Eclipsecarsales Reviews 214

Amazing service amazing staff couldn’t do enough for me! I would 100% use eclipse again 5*

Excellent service from start to finish. A pleasure to do business with

I had a pleasant experience exchanging my car. Mark was great and the paperwork was really fast. I definitely recommend the company.

Positive experience purchasing my Tesla. No hard sale and a very relaxed experience. Good communication by Ryan throughout

Great service and very professional

Friendly informative and very helpful staff, nothing seemed to be too much trouble

Eclipse specialise in sourcing prestige and performance cars. We saw the car we were looking for being advertised on Autotrader, and we were delighted to find such an excellent example. It was a pleasure to be looked after so well by Paul Sawyer, who went out of his way to accommodate our requirements. Eclipse clearly understands the market segment they specialise in and adopts a no-pressure professional approach which we found refreshingly reassuring. Although this is the first time we have dealt with Eclipse, it won't be our last. Highly recommended.

Fast efficient service good trade in price would recommend

Absolutely no pressure during the whole buying experience and the couple of items which I asked to be sorted out were resolved with no issues. Car fully valeted and ready for collection on schedule.

I recently bought a 2011 Mitsubishi Outlander from Eclipse Car Sales Ltd, and I couldn’t be happier with the experience. From start to finish, Mark was incredibly helpful, honest, and easy to deal with.

He answered all my questions, gave me plenty of time to look over the car, and never made me feel rushed or pressured. The Outlander was exactly as described — clean, well-maintained, and has been running great since I drove it off the lot.

The whole process was smooth and professional, and it’s clear that Mark and the team genuinely care about their customers.

I’d highly recommend Eclipse Car Sales Ltd to anyone looking for a reliable used car and top-notch service. Thanks again, Mark!

No hard sale, Ryan let the car sale itself and the process was qui k and relaxed, an enjoyable experience.

Smooth process on purchasing a car from Paul.
Unfortunately the car had mechanical issues from driving off the forecourt. Which understandingly was disheartening. Paul was quick to accommodate the situation.
The car was booked in to be looked at and fixed.
Ryan the man in charge of garage/workshop arrangements was rude, unprofessional and has no empathy.
Unfortunately the car is still not 100% sound and waiting to return to workshop.
During this process I put in a complaint, but had a response that ‘’we are not under any obligation to take the car back in and as it would cost us a lot of money to get it back through the system re advertised and resold etc which we would then need to pass that on to you and then you are paying lots of money’’.

I purchased a BMW X3, 2018 from Eclipse Car Sales Ltd.
Paul Sawyer was very helpful and understanding of my catastrophic purchase. From start to finish very efficient, knowledgeable and professional.
I had a quick home delivery by Sarah. The car was in excellent condition when it arrived like it just came out or their showroom. Great.
A great team and yes, I would purchase from them again. A genuine car dealer I would recommend to others.

Eclipse were so helpful, friendly and gave me good advice on buying my car.
They were not pushy at all.
My car is great, thank you Paul!
I shall definitely go there again when I want to buy another one.

The car seems great and the deal was transacted very efficiently, smoothly, and quickly. Mark, at Eclipse was great to deal with and so, at the end of the day, it couldn't have been better.

Good communication from start to finish. Excellent value for money compared to other dealers. Delivered to Swansea for a good price. The car was exactly as expected. We would do a deal with this company again with confidence.

Good Experience with Eclipse

The process was easy and they were friendly and helpful. The fixes on the vehicle that needed to be done were covered. I'm happy with the way things went.

I was impressed with the cleanliness of the dealership and the presentation of the vehicles, they were all immaculate. I dealt with Paul all the way through my purchase and he was very helpful and Professional and explained everything in detail, including the purchase of the extended warranty, which seems well worth the extra money.

Part exchanged a vehicle with this mob in October 2024. I have now had no less that TWO speeding summons from the court for a car I don't own anymore let alone have been possibly driving. Sales team very casual - got the impression money was all they cared about. Not worth the hassle. Asked them to rectofy the problem after the first court summons was incorrectly sent to me - was promised they would sort it out. Obviously not.

"Thank you for making my car buying experience so smooth and enjoyable! The quality of the vehicle exceeded my expectations, and I truly appreciate the straightforward process you provided. Your professionalism and dedication to customer satisfaction really shine through. I’m thrilled with my new car!"