easyProperty Reviews 809

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I sold my mums house and was very anxious about choosing an estate agent. I choose Easy Property and I was delighted with them Kelvin was brilliant very knowledgeable about the local area, the curre... See more

Rated 5 out of 5 stars

Selling a house during a pandemic/lockdown was a very daunting and we weren't sure how everything would pan out but having Ians advice and support eased our worries. His support doesn't stop after he'... See more

Rated 5 out of 5 stars

Fantastic customer service from Alan Shields. Straight to the point & no messing about. Every stage of the process was carried out promptly & professionally. We could contact any time, day or night no... See more

Rated 5 out of 5 stars

Ian wyn-Jones of Easy Property was highly recommended to us by our friends. On meeting Ian he was professional -polite and Nicely Suited & Booted.. He impressed us with his knowledge and Experi... See more

Company details

  1. Real Estate Agents

About easyProperty

Written by the company

From our beginning the easy brand has always been about helping people move from one place to another in the simplest, easiest way we can offer. easyProperty is exactly the same.

We make every move easy. Our agents are partners in your move. We’ll help you find out what’s best, and support you at every stage of your journey.

Cut the hassle and your fees. Selling your home can be a bumpy ride. But with 3 easy ways to pay, we make it smooth no matter where you live. All three fee options include everything you need to make your sale totally easy.

Find a local expert and sell your home. Easy as that.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

809 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very professional.

Very professional.
Love the layout of portfolio.
Hassle free

May 20, 2020
Unprompted review
easyProperty logo

Reply from easyProperty

Hi Paula

Thanks for the review - so lovely to hear your feedback regarding Fiona who runs easyProperty Selby.

She really is an asset to the brand and your words really reiterate this so thank you again :)

Best wishes

Lucy @ easyProperty Hub

Rated 1 out of 5 stars

Potential purchaser ignored

Sent email to Zoopla on Sunday requesting viewing on Tuesday at 10.30 of a property in Fairbourne.
By 9.15am Tuesday had not heard a word so phoned up Easyproperty. The email had been responded to and I would probably find it in the junk folder - it wasn't there. Agreed to change viewing to Wednesday at 10.30 as it was a bit late for Tuesday.
By 16.30 on Tuesday I had no confirmation of booking so sent an email to confirm Wednesday was on.
Reply came back 'The viewing has been accepted by the local agent'.
Turned up before 10.30am on Wednesday waited till 11.00 but agent did not show.
There has been no contact with anybody concerning the viewing to say sorry or to cancel it.
Properties in Fairbourne are extremely hard to sell and I feel so sorry that the vendors are being treated so badly.
It would probably have been of some interest if we could have looked round - might try again next year
Following the above on Friday it seems they have sent a reply to the wrong email using Tim Downing having stated they have sent a reply to Tomothy Dowding using email address supplied. I am still waiting for a sensible response - you have my correct email!

December 19, 2019
Unprompted review
easyProperty logo

Reply from easyProperty

Dear Mr Dowding - thank you for your review - we are in the middle of investigating this with the local Agent and will come back to you.
Kind Regards easyProperty Hub

Rated 5 out of 5 stars

Lucy and Ian at Easy Property put in…

Lucy and Ian at Easy Property put in 100% effort to help you get your sale. No need to fear an alternative selling format, as members of the team are always on hand to help, just like the traditional estate agent without the massive fees!

Thank you to the team for being there from start to finish! Will definitely use again 😊

December 6, 2019
Unprompted review
Rated 1 out of 5 stars

Acting as executor for a landlord who…

Acting as executor for a landlord who died - family member. Tenants leaving. Have been trying to get info from easyProperty on agreeing release of deposit for 3 weeks - 5 emails, 5 calls, 4 reassurances that messages have been passed on. NOT ONE SINGLE REPLY. The WORST.

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you EasyProperty

EasyProperty have been fantastic from start to finish. The online system is user friendly and easy to use. The staff are professional, knowledgable and nothing is ever too much trouble. Thank you to David and Phil at EasyProperty for all the help and support, and for making it a stress free process. I would definitely recommend using EasyProperty.

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

House sale

Easy property were brilliant. They had my house on the market for 2 weeks and my property sold for over my asking price. Dave the sales rep was fantastic. I was kept informed all the way through. I highly recommend easy property.

September 23, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent!!!!

I can only comment on our service from toni griffiths our agent in gloucester, but she has been an absolute godsend through our sale of two properties and purchase of another in wales. Very knowledgeable about all areas of buying and selling and always ready to help with the countless problems we faced with solicitors and mortgages etc. And WAY cheaper than a high street shop. Cannot recomend her enough.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Professional service!

The transaction with Easy Property was excellent! Friendly staffs and quick response,professional service throughout whole journey.
Highly recommend to sell or buy your home with Easy Property!

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

very easy to follow instructions

very easy to follow instructions. Changed appointments more than once no problem.Once we made the offer and got a reply it had only taken 3 days so very pleased. Carol James

September 18, 2019
Unprompted review
Rated 1 out of 5 stars

Don't touch them if you live in Warrington!!!!

