eBikePartsReviews 

68
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered a part several days ago. Emailed a couple times with NO response. Sent a message through Facebook NO response. Update - I finally got a response and just received the folding stem and I... See more

Company replied

Rated 5 out of 5 stars

This folding Stem is revolutionary, it completely transformed my Engwe engine pro with bmx handlebar mod into foldable again. Get this Folding stem if you swapped the giraffe neck for the bmx handleb... See more

Company replied

Rated 5 out of 5 stars

This is absolutly great shop, frendly and helpful stuff! Full recommendation and I will buy here again for sure! They have lots of nice upgrading parts for Mate X on great prices.

Company replied

Rated 5 out of 5 stars

Great communication and even helped me to find a special shipping solution for Malta. The quality of battery (52v) and charger is amazing much better than the original from Mate. I'm so happy to be ab... See more

Company replied

Company details

  1. Bicycle Store
  2. Battery Store
  3. Bicycle Repair Shop
  4. Bike Accessories Store
  5. Internet Shop

Written by the company

About Us At eBike Parts, we don’t just sell fat e-bike parts — we ride them! As passionate fatbike enthusiasts, we know firsthand what it takes to keep your ride performing at its best. That’s why we founded this company: to provide high-quality, reliable, and affordable parts specifically designed for fatbikes and fat e-bikes. Based in the Netherlands and servicing riders across the globe, we are committed to offering top-tier components at honest prices. Whether you're tackling rugged trails, sandy beaches, or snowy paths, we’ve got the parts to keep you rolling. We believe in quality, durability, and fair pricing—because we ride what we sell. Your e-bike, our parts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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No history of asking for reviews

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4.7

All reviews

(68)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank You for caring, after being paid

I bought an eBP Thumb Throttle but unfortunately, it got lost in the mail somewhere and when they found out, they immediately sent me an other one and a special gift for the bike, which was a fantastic touch. It got here within the week and it works perfectly. Very Impressed with eBike parts. Thank You.

October 24, 2023
Unprompted review
eBikeParts logo

Reply from eBikeParts

Thank you for your patience, enjoy and drive safe.

Rated 5 out of 5 stars

Tuning mate x 750w

E bike parts helped to upgrade the comfort, performance, safety and looks of my mate x 750w fat tire ebike. The service is excellent and they are trust worthy. They are looking out for their customers and not just selling what ever to make a profit. I highly recommend them for your battery 🔋, parts, service and advice.

October 6, 2023
Unprompted review
eBikeParts logo

Reply from eBikeParts

Thank you Bente, happy customers, safe customers, nice riding is what we want. Looking forward to your next visit.

Rated 5 out of 5 stars

Excellent service guys

Excellent service guys. I am so happy with the products I received. it won't be the last time I order from you 🙏🏽
Thanks again guys 😄

September 19, 2023
Unprompted review
eBikeParts logo

Reply from eBikeParts

You are most welcome. Looking forward to it.

Rated 5 out of 5 stars

Super good service and really good…

Super good service and really good products. I would definitely recommend ebikeparts and i would 100% shop there again. Thanks again Ebikeparts 🙏🏽

September 25, 2023
Unprompted review
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Reply from eBikeParts

Thank you for your kind words and great to see you are happy with the products.

Rated 5 out of 5 stars

This folding Stem is revolutionary

This folding Stem is revolutionary, it completely transformed my Engwe engine pro with bmx handlebar mod into foldable again. Get this Folding stem if you swapped the giraffe neck for the bmx handlebar. It’s the X-Tems X1 Folding Stem from Ebikeparts. I swapped the Stock tyres for Vee tyre Speedster Skinwall also from Ebikeparts. Cool Stuff.
Delivery was swift

August 3, 2023
Unprompted review
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Reply from eBikeParts

We fully agree Ken, the X-tems folding is not only giving you the option to fold your (BMX) handlebar but make your complete front setup more sturdy and you are in much better control of your driving & handling.

Rated 5 out of 5 stars

Top Dogs

Best eu ebike shop out there

June 7, 2023
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Reply from eBikeParts

Thank you, we will do everything to keep it like that.

Rated 5 out of 5 stars

Excellent job

The tires are great and the shipment was on time as promised

June 14, 2023
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Reply from eBikeParts

Great to hear all went fine and that the courier-service did their speedy delivery part. Drive safe.

