Eberspacher Direct Reviews 190

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I rang Espar regarding my boat installation and requirements. They were extremely helpful and really went over the top to email me with everything that I needed to carry out a marine installation safe... See more

Rated 5 out of 5 stars

The help from the technical department was extremely helpful. They were patient and went the extra mile to ensure the right product was chosen and sent. They also gave invaluable tips about how to... See more

Company replied

Rated 5 out of 5 stars

Although expensive, the genuine glow pin and screen have finished the service I did, and my reward is a perfectly running Airflow D2 heater for the first time in years. We can now use our camper anyw... See more

Company replied

Rated 5 out of 5 stars

Excellent service, didn't know about them until I needed to workout why my diesel heater wasn't working. I ordered the service pack easily establishing the correct one. This was delivered within a... See more

Company replied

Company details

  1. Auto Machine Shop

Written by the company

Eberspacher Direct is a leading supplier of genuine Eberspacher products in the UK. By only supplying genuine and brand new Eberspacher systems and spare parts covered by Eberspacher UK’s warranty, you can count on the quality and performance that the Eberspacher brand is known for. With a direct link to Eberspacher, they are able to shorten the supply chain which means that saving can be passed on the customer. Their impressive UK warehouse stock levels offer the opportunity to effectively deliver what you want, when you want it. On site Eberspacher accredited engineers with over 30 years experience are available for heating installation, service and repair. Worldwide shipping available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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Rated 4 out of 5 stars

All very good but……

All very good except for lack of communication. I placed my order online on Saturday and the first message I got was from the carrier on Monday. I think some form of automated email to confirm the order would be a good idea. Otherwise a very good experience and I would buy again.

February 2, 2026
Eberspacher Direct logo

Reply from Eberspacher Direct

Thank you for alerting us to the fact you didn't get an order confirmation, as you should of got one, we have now fixed the error that was causing this.
Thank you again

Rated 5 out of 5 stars

I thought this part maybe obsolete or…

I thought this part maybe obsolete or difficult/expensive to locate,, these guys had it sold/sent and delivered in a matter of days , i will certainly use them again , many thanks for a painless purchase

January 5, 2026
Rated 5 out of 5 stars

Really impressed. Espar combihob mk2

Really impressed. Super solid service, support, a reliable turnaround and a brilliant product with superb features. Clear instructions, with superb initial results. High fives all round.

December 22, 2025
Rated 5 out of 5 stars

Excellent service

Ordered the wrong service unit so bought the correct after speaking to the contact number a correct one arrived 2dats later and the refund dealt with 3 days later Excellent service thank you

November 20, 2025

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