So easyproperty, warrington representative who I can't name as they've reported me..is chosen to market our house. We pay £300 up front for photos /video and floor plan. When we were ready the agent and a photographer (who he bigged up told me he would professionally edit they'd be amazing) came to do hurried pictures. We left to go on holiday as we had arranged supervised viewings. The ad went live on Monday 15th July. Despite us not agreeing on the house price the agent said we were wrong it was definitely worth the price. We trusted him.
Anyway ad goes live pictures are really not very good and I'm being kind. No floor plan or dimensions description is poor.
I ask can he edit and get the floor plan on. He says no need to add dimensions the floor plan will sort that..ok
Floor plan doesn't go on for weeks I'm asking him daily. He's offered to change the photos..give us premium listing. He's going to sack his photographer..
Floor plan goes on. It's not our house! It's really shocking just so many errors I can't count. I tell him. He will sort it come back tomorrow to redo (he admitted he didn't have the software to do this the week before) but he never comes. He will sort premium listing by Monday to compensate. I suggest he lowers the house price and he blames me says it was my choice to do that price!
After I ask on fbook does anyone know a good estate agent he changes the ad and says he will call Saturday to see me and remeasure.
He tells us all about a couple who are selling with him. They want to see our house. Anyway I've spoken to this couple after sacking him. He told me they had no time to view and they were told another story. I really believe he was just hoping they will sell and buy ours.

And my neighbour is also using easyproperty on my recommendation 😳 His floorplan is completely wrong too!

I'm still awaiting my refund I was promised Saturday. Be warned. Ive called head office and im now taking it to the MD. We have wasted a month waiting on him actually marketing our house!
Our house is flat fronted...no fire place..etc. Anyone who knows our house will get it.

August 15, 2019
Unprompted review
easyProperty logo

Reply from easyProperty

On behalf of easyProperty I would like to express how sorry we were to know your concerns and frustrations however, on this occasion there were many factors which unfortunately inhibited the local agent from providing the excellent service he usually does. On reflection you were offered a full refund immediately, which of course took time to process. The local Agent went on to sell the neighbouring property within days of being marketed – In our opinion this reflects how out of character this particular event was and how as a team we will learn from it – thank you for taking the time to write your review.

Rated 5 out of 5 stars

Wow Ian Wyn - Jones S4C ❤️

Ian was amazing; the easy process is amazing; we knew Of Ian from a number of recommendations from friends and family and couldn’t believe if it was true and how easy it was; and is; We saw Ian also on S4C show AR WERTH and we decided to give Ian a chance - we will be instructing Ian to sell our home and we know it will be in excellent hands - selling your home with Ian is very easy and yet professional, we hated change from being and using the high street but Ian dose both at excellent costs and savings can’t believe our luck

July 17, 2019
Unprompted review
Rated 5 out of 5 stars

Ian Wyn - Jones - Mr EasyProperty 5 Star North Wales

When i called Ian I was within the first call caught by Ian’s energy drive and Professionalism; bought and sold many houses over the years and this to me was the easiest simplest professional way of selling my home; we asked Purplebricks and they had 2 weeks delay and there person was not local - Ian dropped all cake to value our home; sold us easy and sold him and we are glued and thankful to Ian for putting our home on the market - if you want a no nonsense professional credited amazing advert and pictures and a brochure that reads like a story then Ian is the man - as Ian said to us it easy and customers do come first with Ian wish I had known Ian many years ago he would have saved me a fortune; but to be honest we would had paid him more he is amazing and we are so happy with him so Diolch

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

THE BEST ESTATE AGENTS IN NORTH WALES - IAN WYN - JONES

IAN WYN - JONES = Well want to sell your home with no hassle Ian said? well that what Ian is doing, he has looked after me from day one, came to the house and explain what is easy, what he will do and his team, took pictures and did the brochure, house next door to me has been on the market for 2 years zero viewings, we have got two viewings already due to Ian quality brochure and nothing is to much for him, it the modern way but with IAN - Love IAN

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

Easy peasy

The staff at easy property have been very courteous and professional at all times during the process. The house sold for the value we needed after 8 months of patience thanks from the help of Phil at EP. Thanks also to Abby and Lisa and Emily who all made it possible to move also. I would recommend strongly using their services for selling your home.

July 7, 2019
Unprompted review
Rated 5 out of 5 stars

Easyproperty has been a breath of fresh…

Easyproperty has been a breath of fresh air. Very easy to use, efficient service & great value for money. Phillip Roberts has been a great help all the way through the process of selling our flat. He has done an excellent job of coordinating all aspects of the sale. Would highly recommend him &
the company.

June 28, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Great team, always been exceptionally helpful. Thanks to Philip, Abigail, Evie and Emily for their top quality customer service.

June 28, 2019
Unprompted review
Rated 5 out of 5 stars

We have several properties we have let…

We have several properties we have let with easyProperty in the past. We recently used their Tenant Find service and found the staff extremely kind and helpful in getting our advert live.
Obviously we are delighted the first person who viewed wanted the flat, especially in the current climate. We are currently referencing through NLA Tenant Referencing service.

June 24, 2019
Unprompted review
Rated 5 out of 5 stars

Easy property thank you.

Easy property sold my house quickly, during the sale Abbey was there at the end of a phone call, to answer anything l wanted to know regarding the sale negotiations.A huge thank you Abbey and the whole team Phil, Reese, Emily. Excellent service, Excellent price.

June 12, 2019
Unprompted review

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