Rated 5 out of 5 stars

eBikeParts Quality and Fast Shipping!

eBikeParts has the best forks for a very resonable price! They also sell handlebars, helmets, etc. The quality-price ratio is really the best. Also I would like to say that they have the fastest shipping and handling i have ever experienced. 5 stars all the way!

April 16, 2023
eBikeParts logo

Reply from eBikeParts

Thank you very much. Finding the balance between a Good product for a Honest price is our daily goal.

Rated 5 out of 5 stars

Finally, an honest online store.

Go the extra mile to keep their customers happy. Would highly recommend and will definitely be using again.

June 1, 2023
eBikeParts logo

Reply from eBikeParts

We are happy you contacted us, so we could help you with your challenge. We are always available to support you with any question. We strive to answer asap, but sometimes a lot of people ask our attention all at once at the same time. So we will then answer, help and advise you all one by one. Safe travels and show the result after you upgraded your fork.

Rated 5 out of 5 stars

What an upgrade!

Sun’s out, guns out!

Man, I really love my bike again after upgrading to the 52v 20a Tesla cell battery (caseless) and a really solid charger along with it.

My old battery (14,5ah from Mate) decided to give up fully. Augusto was really helpful, kind and ready to help wherever possible.

I’m glad I can ride my bike again. The range is pretty good, i did 35km with only 17/20% and the cells aren’t even fully balanced yet. It also packs a punch when accelerating. I use it in combination with my EggRider and it works flawlessly.

Super stoked, thank you Augusto!

May 12, 2023
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Reply from eBikeParts

Thanks Bas, we are so used to the Big Battery, that we sometimes forget how much the difference is compared to the original. Ride ON !

Rated 5 out of 5 stars

Seemless purchase

June 7, 2023
eBikeParts logo

Reply from eBikeParts

Thank you very much for that compliment. We are working every week on the website updating it & with improvements, to make all work as smooth as possible. Enjoy your new products.

Rated 5 out of 5 stars

Good shop!

Good shop, good quality and nice people, easy to contact with them, and maybe there is not much things on stock, but they sell most things which are difficult to find anywhere in EU, so instead of buying something and waiting for a while, you can order from this shop and receive it in couple of days.

January 17, 2023
Unprompted review
eBikeParts logo

Reply from eBikeParts

Thank you for the nice words. All we list we have in principle on stock in our warehouse and are therefore able to deliver quick.

Rated 5 out of 5 stars

I had an issue with my charger cable

I had an issue with my charger cable. They sorted me out very quickly and for a super deal! Highly recommended

November 1, 2022
Unprompted review
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Reply from eBikeParts

Andy, great to hear all worked out and nice to see you received all super-quick. Happy & safe charging.

Rated 5 out of 5 stars

Always quick replies and great support.

Always quick replies and great support.
Latest was a battery charging issue where the charger-battery interaction does not handle the end of charging "shut-down" of the charger when charging via the Datex2 multi battery connector (Dx3C). How to handle it was sorted. Charge via the RCA ports occasionally to allow proper battery balancing.

November 13, 2022
Unprompted review
eBikeParts logo

Reply from eBikeParts

Thank you for your help too, together we managed to improve the charge-cycles and now you are assured again you safely enlarge the lifetime of your batteries.

Rated 5 out of 5 stars

Looking for a charger for my Super73 I…

Looking for a charger for my Super73 I arrived on the eBikeParts site.
I found a great charger with all the settings you could dream of!
The contact by email is going very well, fast, efficient.
Delivery by DHL without any problem.
A consumer experience that I would like to find everywhere.
Thank you Alexandra.

September 12, 2022
Unprompted review
eBikeParts logo

Reply from eBikeParts

Michel, Super to hear all is working ok. Our Pro Charger works on almost all 48V AND 52V Lithium-Ion batteries ands with our adaptor-cables they connect to almost every charging port. Safe charging.

Rated 5 out of 5 stars

Great customer service I needed a…

Great customer service I needed a sparepart which came defect for my battery charger. I got send new part very quickly

May 3, 2022
Unprompted review
eBikeParts logo

Reply from eBikeParts

Dear Cyril, we are happy you are using your charger already a long time, now even with the new adaptor, many more years to come.

Rated 5 out of 5 stars

Good products with good service

Easy ordering and good communication when there was a shipping problem. Everything solved quickly and the batteries area good.

April 12, 2022
Unprompted review
eBikeParts logo

Reply from eBikeParts

Merci Klause, we will always try to keep you always informed about the shipment and goods, so you know when to expect them at your doorstep. Happy driving.

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