Easy to read documents and bullet points. A detailed description of the topic, and understanding of information. You can take as many times to read and do your exams, until you are completely sa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being explained that you don't have to leave a review to proceed on each course and many emails asking me to change my review to something more positive... What a fantastic app, it has been... See more
Company replied
I'm not the most technically minded, I've been a care worker for over 10 years and I use to dread the online training, but I have to say I only started my training yesterday with ecert online and I ha... See more
Company replied
We were gutted when you stopped doing paper based training. However, your support has been amazing and all the staff adapted well to this change. We love it, it’s easy to fit it in where we have a... See more
Company replied
Company details
- Occupational Safety and Health
- Career and Education Provider
- Emergency Training
- Mental Health Service
- Training Centre
Written by the company
At eCert Training, we specialise in providing high-quality, CPD-accredited courses tailored for the healthcare sector. With a focus on compliance, skill-building, and career advancement, we offer a range of certifications designed to meet the latest industry standards. Our courses are crafted by industry experts and delivered through a user-friendly learning management system (LMS), making it easy for learners to study at their own pace, track progress, and achieve their goals. eCert Training is committed to helping individuals and organisations maintain compliance, improve safety standards, and foster a culture of excellence in healthcare. What sets us apart: Flexible Learning: Access courses anytime, anywhere, with on-demand support. Accredited Certifications: Recognised by CPD and built to meet UK standards. Expert Content: Developed and regularly updated by healthcare professionals. Customer-Centric Support: Our responsive support team is dedicated to assisting learners every step of the way. Choose eCert Training for reliable, comprehensive healthcare certification that you can trust to build your skills and advance your career.
Contact info
36 Scotts Road, Bromley, England, BR1 3QD, Bromley, United Kingdom
- 020 3817 0891
- info@ecerttraining.co.uk
- ecerttraining.co.uk
4.6
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I loved the videos
I loved the videos. And the manuals were easy to ready, AND understood.
November 5, 2025
Reply from ecert Training
Hello Sophia,
Thank you for the amazing rating! 🌟
We're really glad you loved the video training and found value in the training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Oluwaseyi,
We’re so pleased to hear that you have found the training explanatory. It’s our goal to make training simple, accessible, and impactful, and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Mrs Huckle,
We’re so pleased that everything went smoothly for you with easy-to-follow training. It’s our goal to make training simple, accessible, and impactful, and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Moses,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a great experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Perfect modules
October 17, 2025
Reply from ecert Training
Hi Pulceria,
Thank you for your kind feedback. We are glad to hear that you found the modules perfect and beneficial. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.
Take care,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Mr Eulalio,
We really appreciate your positive feedback. It is great to know that you found the training informative and applicable to your job. Helping learners gain knowledge they can use in practice is always our goal.
Warm wishes,
Sarim Rafi
The ecert Training Team
THE IMPACT OF THE TRAININGWhat I want people to know is the positive impact the company had on me, what they do well is the best way the training was provided to meet and prepare me for the task ahea
THE IMPACT ON ME
This training has had positive impact on me when n my career and has given quite a lot experience to prepare for all the challenges that might come along in my career.
October 15, 2025
Reply from ecert Training
Hi Ereola,
We truly appreciate your thoughtful feedback and are delighted to know that the training had such a positive impact on your career. It is always rewarding to hear that our courses help learners feel confident and well-prepared for future challenges.
Thank you for choosing ecert Training and for sharing your experience. We wish you continued success in your career journey.
Warm wishes,
Sarim Rafi
The ecert Training Team
Smooth, clear, and concise videos
The videos were so clear and audible, with brilliant images to illustrate what’s being talked about. I also like the fact that subtitle was provided
October 18, 2025
Reply from ecert Training
Hi Dickson,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a brilliant experience with clear and audible videos on ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Excellent. All the courses are delivered in a…
All the courses are delivered in a great way, they are easy, simple and straightforward to access which makes learning easier
October 9, 2025
Reply from ecert Training
Hi Mandy,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver an easy and simple learning experience that worked well for you. We’re here whenever you need us, and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Jass,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found value in the training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Nice and clear easy webside
October 9, 2025
Reply from ecert Training
Hi Rob,
It’s fantastic to know you had such a great experience! 😊
We’re so pleased that everything went smoothly for you with the clear website. It’s our goal to make training simple, accessible, and impactful, and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Good training site
Good training site, but not keen on the new videos, I like to read the information as seems to sink in better
March 10, 2025
Reply from ecert Training
Hi Gail,
Thank you for your positive feedback and for sharing your thoughts about the new videos.
Your preference for reading material is completely understandable. We want learning to suit everyone’s style. Please note that the reading content is also available in the Study Course section on the top right-hand side of each module. Our team continues to review the balance between video and written content to ensure both options remain accessible and effective.
Your input helps us improve, and we truly appreciate it.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi,
We really appreciate your review and support! It’s great to know you had a positive experience with easy-to-understand training. If there's any feedback you'd like to share to help us improve further, please don’t hesitate to get in touch.
Warm regards,
Sarim Rafi
The ecert Training Team
The training was easy to log on to an…
The training was easy to log on to an easy to read I enjoyed doing the training an didn’t take to long to do
October 6, 2025
Reply from ecert Training
Hello Mrs Amis,
We're absolutely thrilled to hear you enjoyed doing the training! 🌟
It’s always rewarding to know our platform is making a real difference. Thanks for taking the time to leave such positive feedback. We truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Yasmeen,
Thank you for sharing your experience with us. Your suggestion regarding having questions read aloud is very helpful, especially for learners with dyslexia.
Our team is actively working on accessibility improvements, including audio support to make training more inclusive for all learners.
We will share an update with you as soon as this option is available. In the meantime, please do not hesitate to get in touch if you need anything else. We are happy to help.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Mr Shibu,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a very informative learning experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Some what
Very helpful. I’m very dyslexic so I really struggled with all the pages and the reading I feel as though I read it all but didn’t understand much of it.. I’d rather go by watching a video. If this is anything you can do please let me know.
September 25, 2025
Reply from ecert Training
Hi Gemma,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a video-based learning experience that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
Very informative….So easy to understand as the trainer…
So easy to understand as the trainer gave very helpful explanations to each course
September 22, 2025
Reply from ecert Training
Hello Ms. Diane,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found the training helpful. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
I enjoyed learning with ecert makes it…
I enjoyed learning with ecert makes it easier and understanding and it helps me grow more.
September 29, 2025
Reply from ecert Training
Hi Olapeju,
It’s fantastic to know you had such a great experience! 😊
We’re so pleased that everything went smoothly for you with easy-to-understand training. It’s our goal to make training simple, accessible, and impactful, and help our learners grow. Feedback like yours is the one which keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Well arranged course content.
September 25, 2025
Reply from ecert Training
Hello Anthony,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know our platform is making a real difference with well-arranged content. Thanks for taking the time to leave such positive feedback — we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
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