East Devon Crematorium Reviews 75

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mum’s ceremony went off beautifully. The space for family and friends to gather before going into the chapel was most helpful. The music we chose was very clear and timed perfectly. The whole experi... See more

Company replied

Rated 5 out of 5 stars

Great amount of parking, Beautiful Grounds, service went well. Ashes provided quickly afterwards. Hugely appreciated during a tough time

Company replied

Rated 5 out of 5 stars

The beautiful surroundings, the inside makes it feel very personal and private yet with all your family and friends a sense of this is the right place. Thank you. Tom Parkes

Company replied

Rated 5 out of 5 stars

Very professional, calm, reassuring, patient. A well kept and pretty outside space and peaceful indoor space for the service. Lovely and light from the ceiling glass and the flowers gave it a welco... See more

Company replied

Company details

  1. Cremation Service
  2. Cemetery
  3. Funeral Director
  4. Funeral Home
  5. Non-Bank Financial Service

Written by the company

East Devon Crematorium is set in beautifully rural surroundings serving a large area of East Devon and West Dorset stretching from Exmouth to Bridport. The modern building, with its single chapel, is set in landscaped memorial gardens, against a backdrop of established woodland, offering an attractive and peaceful setting for funeral services or time for reflection. East Devon Crematorium is managed by an experienced team, dedicated to ensuring you receive the best care, support and experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dad's service

Even though we were running late there was no problem . Collecting dad's ashes the following week was emotional but the lady who was with us was very compassionate and kind

January 30, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Samantha

Thank you for taking the time to leave a review and for your kind comments regarding our site and staff.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

I'm not sure what I can say as this was…

I'm not sure what I can say as this was a difficult time for all of us but everything went as I would have hoped it would.

February 3, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Mr Barkley

Thank you for taking the time to leave a review. We are pleased that the service at East Devon Crematorium was everything you hoped for during this difficult time.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Very good

I did use east Devon crematorium back in 2018
I have just used Salisbury crematorium yesterday
Both were very good

February 18, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Paul

Thank you for taking time to leave a review. We are pleased that you were happy with the service at East Devon Crematorium.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Very professional

Very professional

January 21, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Mr Hooper

Thank you for taking the time to leave a review. We are pleased that the service your received at East Devon was professional.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Recommended

The staff at EDC were kind, compassionate and professional. Katherine in particular was warm and empathetic, providing helpful advice on aspects including a local florist.

November 8, 2024
East Devon Crematorium logo

Reply from East Devon Crematorium

Thank you for taking the time to leave a review and for your kind comments regarding our colleagues at East Devon Crematorium.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

The cremation.

The cremation was well conducted in sympathetic surroundings.

November 5, 2024
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Brian

Thank you for taking the time to leave a review and for your kind comments regarding East Devon Crematorium.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Warm and very professional

The customer service was very warm and very welcoming. You did everything we asked, and were very helpful. You had great compassion towards myself and my daughters. The service you delivered for my husband was exactly as we asked and he would have been pleased with what was delivered. Thank you very much for your outstanding.

February 15, 2024
Rated 5 out of 5 stars

Help and support in abundance

Dan helped us with all aspects of mums service with a friendly and caring manner. Without Dans experience we would have been lost. He made sure mum and family got the service we wished for.

February 3, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Paul

Thank you for taking the time to leave a review. We are pleased the service for your mum at East Devon was what you wished for.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Your crematorium is in a beautiful…

Your crematorium is in a beautiful location which makes the ceremony fantastic. The inside is done very tastefully and makes the funeral ceremony very pleasant indeed.

January 23, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Thank you for taking the time to leave a review and for your kind comments regarding our site at East Devon Crematorium.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Simple and worry free

Simple and worry free, not rushed either

December 19, 2024
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear John

Thank you for taking the time to leave a review. We are pleased that East Devon Crematorium provided you with the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A lovely setting with plenty of room to…

A lovely setting with plenty of room to celebrate the life of my mum. Friendly, caring staff.

February 12, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Mr Holding

Thank you for taking the time to leave a review and for your kind comments regarding our colleagues and site at East Devon Crematorium.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

We were introduced and informed of the…

We were introduced and informed of the service in advance.
We were treated kindly and with respect.

February 7, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Annette

Thank you for taking the time to leave a review. We are pleased that our colleagues at East Devon Crematorium were able to offer the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 4 out of 5 stars

Lovely venue

Lovely venue with plenty of parking but better shelter for mourners to use during bad weather is needed, whilst having to wait outside.

February 7, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Peter

Thank for you taking the time to leave a review and for you comments regarding our site, in particular the suggestion of a better shelter which will be passed onto the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Everything was done tastefully & with…

Everything was done tastefully & with sensitivity. Genuinely kind and nice people. Grateful for this as was a very difficult time.

March 8, 2024
East Devon Crematorium logo

Reply from East Devon Crematorium

Thank you for taking the time to leave a review and for your kind comments regarding our colleagues and the service you received at East Devon Crematorium during this difficult time.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Faultless

The service was carried out remarkably, all mourners were in agreement,how wonderful it was .
It wasn't like a funeral but a lovely
Relaxed farewell to my beautiful
Wife , beautiful service for a beautiful
Person.
I could not fault anything,
Thanks to all .
Regards Richard Baker.

January 28, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Dear Richard

Thank you for taking the time to leave a review. We are pleased that the service at East Devon Crematorium was so wonderful and allowed you to have a beautiful and relaxed farewell for your wife.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A really pleasant and respectful…

A really pleasant and respectful atmosphere and setting.

January 28, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Thank you for taking the time to leave a review. We are pleased that you East Devon Crematorium to be such a pleasant and respectful atmosphere and setting.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Beautiful surroundings.

Lovely, peaceful location. Well organised.

November 28, 2024
East Devon Crematorium logo

Reply from East Devon Crematorium

Thank you for taking the time to leave a review and for your kind comments regarding the location of East Devon Crematorium.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A professional and caring organisation.

The crematorium staff were very caring but efficient and enabled us to handle all aspects of my mother's funeral and the scattering of her ashes in a dignified way reducing unnecessary stress at a difficult time.

December 20, 2024
East Devon Crematorium logo

Reply from East Devon Crematorium

Der Ms Armitage

Thank you for taking the time to leave a review. We are pleased that our colleagues at East Devon Crematorium were so caring and efficient during the service and the scattering of your mother's ashes.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A sad occasion made easier

Easy to get to. Good parking. Waiting area inside, nice size space for the service. Sound system and AV excellent. Very smooth management throughout.

January 10, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Thank you for taking the time to leave a review and for your kind comments regarding the site at East Devon Crematorium.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

The beauty of East Devon crematorium

The East Devon Crematorium was the perfect place to celebrate my husbands life . It was so peaceful and serene and I felt encompassed by its beauty.

January 10, 2025
East Devon Crematorium logo

Reply from East Devon Crematorium

Thank you for taking the time to leave a review. We are pleased that you found East Devon Crematorium to be so peaceful and serene and the perfect place to celebrate your husband's life.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look