The window units that were replaced were great and the fitters were fast and cleared up after them. The sales person who called initially sold me a package, clean the upvc frames and refurbish windo... See more
Company replied
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Review summary
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We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great. The only problem we're having is with the sales team that know my fat... See more
Company replied
First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... See more
Company replied
The workmen who did both jobs on our windows were brilliant. They were very polite and made sure we were happy with the work carried out, also they cleaned up afterwards and explained all the work car... See more
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Company details
Written by the company
Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 66 Paul Street, London EC2A 4NA. Freephone number: 0800 802 1250.
Contact info
United Kingdom
- 0800 802 1250
- ecohaus.solutions
3.7
Average
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great service
Great service, the window refurbishment was done quickly and we have no complaints. So nice to have clear windows again.
March 2, 2026
Unprompted review
Reply from Eco Haus Solutions
Thank you Heather, we're glad it made such a noticeable difference.
All the best,
Eco Haus
www.EcoHaus.Solutions
Unimpressed.
I received a call from Eco Haus Solutions about potential “funding” for replacement windows. As this sounded interesting, I decided to phone the company myself to ask a few basic questions before considering anything further.
I asked who administers the funding scheme they mentioned. I was told it was “private funding”, which seemed unclear, so I politely asked who actually runs or oversees the scheme.
At that point, the person I was speaking to abruptly hung up the phone.
I found this quite surprising and unprofessional, as I was simply asking reasonable questions to understand the offer. Any genuine funding or grant scheme should be easy for a company to explain.
Based on my experience, I would recommend that anyone contacted about “funding” asks detailed questions and makes sure they fully understand what is being offered before agreeing to anything.
March 9, 2026
Unprompted review
Reply from Eco Haus Solutions
Dear writer, we are sorry this is disappointing to read and just doesn't sound correct, but we still can't identify you or from anything said here, so we have sent you another email asking for more information. If you could please reply with the time, date, any names, and also very importantly the phone number that called you, that will enable us to investigate.
Regards,
Eco Haus
www.EcoHaus.Solutions
Reply from Eco Haus Solutions
Dear Jennifer, thanks for your feedback on your order, our fitters are getting great customer reviews and Wayne will no doubt be very happy to know what you've said, thank you.
All the best,
Eco Haus
www.EcoHaus.Solutions
The way everything fell into place so…
The way everything fell into place so quickly and efficiently. The finish of the windows and door lokks good. I would recommend thos company to anyone who requires a good finish on their purchase. Thank you once again for a brilliant job.
February 10, 2026
Reply from Eco Haus Solutions
Dear Mrs Twells, it is great to read how things went smoothly for you and that you're pleased with the finish of your new windows and composite door. We're very happy to be of service whenever you need us.
All the best,
Eco Haus
www.EcoHaus.Solutions
Excellent job
The fitters arrived on time, very polite and just got on with the job. Had new replacement windows, new french door and new front door. One of the replacement windows had a scratch in it, they ordered a new one and was fitted the following week.
February 25, 2026
Reply from Eco Haus Solutions
Thank you Janet for taking the time to give your feedback, our fitter Steve and the installation team will be happy you're pleased with their work and you also got your replacement unit sorted quickly.
All the best,
Eco Haus
www.EcoHaus.Solutions
Great fitter on his own but got it…
Great fitter on his own but got it sorted fab all around
March 4, 2026
Reply from Eco Haus Solutions
Dear Mary, thank you for your review, it's great our fitter Dave impressed you and that things were completed to your satisfaction. If we can be of service again just give us a call.
All the best,
Eco Haus
www.EcoHaus.Solutions
Very friendly and efficient at a reasonable price
The femqle salesperson was very chqtty and not pushy. The surveyor was efficient and friendly. The technical surveyor was much the same and the fitter was very professional and very quick. all the faulty windows and the gutter downpipe were replaced in good order and quickly. I cannot fault any of them.
February 25, 2026
Reply from Eco Haus Solutions
Thank you Edward for your review, it's great it went well right from sales to survey to installation, and glad that the work Richard and the fitting team did was professional and efficient.
All the best,
Eco Haus
www.EcoHaus.Solutions
Work carried out at a high standard
Work carried out at a high standard. The window fitter was very professional, friendly and tidy. Very satisfied.
