Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... See more
Company replied
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Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... See more
Company replied
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... See more
Company replied
Ordered 5 items and only received 4. Zero communication from the store. No confirmation of order when you buy something, no dispatch notification, and most importantly no reply when I tried to messag... See more
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... See more
Company replied
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Unit 6 Harris Street, m8 8eg, Manchester, United Kingdom
Hasn’t replied to negative reviews
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I bought 10 black jack vape bottles on 3 november and I can't get the tops off 5 bottles no matter how I try
Sent me the wrong vape I order. Customer service is terrible and would not recommend
Very good customer service
Fantastic value for money
Very quick delivery service will definitely be using again
Ordered 2 vapes. Got a email to say one colour was out of stock so offered a replacement colour which I accepted straight away. They sent one out and have been waiting weeks for the second one. No one reply to any emails
Item not in stock have emailed 7 times no reply rang the contct number was told to go to the so called live chat sent the question four days ago still waiting for them to reply and still no refund I am reporting them to trading standards and the fraud department don't buy anything from this store
I've been using this site for over a year now. Fantastic prices and really fast delivery.
I've had one issue in the last 12 months where an item was missing and it was resolved with a quick email to them.
I've used various different sites and stores and thes guys are by far my favourite.
Ordered 5 items and only received 4.
Zero communication from the store. No confirmation of order when you buy something, no dispatch notification, and most importantly no reply when I tried to message about the missing item. Best to avoid this store. Plenty of other vape stores out there that are more reliable
I’ve emailed them and tried the phone number I’ve placed a order on the 18/12/23 still not received my package £36 down the drain I’ve never had a issue before I will be contacting the bank and find a new place to get my e cig needs 😡
Customer serviced not good at all- try to ring their mobile number and “theyre not taking calls” try to email them and havent recieved an email back in 2 days, also not had a confirmation email so cant even track my order- Also ordered 9 bottles of nicotine and recieved 2 bottles- If no one contacts me back in the next 24 hours i will be getting a refund from the bank
Very quick delivery, good prices, thanks 👍🏻
Unsure about Super as only payment option.
Poor comms poor service one customer less for you to serve
Fantastic value for money
Easy to use website
Fast delivery
Delivered to me the next day, was exactly what I wanted and super affordable too!
Very good product verh fast delivery very happy thankyou
Good prices, legit products and speedy delivery - great service all round

Reply from MCR Vapes Limited
Great timing and kept me up to date with tracking. Excellent

Reply from MCR Vapes Limited
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