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Company details
Written by the company
Ebikekopen.com is een online webshop gespecialiseerd in fatbikes en e-bikes in Nederland en België. Wij bieden een ruim assortiment elektrische fietsen van merken zoals OUXI, QmWheel, Ape Ryder en 7GO tegen zeer scherpe prijzen. Dankzij ons grote aanbod behoren wij tot de voordeligste online aanbieders van fatbikes. Met meer dan 3500 tevreden klanten, een beoordeling van 4,8 sterren op Google en Trustpilot en snelle levering staan wij bekend om betrouwbare service en goede kwaliteit.
Contact info
Eerste Jacob van Campenstraat 6, 1072BE, Amsterdam, Netherlands
- +31 6 429 912 48
- Info@ebikekopen.nl
- ebikekopen.com
4.8
Excellent
82 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good bikes and a nice guy knows how to…
Good bikes and a nice guy knows how to present himself
April 25, 2026
Unprompted review
Love it
The bike is large and smooth to ride I absolutely love my e bike, the service is great I would recommend any to try 3 installment plan
March 27, 2026
Reply from Ebikekopen
Thanks so much for your review, Emily! We’re really glad to hear that you love your e-bike and that the ride feels smooth and comfortable. Great to know the service met your expectations as well. Enjoy the bike, and thanks for recommending the 3-installment option!
Abel – ebikekopen.nl
I am happy with the service
February 13, 2026
Unprompted review
Reply from Ebikekopen
Thank you for your review, Amelie! We’re glad to hear that you’re happy with our service. We appreciate your opinion
Super quick response and nice staff
2days after I ordered a bike, they brought it directly to my house front door, and it was completely ready for ride. Also, they covered some important parts with fluffy things not to make it damaged. When I asked them to bring a battery charger which was supposed to packed with bike, they brought it in that day!!!! Super nice.
December 22, 2025
Amazing service
Amazing service, great quality bikes, and excellent customer service. Definitely recommend. Fast and easy.
December 17, 2025
Unprompted review
Reply from Ebikekopen
Thank you for your great review! We really appreciate the recommendation and are glad you’re happy with the service and quality.
Kind regards,
Team ebikekopen.com
Finally a company that offers insurance!
Really nice company, they helped me pick out the right bike for me, by asking a few personal questions. In the end I decided to buy the x80 model. Through WhatsApp they’re quick with their responses and it feels like they are excited about the product they sell. Besides all this, I also found it very nice that they offer insurance on their fatbikes, which not many sellers do. Overall very nice people and really recommend!
October 23, 2025
Unprompted review
Reply from Ebikekopen
Thanks for your review, Zoe! Really nice to hear that we could help you find the right bike and that the contact through WhatsApp felt quick and easy. Great choice with the X80 as well!
Also good to hear that you like the fact that we offer insurance on our fatbikes. We try to give our customers a bit of extra peace of mind with that.
If you ever have a question or need help with anything, feel free to send us a message anytime.
Ebikekopen.com
FatBike QmWheel
Dilivery dude delivered in the rain, didnt complain about it, very profesional. Told me about my own prodcut that was delivered and patiently answered some questions i had and was willing to answer even more but i didn't even have more questions. That part of the experience made me feel asif they were equally excited about my purchase with me and didn't undermine me as a quick money bag. I guess i felt like i was treated as a person and that is rare but for me id say important. And even after the dilivery they were willing to answer more questions and advising me and how to proceed with my quiries. Always very profesional.
August 6, 2025
Unprompted review
Reply from Ebikekopen
Hi Ewan,
Thank you so much for your wonderful and detailed review! We’re really happy to hear that our delivery driver made such a positive impression — even in the rain. It’s great to know you felt treated as a valued customer and not just a number. That’s exactly the kind of experience we want to create for everyone.
We hope you enjoy many safe and fun rides with your Fatbike!
Kind regards,
Lisa
Team Ebikekopen
Reply from Ebikekopen
Dear H,
Thank you for your kind review! We’re so happy to hear that you’re pleased with both our service and your new e-bike. Enjoy your rides and have many safe and fun kilometers ahead!
Kind regards,
Lisa
Team Ebikekopen
really nice guy showing me the bike…
really nice guy showing me the bike that works really well. recommend
August 2, 2025
Unprompted review
Reply from Ebikekopen
Hi Yohan,
Thank you for your review! We’re happy to hear that you had a great experience and that the bike is working well for you. It’s great to know you’d recommend us — that means a lot! 🙏
Kind regards,
Linda
Team Ebikekopen
Perfect!
Great experience! I bought a fatbike several months ago. I am very satisfied with my purchase! Everything was perfect from the moment I contacted the customer service to get further information about the fatbike until the fatbike was delivered! The customer service is amazing and I have been fully supported whenever I contacted them since I bought my fatbike! They are quite efficient, very helpful and responsible! I would really recommend the company!
October 18, 2024
Unprompted review
Reply from Ebikekopen
Hi NR!
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a great experience from start to finish — from the first contact with our customer service to the delivery of your fatbike. 😊
It’s great to know that our team has been able to support you whenever needed and that you’re still happy with your purchase months later. Your recommendation truly means a lot to us!
Kind regards,
Linda
Team Ebikekopen
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