Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... See more
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Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.
Eastbrook Co, Eastbrook Road, GL4 3DB, Gloucester, United Kingdom
Replied to 93% of negative reviews
Typically replies within 1 week
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We get all of our towels and radiators from Eastbrook, the range of towel rails, styles, ranges, sizes plus corresponding elements and valves is second to none. We highly rate the quality of the products and cannot fault the service - from ordering, to delivery, to (very rare) returns.
Great products, great service, great price
Eastbrook provide a brilliant service, always reliable and let us know when something is out of stock, which surprisingly not many do.
We've sold Eastbrook products for over 15 years and never have had any problems.
As a frequent user of Eastbrook I think that they are an excellent company to use. The choice of products is exceptional. The radiator selection is one of my favourites and I use on a regular basis. Then the choice of Shower enclosures is really good. The Sales office are always very helpful along with technical help. Deliveries are consistently good and finally the Area Sales Manager Steve Glew is always available to help with any issues I do encounter or questions I may have. A very happy customer (Showroom Manager, Stephan Ritchie, The Bathroom Showroom Brighton)
Excellent service, Michael is very helpful highly recommended usually fully stocked with everything in the the bathroom radiators with good prices,
Will definitely use his services again
Great company to work with, rep Mike is very helpful always on the phone to help
great company great products with unmatched ranges
next day also great service
4 years in and still exceeding expectations.
I have been dealing with Eastbrook on a professional level for a number of years and in a number of different fields. Each product is of a quality that exceeds its pricepoint. Many of my trusted installers in their turn trust the practicality and quality of the brand. The Beaufort baths are a benchmark for design, choice and quality. The breadth of choice in alluminium radiators has opened a completely new market for me.
All staff are supportive and there is great technical support
Eastbrook have been supplying our business for many years now, we find the staff whether it be somebody from the sales office to the delivery person very helpful. Stock levels are always good and any queries are dealt with very efficently and most importantly quickly.
Always deliver on time good communication and great selection of products

Reply from Eastbrook
I have used Eastbrooks for many years and i have found all the staff helpful and knowledgeable.
There products are first class and i often go to there product book to get me out of trouble.
A special mention goes to Patrick who is one of the best reps on the road.
I have just put some new displays in our showroom and wanted to highlight how good a company they are, thank you.
Mark, Tamar trading

Reply from Eastbrook
We've been working with Eastbrook for many years and they’ve been nothing short of brilliant throughout. Their product range is consistently high quality, and deliveries are always prompt and reliable — which makes a big difference to how smoothly our projects run.
Our account manager, Julie, is outstanding. She’s approachable, responsive, and always goes above and beyond to help us out. Whether it’s sorting a last-minute order or answering questions quickly, she makes the whole process easy and efficient.
It’s been a great working relationship and we really value the support from the whole Eastbrook team. We look forward to continuing our partnership for many more years.

Reply from Eastbrook
We have been working with Eastbrook for over a year now, products always in stock, deliveries prompt. Michael Savva, our rep is very helpful, always there for us.Thank you!

Reply from Eastbrook
I have dealt with Michael Savva for a job that he had helped me price and secure, Michael is extremely professional and knowledgeable and made this job easier to manage with no issues whatsoever. The office staff were a delight to deal with, and they offered a brilliant turnaround for deliveries to site or to a branch.
Overall Eastbrook offer a great array of products which are all extremely high standard and I will be looking at purchasing products from them specifically for my bathrooms at home.

Reply from Eastbrook
Our rep Julia is fabulous. The products are of great quality and there is many options to choose from. We have purchased many radiators over the years and have never been disappointed.

Reply from Eastbrook
Been dealing with Eastbrook for over ten years now and always been efficient on deliveries and questions been asked about the products.

Reply from Eastbrook
We deal with our local rep Adam. Adam is a top bloke and really good at this job. We have had a few issues where Adam has stepped up and help resolve a situation. He has helped purchased items that we couldn't get from other companies and arranged next day delivery at sort notice aswell. Thanks Adam 👍

Reply from Eastbrook
Having been dealing with East brook as a whole for 9 years, i love the good supply of products and the variety.
Mike Savva is our rep, always on hand when i need him, if he doesn't know the info i need he'll come back to me once he finds out and doesn't leave me pondering for too long, top guy, needs a promotion IMO he's great for the business.

Reply from Eastbrook
Since I started dealing with Eastbrook over 3 years ago Damian Cockcroft has been nothing but helpful to me. He has never failed to return a call within the same working day and with that level of communication and service I would have no hesitation in recommending Eastbrook as a brand you can trust.

Reply from Eastbrook
Having dealt with Eastbrook for over 10 years i can honestly say they are one of the best suppliers to deal with, deliveries are always when they say, prices are always what is quoted, nothing is too much, returns are dealt with swiftly and efficiently and the rep James is a credit to the company. 5* everyday.

Reply from Eastbrook
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