Mum’s ceremony went off beautifully. The space for family and friends to gather before going into the chapel was most helpful. The music we chose was very clear and timed perfectly. The whole experi... See more
Company replied
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Mum’s ceremony went off beautifully. The space for family and friends to gather before going into the chapel was most helpful. The music we chose was very clear and timed perfectly. The whole experi... See more
Company replied
Great amount of parking, Beautiful Grounds, service went well. Ashes provided quickly afterwards. Hugely appreciated during a tough time
Company replied
The beautiful surroundings, the inside makes it feel very personal and private yet with all your family and friends a sense of this is the right place. Thank you. Tom Parkes
Company replied
Very professional, calm, reassuring, patient. A well kept and pretty outside space and peaceful indoor space for the service. Lovely and light from the ceiling glass and the flowers gave it a welco... See more
Company replied
East Devon Crematorium is set in beautifully rural surroundings serving a large area of East Devon and West Dorset stretching from Exmouth to Bridport. The modern building, with its single chapel, is set in landscaped memorial gardens, against a backdrop of established woodland, offering an attractive and peaceful setting for funeral services or time for reflection. East Devon Crematorium is managed by an experienced team, dedicated to ensuring you receive the best care, support and experience.
London Road, EX5 2PT, Whimple, United Kingdom
Everything was as requested. The celebrant did a wonderful job and everyone was attentive, but not intrusive, making a sad occasion, bearable.

Reply from East Devon Crematorium

Reply from East Devon Crematorium
The overwhelming feeling of a production line of funerals was evident from the moment we arrived.
The presence of two other sets of flowers (presumably the two previous funerals in the gathering area after the service exacerbated this sense. This was particularly distressing for my mother while she / was already dealing with the loss of her husband after 63 years. People are especially vulnerable and sensitive at these times and seemingly little things can have disproportionate impacts.
We deliberately opted for a brief service and were aware of the times allocated between funerals when we went through the booking process.
I would suggest that there is a holding area created out of sight for flowers and tributes left for the previous funerals.
Given you are dealing with essentially a captive market that doesn't feel like it has any choice, I can understand why details like this get overlooked.

Reply from East Devon Crematorium

Reply from East Devon Crematorium
Lovely setting.
Warm and friendly staff, everything set out beautifully
just the right size for a small cremation.
Recommended.

Reply from East Devon Crematorium
A beautiful venue. The sun came out during the Service and shone through a window. The staff were professional, respectful and dignified. They communicated well with the Funeral Director and the Celebrant. Attention to detail was paramount, for example, they checked that the Visual Tribute was functional prior to the Service.
Thank you.
Donna Robson

Reply from East Devon Crematorium
A beautifully presented professional venue that was clean, well prepared and unrushed.
Plenty of parking, even for the nearly 200 who attended.

Reply from East Devon Crematorium
A beautiful venue for a sad occasion, but also for a wonderful celebration of my dear husband's life. Beautiful grounds set in the countryside.
The staff were so kind and caring.
I am very glad l chose East Devon Crematorium, and would highly recommend, thank you so much.
With very best wishes.
Regards,
Mrs Penny Mason 🙏💞

Reply from East Devon Crematorium
Well organised, respectful and stunningly beautiful setting - thank you

Reply from East Devon Crematorium
All went well and to time. We even had the sunshine on the day.

Reply from East Devon Crematorium
The service was perfect and as we had limited time to collect our relatives ashes they were prepared and ready for collection the next day.
When we visited we were treated so well with sympathy and respect
Excellent from start to finish

Reply from East Devon Crematorium

Reply from East Devon Crematorium

Reply from East Devon Crematorium
A peaceful and beautiful setting for the funeral which was arranged perfectly. Easy to locate and park on site. Thank you.

Reply from East Devon Crematorium
We were well looked after and so were our guests. The room was spotless and polished. The sound system excellent. There were no glitches to mar the celebration of our loved ones life

Reply from East Devon Crematorium

Reply from East Devon Crematorium
We were very well looked after, the after care was fantastic. Very friendly and kind.

Reply from East Devon Crematorium
It was a lovely celebration of life in the Whimple crematorium .
Everything went very smoothly ,I would certainly recommend this venue to anyone .
Regards,
Jackie A Hill

Reply from East Devon Crematorium
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