Easy Crypto  Reviews 2,062

Easy, reliable. Delivered!

I placed a sell order with Easy Crypto (Order QRXJV4) and sent the funds, but never received the money. I reached out multiple times for support, only to be met with automated bot replies. Instead of real help, I was sent an abrupt email saying my account was being closed for "breaching terms of service" with no explanation at all. They even removed my sell order from my account history, leaving me in the dark. Absolutely no transparency, no accountability, and no proper communication. I still don't know if I'll get my money. I would strongly advise others to think twice before using this platform.

Easy crypto really lives up to its name, ive used multiple exchanges before coming accross them, ive used binance, nexo, crypto.com, kucoin, coin base and none of them are as easy quick and low fee as easy crypto.

Awesome stuff easy crypro, just one con they dont support WBTC (wrapped bitcoin) at this time of review.

I did 3 previous transactions with difficulty, however thought it was the normal process, however as soon as I recommended the platform the next person waited more than 24 hours for a small insignificant deposit without any assistant or positive contact from EC. I am highly disappointed seeing that we wanted to use a local company. You honestly make NZ look bad!

I sent a very small amount of Crypto overseas ($200 USD) to an address I was given. I have known the gentleman in question for a few years now.
Well apparently the address was questioned by Easy Crypto and because of that I have been banned from their site. I have asked for a review of my case but that has been denied. They acknowledge that I'm the innocent party in all of this yet despite it they want nothing to do with me.

Fantastic site...easy to use.

Answered questions provided help in timely manner solving a tricky issue and quick efficient sale. Very happy

I wanted to purchase $9200 usdt, I paid the $15600 nzd fee on the easy crypto account to account deposit platform on their exchange at 3pm 4-6-2025. After 5 minutes, no money had arrived, an hour passed, nothing. I called them, no answer. After nearly 3 hours or 6pm I was in a complete state of panic, convinced I had just lost a lot of money, I received an email saying they did not process the transaction as they presumed I was caught in a scam? The message read "we will refund your money in the next 3 to 5 days". After a few days the $15600 NZD appeared in my bank account. I went to Binance to try the same transaction, only to find the staff at easy crypto had manipulated the software which has disabled my card's capacity to buy crypto. To this day I am unable to invest in cryptocurrency as I'm unable to exchange fiat for usdt. The messages all came from Cahan at easy crypto, who in hindsight withheld my funds while he was disabling my card's crypto exchange function.
Cahan and his people at easy crypto do whatever they want without consideration for consumer rights, oblivious to their fair trade obligations as a small business in New Zealand. If they take issue with a transaction they are required to refund immediately without withholding funds. If like me you have fallen victim to their very unusual-harmful business practices, tell the online banking ombudsman, tell trust pilot, tell the online commerce commission, request a hearing with the disputes tribunal for financial compensation if they have caused you financial loss as they did to myself. If they receive enough complaints along the same thread (extraordinary business practices) the banking ombudsman and commerce commission will act accordingly to remedy the problem legally, with guidance within the fair trading act. I was a first time user, unaware of the sort of people-practices at easy crypto. They did not know me, or anything about my crypto investment, they don't call or answer your phone call after your money vanishes without a trace. You are left to panic and stress the afternoon away.

I had an issue with and auto buy and reached out to the help line via email.
They were amazing to work with and assisted in sorting out the issue./03,8-“ mention to Andy who was very responsive and helpful.

Easy crypto has the best customer service of any crypto exchange in NZ! Issues I had were easily solved and quick communication through the team!

Smooth process

Avoid Easy Crypto at all costs. I purchased USDT through EC. First they gave me the third degree about what I wanted to do with my money. Then they made a false assumption about my financial affairs and told me they would refund my money. They held my funds for a week, and when the refund came through, it was short by several hundred dollars. Their excuse: the market charges fees when converting back to NZD. So, in short, I gave them money, they ripped me off, and I still don't have any crypto. And I'm not the only one. They've done the same to several personal friends. They say they're protecting you from scammers, but they're the ones scamming you.

Easy to set up a recurring buy for multiple cryptos. Makes it easy to dollar cost average. "Set & forget."

Seams to be legit and no scam. Transfers takes a bit long to proceed

Best Crypto Currency Wallet on the planet!

Have been using Easy Crypto for 5 years since the beginning of my Crypto journey. The proceed of buying\selling is easy on there App. simple to follow. Over those years I've made mistakes, and still do. But the support I get in resoling problems etc is 100%. They are tireless at resoling problem. I look forward to the next 5 years of using EC

Been using Easy Crypto for years now well over 100k in transactions, however, lately has gone extremely downhill with transaction times and transparency. Easy Crypto for New Zealanders is no longer instant in the slightest, you'll be waiting 4-5 hours at a minimum even longer, they will blame all NZ banks being the issue when thats not the case at all (or never was when they were NZ owned). Shame how downhill it has gone since being sold overseas, take my business elsewhere where it is instant and transparent.

Trades are slow, fees are higher than expected, and execution feels manipulated. Whether it’s incompetence or something more deliberate, transparency is nonexistent.

And customer support is beyond terrible. If you ever need assistance, don’t expect any help. On the contrary, they are unresponsive and seem to operate with an unpleasant attitude, almost as if they’re on a power trip. And if you complain, their response is simply to block your account.

Edit: NO, I DON'T WANT TO GIVE YOU MY PRIVATE DATA SO YOU SCREW ME OVER MORE.

I am not a pro in using apps but using this one was way too easy..may it be selling or buying my crypto. As a new user I was a bit sceptical but it is reliable.

Great service, quick and easy setup. Bank transfer works. 5 stars