Easy Garden Irrigation Reviews 7,385

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 747 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability for various irrigation needs. The ordering process is frequently described as simple and easy, with many appreciating the clear product descriptions and helpful website layout. Reviewers also highlight the excellent and speedy delivery service, with items often arriving promptly and well-packaged. The company's service is commended for its efficiency, helpfulness, and quick responses to inquiries, making for a very positive overall experience. However, some customers experienced issues with incorrect items being sent or products not matching online descriptions, leading to returns. A few other people also felt that delivery times were not always as advertised, causing delays and frustration, particularly when orders were needed urgently.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the good quality, competitive pricing, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Users describe positive interactions with service, consistently praising the helpfulness and efficiency of... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is simple and easy to... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the high quality of products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a good product, gives even spread of irrigation. We were replacing an old soaker hose which had become bunged up and it was surprising how much more water this one gives. We had one negative a... See more

Company replied

Rated 5 out of 5 stars

We accidentally damaged our drip hose and called for advice. We were recognised immediately by our phone number and linked to our original order so spare parts were sorted out straight away. A draft... See more

Company replied

Rated 5 out of 5 stars

My ist parcel had the incorrect number for the address. We have located the parcels location but cannot gain access,the house is empty and locked,we cannot find out what's happening. If this cha... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I wanted to install pop ups in my garden. They designed the system (free), and developed a parts list. Throughout my project I had numerous email exchanges asking for assistance (I... See more

Company replied


Company details

  1. Irrigation Equipment Supplier
  2. Garden Center
  3. Landscaping Supply Store

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I needed advice and phoned them and had…

I needed advice and phoned them and had excellent help.

April 8, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Rachel,

Thank you for taking the time to leave your review. We're happy to hear that you received excellent help when you called us!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Good price on time quick delivery

Good price on time quick delivery

April 7, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi John,

Thank you for your feedback regarding our service. We’re pleased to hear that you found our prices competitive and that your order arrived on time.
We hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Janet,

Thank you so much for your positive feedback. We’re delighted to hear that you were pleased with our customer support, and I will be sure to pass this on to the team.  We truly appreciate your support and look forward to assisting you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good response to follow up questions I had about the product ordered also.

April 7, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Nick,

Thank you for your positive feedback. We’re delighted to hear that your order arrived quickly and that our team assisted you with your follow-up questions.  We pride ourselves on being available to answer questions about our products and on providing value after-sales customer support.  We hope to serve you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Supplied item not available elsewhere.

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Keith,

Thank you! We're pleased we could supply the item you were looking for and that it arrived quickly. We really appreciate your feedback!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Perfect transaction

March 30, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Deborah,

Thank you for your 5-Star rating. 🌿️💧️ We’re delighted to hear that you found this to be a 'perfect transaction', as this is exactly what we aim for.
We truly appreciate your support and hope to serve you again soon. 

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent product!

Thank you

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Veronica,

Thank you for your wonderful feedback. 🙏️ 
We’re delighted to hear that you were pleased with both the product and the service.
We truly appreciate your support and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great service

Great service

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Sue,

Thank you for your 5-Star feedback. ⭐️  
We’re thrilled to hear that you were pleased with our service and truly appreciate your support.  
We look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great online service and delivery

Great online service and delivery

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Guy,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with our online service and delivery. We truly appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Geoff,

Thank you for your lovely feedback.  We're delighted that you were happy with your order and there were no problems.  This is exactly what we aim for here at Easy Garden 🌿️💧️

We appreciate your support and look forward to serving you again in the future.

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent website

Excellent website with good service

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Peter,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with our website and the service you received.  We truly appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

After having a great experience…

After having a not so good experience on Amazon with brass fittings that didn't fit my garden hose, i thought I'd try Easy Garden. Following an initial question to them on whether the fittings would fit, I bought a number of brass fittings for our garden hose. Brilliant service from the company. Fittings fitted, look great too. The arrived quicker than expected. Very happy. Pity Royal Mail shoved them through the mail flap. Could have knocked.

