While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
ebikesz - Experience the most affordable and eco-friendly electric transportation, designed for your convenience and a greener future.
10th Floor, 36B West Sea Pearl, Nanshan District, Shenzhen City, Guangdong Province,, 518000, Shenzhen, China
"The bike arrived with some frame damage and chipped paint. However, after communicating with the seller, they responded promptly and amicably resolved the issue. Despite the initial problem, the overall experience has been positive due to their excellent customer service."""
Reply from ebikesz.com
Dear Customer,
Thank you for your feedback and for choosing our product. We're delighted to hear that you're satisfied with the quality of our product.
We understand that the shipping time did not meet your expectations and we sincerely apologize for any inconvenience this may have caused. We continuously work with our shipping partners to improve our delivery times and we appreciate your patience in this matter.
Your feedback is invaluable in helping us improve. Thank you again for your review and for being a valued customer.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
