ebiketuner.com Reviews 51

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Power box for Yamaha PW-S2 fitted easily, was able to remove housing on Haibike Alltrack 6 without removing crank, and can't go wrong fitting as the 4 plugs are all different so only connect the right... See more

Rated 1 out of 5 stars

Do not buy these products What they don’t bother to tell you is that the tuners will destroy your smart system irrevocably. You’ll waste hours and days trying to fix the damage it did, void your... See more

Company replied

Rated 1 out of 5 stars

I’m on my second box now and still getting Error code W292 Not impressed with the product at all waste of £200 won’t be buying from them again !!!

Company replied

Rated 3 out of 5 stars

The team was very responsive to support and help me operate the chip, yet it looks like the chip will not operate on my 3.0 vado engine. Pretty disappointed as I initially checked the pear tune was... See more

Company details

  1. Bicycle Store

Written by the company

We’re a independent, UK-based business specialising in premium eBike tuning kits for Bosch, Shimano, Giant, Yamaha & Specialized systems. Trusted by over 11,000 riders worldwide, we offer fast, tracked global shipping, expert support, and hassle-free 30-day returns. Whether you’re looking to ride faster, climb smoother, or unlock your bike’s full potential — we’ve got the right kit for you.


Contact info

2.9

Average

TrustScore 3 out of 5

51 reviews

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Rated 5 out of 5 stars

I keep coming back for more.

This is the third tuning chip from E-bike tuning. I went for the Speedbox 3 for Bosch. Easy to fit and works a treat. Quick delivery with no dramas. Well pleased. One more bike to go so better save up.

February 20, 2023
Rated 3 out of 5 stars

supported but no outcome

The team was very responsive to support and help me operate the chip, yet it looks like the chip will not operate on my 3.0 vado engine.
Pretty disappointed as I initially checked the pear tune was the correct model but it doesn't work unfortunately. I will now wait for the future chip release

February 12, 2023
Rated 4 out of 5 stars

Perseverance wins

I initially had a problem installing your equipment but, through substantial perseverance, Dianne was able to assist greatly to enable me to make a successful installation.

January 12, 2023
Rated 2 out of 5 stars

The product was fine however was not…

The product was fine however was not made aware of the import duties and taxes that I would incur when ordering and having delivered to Canada. This would have changed my purchase decision as it added $85 for total delivery fees! That is almost half the cost of the product... Ouch!

Also the product would not work with my Bike. The ebiketuner support was not able to resolve this however when contacting the product manufacture they had the solution back to me the same day.

January 24, 2023
Rated 5 out of 5 stars

Bought Speedbox for my Trek Rail 5

Bought Speedbox for my Trek Rail 5. The bike had already sparked excitement in me without your product. Your product is a game changer. I haven't been this excited about a bike since I was a kid. Amazing, amazing product. At a great price too. Cant wait for my brother to get one.

January 29, 2023
Rated 5 out of 5 stars

Works wonderfully

Delivered very quickly. Really easy to install. Worked first time. the E-bike ran out of gears before the motor ran out of power assistance. Mega.

February 6, 2023
Rated 5 out of 5 stars

Quick responses and delivery

I had occasion to purchase two VOLspeed 4 for my 2 Giant bikes. One was brand new and the chip, fitted easily and worked straight away without any problems.
Sadly the second bike which was a bit older and had a motor that had been serviced recently did not respond to the VOLspeed chip. It looks as if this may be a Giant software update problem.
ebiketuner said no problem, send it back and I paid for the upgrade to the Speedbox 3.0, so hopefully that will work.
Great customer service even though the chip did not seem compatible, this seller was willing to help and responded quickly to emails.

January 20, 2023

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