Easy Garden Irrigation Reviews 7,372

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 770 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, often noting that items arrive promptly and as described. Many people appreciate the helpful and speedy customer service, especially when seeking advice or resolving issues with their orders. However, some customers experienced issues with delivery times, with orders arriving later than expected or advertised. A few reviewers also mentioned receiving incorrect items or products that did not meet their specific needs, such as a hose with a kink or a sprinkler that did not work properly.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the rapid and prompt... See more

Service

Users describe positive interactions with service, highlighting its efficiency and helpfulness. Many... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a good product, gives even spread of irrigation. We were replacing an old soaker hose which had become bunged up and it was surprising how much more water this one gives. We had one negative a... See more

Company replied

Rated 5 out of 5 stars

We accidentally damaged our drip hose and called for advice. We were recognised immediately by our phone number and linked to our original order so spare parts were sorted out straight away. A draft... See more

Company replied

Rated 5 out of 5 stars

My ist parcel had the incorrect number for the address. We have located the parcels location but cannot gain access,the house is empty and locked,we cannot find out what's happening. If this cha... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I wanted to install pop ups in my garden. They designed the system (free), and developed a parts list. Throughout my project I had numerous email exchanges asking for assistance (I... See more

Company replied


Company details

  1. Irrigation Equipment Supplier
  2. Garden Center
  3. Landscaping Supply Store

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will use again

Always have the irrigation parts I need. Prompt dispatch and delivery. Very good.

April 10, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your kind feedback. We’re delighted to hear that you can always find the irrigation parts you need with us and that you were pleased with the prompt dispatch and delivery.  We truly appreciate your continued support and look forward to assisting you again in the future.

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

No problems

No problems , easy to order the parts I required and kept up to date with delivery plans

April 3, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your lovely feedback. We’re pleased to hear that you found it easy to order the parts you needed and that you were kept well-informed about your delivery.
We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Really quick delivery & a quality product

Really quick delivery.
A really good quality micro hose for my irrigation system. I had bought a cheaper alternative and it was awful! So glad I came across this company online. I will definitely be buying more.

April 9, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Kim,

Thank you for taking the time to leave your feedback! We're happy to hear your order arrived quickly and that the micro hose is working well for your irrigation system. It's great to know you found us after trying other options, and we look forward to helping with your future gardening needs!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Superb

Superb products which were promptly despatched. An easy to navigate website, intuitive ordering system and excellent customer service. My order arrived very safely packaged.

April 1, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Paul,

Thank you for taking the time to leave your feedback. We're happy to hear that you found our website easy to use and that your order arrived safely and promptly. It's great to know our products and service met your expectations!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Easy site to navigate

Easy site to navigate. Items described accurately and orders dispatched promptly

April 9, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for sharing your feedback! We're happy to hear that you found our site easy to navigate and that your order was dispatched quickly. We appreciate you taking the time to leave a review.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Dominic,

Thank you for taking the time to leave your feedback. We're happy to hear that you found the piece to be of really good quality!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Jose,

Thank you for taking the time to leave your review. We're happy to hear you found our website easy to use and reliable!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

I needed advice and phoned them and had…

I needed advice and phoned them and had excellent help.

April 8, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Rachel,

Thank you for taking the time to leave your review. We're happy to hear that you received excellent help when you called us!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Good price on time quick delivery

Good price on time quick delivery

April 7, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi John,

Thank you for your feedback regarding our service. We’re pleased to hear that you found our prices competitive and that your order arrived on time.
We hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Janet,

Thank you so much for your positive feedback. We’re delighted to hear that you were pleased with our customer support, and I will be sure to pass this on to the team.  We truly appreciate your support and look forward to assisting you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good response to follow up questions I had about the product ordered also.

April 7, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Nick,

Thank you for your positive feedback. We’re delighted to hear that your order arrived quickly and that our team assisted you with your follow-up questions.  We pride ourselves on being available to answer questions about our products and on providing value after-sales customer support.  We hope to serve you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Supplied item not available elsewhere.

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Keith,

Thank you! We're pleased we could supply the item you were looking for and that it arrived quickly. We really appreciate your feedback!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Perfect transaction

March 30, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Deborah,

Thank you for your 5-Star rating. 🌿️💧️ We’re delighted to hear that you found this to be a 'perfect transaction', as this is exactly what we aim for.
We truly appreciate your support and hope to serve you again soon. 

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent product!

Thank you

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Veronica,

Thank you for your wonderful feedback. 🙏️ 
We’re delighted to hear that you were pleased with both the product and the service.
We truly appreciate your support and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great service

Great service

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Sue,

Thank you for your 5-Star feedback. ⭐️  
We’re thrilled to hear that you were pleased with our service and truly appreciate your support.  
We look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great online service and delivery

Great online service and delivery

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Guy,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with our online service and delivery. We truly appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Geoff,

Thank you for your lovely feedback.  We're delighted that you were happy with your order and there were no problems.  This is exactly what we aim for here at Easy Garden 🌿️💧️

We appreciate your support and look forward to serving you again in the future.

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent website

Excellent website with good service

April 6, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Peter,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with our website and the service you received.  We truly appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

After having a great experience…

After having a not so good experience on Amazon with brass fittings that didn't fit my garden hose, i thought I'd try Easy Garden. Following an initial question to them on whether the fittings would fit, I bought a number of brass fittings for our garden hose. Brilliant service from the company. Fittings fitted, look great too. The arrived quicker than expected. Very happy. Pity Royal Mail shoved them through the mail flap. Could have knocked.

April 9, 2026
Unprompted review
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mr Antonio Sosic,

Thank you for taking the time to share your experience. We’re delighted to hear that the fittings were exactly what you needed and that you were pleased with both the quality and our service. 

It’s great to know we could help you find the right solution after your previous experience. We’re also glad your order arrived quickly, though we’re sorry to hear about the delivery — we’ll pass this feedback along to help improve the overall experience.

We really appreciate your support and look forward to helping you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great service.

Great service.

April 3, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your feedback. We’re delighted to hear that you were pleased with our service.
We truly appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

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