EasyEquities Reviews 64

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Absolutely shocking service level. I have been trying to withdraw my own funds from EE for over 2 months. Nobody responds to my tickets, emails, and there’s no phone line to contact them. Essentially,... See more

Rated 1 out of 5 stars

If there was less than 1 star I would use it. Actually less than 1. How can they be so bad!! Quickly removing all my international shares from them , very concerning they hold millions of rands of my... See more

Rated 5 out of 5 stars

Best fractional diy investing platform for your everyday man. If not for Easy Equities I believe I would not have started my investment journey till much later in my life. Added benefit, being able to... See more

Rated 1 out of 5 stars

I raised a query requesting for my company banking details to be verified since the 31st of December. And three tickets and 6 days later the only communication there’s still no response except the t... See more


Contact info

2.3

Poor

TrustScore 2.5 out of 5

64 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Easy Equities SCAM

What a scam, they can take your money but to transfer and withdraw its a mission. No customer service, F ALL! Don't waste your time here

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Best investment platform bar none

Best investment platform bar none. I see some criticism on the new look and feel, but resistance to change always exists. It's still the least expensive, most user-friendly investment platform out there with the widest product offering. Constantly innovating and growing, it's my one-stop shop for my future wealth creation.

October 29, 2024
Unprompted review
Rated 2 out of 5 stars

Disappeared Withdrawal

I am an EE customer for many year over a decade. I have deposited and withdrawn from my EE account with no challenges. On 13 September I withdrew from my account a certain sum and usually this reaches the next day. It being a Friday afternoon it made sense that there would be a delay over the weekend. Now it's 8 days later, ticket was logged 5 days later after no money was not showing. The funds have been removed from my EE but have not reached my bank FNB. When making a follow-up what a challenge. The numbers on internet are all either not working or take you to voice box. Their emails remain unanswered. What a joke! No one has attended to me and seems like no one will anytime soon.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Their service is appalling

Their service is appalling. They charge for a million different things. Their ill-conceived Thrive program is so buggy that every single month I had to fight with them about something until eventually it just wasn't worth the effort and I withdrew all my funds.

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

Namibian invester cant withdraw because bank account remains unverified. no support or assistance to manually verify the account

I am a Namibian FNB customer. I have paid money into easyequities easily, however after 2 years I am still not verified. I only receive automated emails. I have sent my bank statements and my bank confirmation letter, but to no avail. i have not been assisted yet. All i receive is automated emails. Due to this I cant withdraw my money. What a waste and what an unethical company? If they are not unethical, then why do they focus and assist when we want to deposit money into the easy equities platform but to withdraw seems we are now at a stalemate. Me writing and sending mails and them sending automails. Its april 10th 2024, I am struggling since March 22 2024.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Failed verification with no support from the team

I was so happy I had finally found a platform to invest in. I signed up it went well. It was fine until I attempted to add my banking details and ID details for verification process and it has been two weeks since I have been waiting , They said their verification process takes 2 days maximum but now it has been almost 2 weeks! I sent them countless tickets only to be replied by an automated response email. And the funny part is how they can't help me verify my details but send marketing emails to deposit money that I won't be able to withdraw. My experience is disappointment. The site works for some people but for me , it was a waste of time.

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

Not recommeded they make more from you as a trader as apposed to what you make from trading on their platform

Not recommeded
the app showed a stock sell price which amounted to R18000+ but I only got invoice for a R15000 meaning I lost because of their error and they expect me to be ok with some spreadsheet showing prices which can be self edited ... very disappointed while they can make profits from you even if you lose money but won't pay you what their app show you 30 minutes after the market open ... I so regret investing so much money just to lose and then they still have this thing where they will charge you some fee after making so much loses ??? this is a rip-off app I would not recommend ... there are better apps out there just be patient and do a little research on the top 50 trading apps I have had better luck on the top 3 by investing less money ... they don't charge you a cent to make your trades like this easyequities with all their costs behind every single trade ... in order to make a profit you need to remember what they asked to make the trade and then the more you make the more they ask to sell on profit so basically if you make a R1000 profit and they asked you R500+ to execute a trade when you bought it ..and then ask more to sell the trade than what you bought it for.. meaning they make money and you lose money plus I'm sure the broker also make money on his spread after placing the trade so they make even more money... other platforms don't ask you for money they make their money on the spreads only meaning you can sell at 0 cost and if it shows profit of R100 its 100% yours not like easy where you have to calculate what you were charged to make the trade and then what the selling of the stock will cost you so you must add this together to and subtract it from the profit to see what you made which will be far less than what they made from your activity.

cant trust this app at all can't wait to get back what I invested and part ways with these crooks

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

asyEquities is preventing me to withdraw my money

EasyEquities is preventing me to withdraw my money, by not verifying my Bank accounts, I have submitted to them 3 different Bank accounts a 2 month ago. Custom service is not responding at all. I have send more then 10 e-mails to supply the necessary Bank documents. They are all legitimate account statements. There has not been any assistance from EasyEquities to resolve this issue. They send lots of automated e-mails, but they do not contain any steps to clarify any problem. To keeping the funds of a customer by not responding is certainly is a criminal act which would make them liable. Unfortunately they are not operating under a Banking license, so there is no protection for me or any other customer to get your money back. The company provides only e-mail support, which looks like its not compiled by humans.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Easy Equities is an excellent company…

Easy Equities is an excellent company to deal with. Offers a great service, affordable fees, and a great platform on local and foreign markets. I have never had a problem and quickly to reply when sending through a query. They are always innovating to improve their service. Thanks for your contribution to the investment world. 👌

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great stuff :)

Been using Easy Equities for over 2 years now. They have been excellent. Easy to use platform. Also let me create a US trading account which isn't always offered here in South Africa. Well played lads, well played.

January 17, 2022
Unprompted review

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