April 9, 2026
Unprompted review
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mr Antonio Sosic,

Thank you for taking the time to share your experience. We’re delighted to hear that the fittings were exactly what you needed and that you were pleased with both the quality and our service. 

It’s great to know we could help you find the right solution after your previous experience. We’re also glad your order arrived quickly, though we’re sorry to hear about the delivery — we’ll pass this feedback along to help improve the overall experience.

We really appreciate your support and look forward to helping you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great service.

Great service.

April 3, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your feedback. We’re delighted to hear that you were pleased with our service.
We truly appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Fanatastic service

Great service, great price and company very appreciative of the business, not like big corporations

April 2, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi David,

Thank you for taking the time to leave your feedback! We're happy to hear that you appreciated our service and pricing. It's great to know that our approach stands out from the bigger corporations. If you ever need anything else for your garden, we're here to help!

Kind regards,
James - Customer Support

Rated 1 out of 5 stars

After reading other reviews I'm dissapointed.

After reading other reviews I'm surprised and disappointed at the customer service i've received. I Ordered a Garden Tap Manifold 3 Way splitter, which at £50 is a very premium product. I disconnected it for winter and left it in the shed, the metal has cracked over the winter and the product now leaks, instead of replacing the item, they expect me to fill out a long return form and then post it to them for inspection. I also felt the tone of our interaction was blame based and In this day and age I'm really surprised at this slightly rude and very very long winded approach. I wont be bothering to return the item, i'll buy a cheap one from amazon instead. Then companies like this wonder why they become irrelevant.

April 8, 2026
Unprompted review
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Toby, 

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

I understand how frustrating it must be for a product to fail, especially after limited use, and I'm equally sorry to hear that our communication came across as unsatisfactory. That’s never our intention, and we’ll be reviewing this internally.

Our returns process is in place so we can properly assess faults and continue improving our products, but we recognise that it may have felt inconvenient in this instance. We’d still very much like the opportunity to put this right for you, so please feel free to get back in touch with us directly, and we’ll do our best to resolve things as smoothly as possible.


Thank you again for your feedback; it’s invaluable in helping us improve.

Rated 5 out of 5 stars

excellent service in helping to choose…

excellent service in helping to choose the correct irrigation system and install it.

March 31, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Jamie,

Thank you for your review! We're happy to hear that our team could help you choose and install the right irrigation system. If you need any further assistance in the future, please let us know.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

I liked the very quick AI responses to…

I liked the very quick AI responses to queries. The description of items was clear and helpful, with a good layout of products onscreen.
All the responses throughout the choices and transaction were quick.
I still don’t know the difference between 1/2” and 3/4” tap connectors- end to end?? Lost!! 🤭

April 1, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Helen,

Thank you for sharing your feedback! We're happy to hear that you found our AI responses and product descriptions helpful, and that the website layout made your experience smooth.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Excellent service

Ben was very careful and spotted an issue before it became a problem. End result was 100% success and delivery was almost overnight; brilliant service.

April 1, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mark,

Thank you for taking the time to leave a review! We're happy to hear that Ben was able to spot and resolve the issue before it became a problem, and that your order arrived quickly.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Quality products, good service

I have bought a lot of kit from Easy Garden Irrigation, returned as well. Very prompt shipment, often faster than indicated, hassle-free returns (although u have to pay for postage). good quality products.

April 1, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Jay,

Thank you for taking the time to leave your feedback! We're happy to hear that you've found our products to be of good quality and that our service has met your expectations. It's great to know that our prompt shipments and hassle-free returns have made your experience a positive one.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Great Product With Perfect Quantity.

The product is well made and finished. Delivery on time.
I have used this supplier for several years.

March 31, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for taking the time to leave your feedback! We're happy to hear that you found the product well-made and that your delivery arrived on time. It's great to know you've chosen us for several years—your continued support means a lot to us!

Kind regards,
James - Customer Support

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