the lowest price item). When contacted the company, I was explained that the remaining two items will be delivered today (no tracking information was provided with the replay). So far no sign of any item coming my way. I will update my review if the situation changes.

Update:the remaining items have been delivered.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful shopping experience.

Dreadful shopping experience.

1) really slow to ship - 4 days from ordering just to send the item out

2) another order made still not processed

3) slow response time to contact made via their contact form or email, and no telephone number, of course, so they can take your money and then treat the customer in a high-handed, slow and unaccountable fashion.

4) The sweatshirt is a ridiculous shape - the width is twice what it should be, the proportions are all wrong. Far too wide. Not wearable. Mad. I’m returning it and having to absorb their £3 return fee, on top of the poor service and poor product!!🤯🤯🤯 Amateurish and not bothered, as a company. I supported a small, independent company and it’s been a poor experience. Insulting.

5) They happily advertise a get a free T-shirt when you spend £30 on Facebook but do not mention it when ordering. Very cynical and mean. I asked if I could avail of it, given one of my orders was £45, and another £20 something. They said no, we can’t do that. Of course you can. You choose not to. I’ve emailed this reply and they have ignored me.

6) Still awaiting a second order made before I got the first. It’s not even been shipped yet and it was ordered days ago. What an amateurish approach. I won’t be shopping with them again. Avoid.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

The quality of these clothes is… superb

The quality of these clothes is fantastic. I ordered 6 tops, T-shirts, tanks & a workout vest, all are beautiful. Lovely fit, gorgeous colours and incredibly comfortable. I will absolutely be making many more orders.
It so reassuring to find a company who is striving for sustainable and ethical products.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect purchase

I was looking for a 3/4 length sleeve T shirt to match a skirt I had just made. The colour on the website is very accurate. The fabric is very good quality and choosing a Medium (I am 12 -14) it fits very well. Not too tight or loose. Very happy customer.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Only good things to say

There was a slight delay in the items arriving (took about 2 weeks maybe) - which I had been expecting from a couple of reviews and I wasn't in a hurry. But the fact that the owner Chris emailed (and I think tried to call) to apologise unprompted for the delay is outstanding customer service!! Beautiful ethos all around, what a great company

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Your whole ethos is very good

Your whole ethos is very good, something I really admire. I prefer to wear natural materials, but know how damaging cotton production can be to the environment (I was a professional ecologist), and the fact that you do not use pesticides, your working practices sound great etc.
The only reason for 4 stars is that the t-shirt was too small - & that was probably my misundestanding of your sizing categories.

March 6, 2026
Rated 5 out of 5 stars

Good quality, organic clothing at affordable prices…

I am really pleased with the products I've brought at Earth Wardrobe. They are a lovely company to deal with and provide great customer service. It feels good to be buying from such an ethical company, offering good quality, organic clothing at affordable prices. I'll definitely be buying from them again.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing first experience with…

Had an amazing first experience with EW. Got a variety of items including a sweatshirt in a lovely ‘misty jade’ colour. The quality of the fabric feels really nice and it’s great to know it’s a good quality while also ecological.
The owner Chris was very helpful and communicative over email. I also found the exchange process very straightforward and agreeable. Would absolutely recommend this company for clothing

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Love the item

Love the item. High quality and so soft. Excellent customer service. I made a mistake which the company rectified and then checked with me after delivery. Seriously impressed.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality & Truly Ethical

I’m so impressed with Earth Wardrobe. The organic cotton t-shirts are incredibly soft, breathable, and beautifully made, you can genuinely feel the quality. It’s reassuring to wear something that’s natural and sustainably produced without sacrificing style or fit.
It’s rare to find a company that lives up to its values. I’ll definitely be ordering again.

January 24, 2026
Unprompted review
Rated 2 out of 5 stars

I ordered a bomber Jacket on the 4th of February still not with me 12th February

I ordered a bomber Jacket on the 4th of February 2026. My credit card got debited the next day for the amount of £21.49. Promised delivery was for approximately the 6th. After many queries someone called Chris said it would be delivered today the 12th February. Still nothing and Royal mail this morning still had nothing. I sent another email (there is no phone number) just before 12:00 then looked at Royal mail at 14:00 and finally they had just received the parcel in Edinburgh at 13:11. Not good and wont buy again from them.

February 12, 2026
Unprompted review

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