easyhome Reviews 403

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, professionalism, and willingness to go above and beyond to assist with various needs and questions. The service is frequently highlighted as excellent, with many people appreciating the efficiency, speed, and overall positive user experience, making interactions pleasant and productive. However, some customers also noted issues with product quality, reporting receiving items that were wobbly, scratched, or broken, or not as expected. A few other people also felt that there was a lack of clear communication regarding product details and additional fees, leading to confusion and dissatisfaction.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the staff for being... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers express satisfaction with their... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report an easy and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Tiffany was great to deal. Super friendly and helpful with all our questions. Told her what we wanted she gave us a few options to choose from and a week later we had everything delivered. Delivery gu... See more

Company replied

Rated 5 out of 5 stars

The people from delivery to the order was unbelievable. The kindness and understanding from all the staff, and compassion, was mind blowing. I wanna give a huge huge kudos to Sue, Christine, as well a... See more

Company replied

Rated 5 out of 5 stars

I have been with Easy Home for many many years at least 15. Rented computer, couch, washer, dryers,oven and recently gaming electronics. I've always dealt with Sue. She goes above and beyond for... See more

Rated 5 out of 5 stars

Anik at the North bay location made the process so incredibly easy. Explained everything in great detail. Very excited for my new washer and dryer. Definitely recommend to anyone who is looking for a... See more

Company replied


Company details

  1. #4 of 10 best companies in Furniture Store

Written by the company

easyhome provides Canadians with affordable, flexible lease-to-own solutions for furniture, electronics, appliances, and more.


Contact info

  • City Centre Drive 33, L5B 2N5, Mississauga, Canada

  • easyhome.ca

4.6

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
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Rated 5 out of 5 stars

I’m a longtime customer with Easyhome…

I’m a longtime customer with Easyhome and the service is impeccable. The staff is extremely knowledgeable, kind and helpful. A shout out to the delivery team they are very professional and very helpful.

March 4, 2026
Unprompted review
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Reply from easyhome

Hi there, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team! We are glad to hear the delivery team was able to make everything smooth and provide you with the help you needed in a timely manner.

Rated 5 out of 5 stars

Rapide simple sans complications et a…

Rapide simple sans complications et a un prix vraiment abordables.

March 1, 2026
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Reply from easyhome

Bonjour, nous apprécions sincèrement vos commentaires positifs et sommes ravis d'avoir pu répondre à vos attentes. Merci d'avoir choisi easyhome !

Rated 5 out of 5 stars

I know luc for a long time he's…

I know luc for a long time he's fantastic

February 28, 2026
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Reply from easyhome

Hi Mara, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team! We like Luc a lot too!

Rated 5 out of 5 stars

For one thing

For one thing, they are very inviting all the time they take care of me making sure I’m looking after and get what I want and their service is great fast and easy

March 1, 2026
easyhome logo

Reply from easyhome

Hi Karen, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome! We look forward to supporting you as you borrow going forward.

Rated 5 out of 5 stars

Happy Customers of Easyhome

We appreciated the excellent customer service Shane provided. He went through everything in detail. We're happy we went with Easyhome.

February 28, 2026
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Reply from easyhome

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Professional

The staff were awesome. We laughed a lot. They were courteous, professional.

February 27, 2026
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Reply from easyhome

Hi Jodi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team! So glad we were able to make your leasing experience a pleasant one!

Rated 5 out of 5 stars

Awesome people to work with

Get service

February 28, 2026
easyhome logo

Reply from easyhome

Hi Evan, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team! We think you are pretty awesome too!

Rated 5 out of 5 stars

EasyHome on the east side of saint john…

EasyHome on the east side of saint john n.b are truly amazing.They always go above and beyond for their customers.Been with them for a long time now..

February 27, 2026
Unprompted review
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Reply from easyhome

Hi Leebeth, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars
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Reply from easyhome

Hi Marlene, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

The phone staff and delivery staff are…

The phone staff and delivery staff are extremely well versed keep up the great work

February 26, 2026
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Reply from easyhome

Hi Todd, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Friendly service

Friendly service, showed up when they said they would

February 25, 2026
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Reply from easyhome

Hi May, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

The person that I dealt with at easy…

The person that I dealt with at easy home such a good person kind explained everything bit by bit really good experience

February 25, 2026
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Reply from easyhome

Hi Paula, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Always a great time with this store

Always a great time with this store ! Never better always kind informative and a great deal been 11 years and counting .

February 25, 2026
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Reply from easyhome

Hi Nikki, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

they were very friendly to me made my…

they were very friendly to me made my day with the kindness i have been a costumer before but the two ladys there went above and beyond there job so thank you for this experience

February 19, 2026
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Reply from easyhome

Hi Tammie, thank you so much for your kind words. We’re delighted to have you back with us at easyhome and to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

I absolutely love chatting with Nikki

I absolutely love chatting with Nikki! She goes above and beyond the help me.
Also there is amazing staff there!!!

February 23, 2026
easyhome logo

Reply from easyhome

Hi Katie, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with Nikki and her team!!

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