EbikeScooterShop Reviews 

36
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I ordered an e-bike charger on Sunday the 29th of March and I specifically selected next day delivery which cost me an extra 5 pound and I was happy to pay it is currently Monday the 6th of April and... See more

Rated 2 out of 5 stars

The delivery was at parcel force for 7 days without any updates They blatantly lied to me Ive sent you several emails that were ignored and i called your helpline to be told to contact you by... See more

Company replied

Rated 5 out of 5 stars

Bought the ienyrid m4 pro S+ from this website and came on time, well packaged, fully tracked delivery, no problem what so ever. There is alot of scamming websites out there so I bought from here base... See more

Rated 1 out of 5 stars

I have a number of issues: The advert for the bike was inaccurate and misleading. It stated that the bike was suitable for people up to 6'2" in height. I am just under 6'2" but I could not turn th... See more

Company details

  1. Bicycle Store

Written by the company

Electric bike and Electric scooter retailers based in Birmingham. We stock a huge variety of electric bikes including: mini ebikes (14-inch), step through ebikes, fat tyre ebikes, cargo ebikes and much more; all available to test ride at our store. We offer free & fast delivery to all over the UK and a generous 30-day returns policy.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

36 reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(36)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and Easy

Good communication from start to finish. I took up the free delivery option. Took about 7 days to arrive as I ordered it on a Thursday. Ienyrid M4 Pro S+ arrived safely in a well packed strong cardboard box. A liitle bit of assembly needed, but it's easy done. No problem.

May 28, 2023
Rated 5 out of 5 stars

No issues with my purchase, was exactly as advertised. I bought the escooter based on other peoples reviews as there seems to be alot of scamming websites with poor reviews. I would recommend 100%

Bought the ienyrid m4 pro S+ from this website and came on time, well packaged, fully tracked delivery, no problem what so ever. There is alot of scamming websites out there so I bought from here based on what other revoews had said so I figured I would help others do the same. Thoroughly recommend!

April 27, 2023
Rated 5 out of 5 stars

Fast delivery

Fast delivery
I love the bike,it's my 3rd ebike and the one I wanted from the start I work in the middle of nowhere and is 18miles there's 18miles back,so far all good,the ride position is perfect,very chilled position.the bike is nice a strong and is a head turner,I take the charger with me to work for top ups,the first few bars go down quick on the battery but on 1 or2 bars it has just kept going, speed,I'm no speed demon but even I hit41mph just having a blast. It usual use pas 1 or2 is plenty and will make a massive difference on battery like,the only thing is the lack of a rear mus guard which is the only problem apart from that if you have looked at this bike and smile that smile will get 100bigger when yu get going on this,😃👍

March 15, 2023
Rated 3 out of 5 stars

Placed order and was supposed to come…

Placed order and was supposed to come in 3 days still hasn’t came

August 15, 2022
Unprompted review
EbikeScooterShop logo

Reply from EbikeScooterShop

Hi, I'm sorry to hear that you hadn't received your order on time; did you eventually receive your order as I am unable to identify your order details?

We normally dispatch our orders on the same day on orders placed before 3 pm with our next day deliver service. We do our best to reply to emails within 24 hours and our lines are open Mon-Fri 10:00-17:00.

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