March 5, 2026
Reply from Eco Haus Solutions
We're happy to read your feedback Kenneth, and know that Richard and the team installed to the high standard we expect and you're pleased with the results, thank you.
All the best,
Eco Haus
www.EcoHaus.Solutions
New door frame made oversize resulting…
New door frame made oversize resulting in a weeks installation delay.
February 19, 2026
Reply from Eco Haus Solutions
Dear Malcolm, thanks for taking the time to write, we appreciate things didn't go as smoothly to begin with and we're happy to see your rating. If we can help with anything just give us a call.
All the best,
Eco Haus
www.EcoHaus.Solutions
Upstairs window replacement
Explained process and proposals beforehand and team then executed the work to a high standard including renewing window seals and explaining process .
Everything tidied and cleared away afterwards hence 5 stars . Would definitely recommend .
February 17, 2026
Unprompted review
Reply from Eco Haus Solutions
Thanks for sharing your thoughts and we really appreciate your recommendation.
All the best,
Eco Haus
www.EcoHaus.Solutions
Weatherproofing the house.
The workmen were efficient and tidy.They were very tidy and polite.
March 2, 2026
Reply from Eco Haus Solutions
Great to read your feedback Les, Richard and the fitting team will be happy to know, thank you!
All the best,
Eco Haus
www.EcoHaus.Solutions
Windows and doors.
The products were excellent and of good quality. The installers were polite and ensured the carpets and furnishings were protected where needed.
Highly recommended company.
January 25, 2026
Unprompted review
Reply from Eco Haus Solutions
Dear Mrs Walker, thanks for your recommendation and expressing your thoughts on our staff and service.
All the best,
Eco Haus
www.EcoHaus.Solutions
I have been so pleased with my windows…
I have been so pleased with my windows have noticed the difference of the warmth it keeps in my rooms so I dont have to put my heat on so much, l have been so pleased with the workmen who have been to my property very polite and pleasant so I have had the company come back twice more thank you for being so helpful l am very pleased and would recommend the firm to any of my friends
February 19, 2026
Unprompted review
Reply from Eco Haus Solutions
Thank you again Mrs Connor, great to read all your reviews and know you're really happy with our staff and service.
All the best,
Eco Haus
www.EcoHaus.Solutions
Efficient service
January 26, 2026
Unprompted review
Reply from Eco Haus Solutions
Dear Customer, thanks again for your feedback, Adam and the fitting team will be happy with your compliments.
All the best,
Eco Haus
www.EcoHaus.Solutions
This company did all it said it would…
This company did all it said it would do.workmen arrived on time, very polite clean workers got on with the job cleaned up after finishing ,nothing to much trouble would recomend to any body very satified wih all round job.
January 26, 2026
Unprompted review
Reply from Eco Haus Solutions
Dear Mary, thank you for reviewing again, Peter and the fitting team will be very happy.
All the best,
Eco Haus
www.EcoHaus.Solutions
Well done job.
January 14, 2026
Unprompted review
Reply from Eco Haus Solutions
Thank you June!
All the best,
Eco Haus
www.EcoHaus.Solutions
The whole process was done…
The whole process was done profesionally and efficently fron start to finosh. All your staff are a credit to your company. WELL DONE.
February 20, 2026
Reply from Eco Haus Solutions
Great to read your comments Mr Kemp, we appreciate you took the time to feedback how you felt about your experience with Eco Haus, thank you.
All the best,
Eco Haus
www.EcoHaus.Solutions
Reply from Eco Haus Solutions
We're very pleased to read it went well for you Wayne and that you're happy with our installers, thank you.
All the best,
Eco Haus
www.EcoHaus.Solutions
Prompt service
All wrkmen who came were efficient, friendly and did their job withattention to leaving eerything neat and tidy. On e gentleman even came when it ws dark!!. The last two put all my furniture back in place taking special care about placing which I thought was remarkable. Well done EcoHaus.
February 4, 2026
Reply from Eco Haus Solutions
Fantastic to read your review Carol, thank you for taking the time to write about your experience, our fitters take pride in their work and often go the extra mile, so Adrian and the install team will be very pleased with your feedback.
All the best,
Eco Haus
www.EcoHaus.Solutions
Reply from Eco Haus Solutions
Thank you Audrey for letting us know about your order, we're very happy it went well and our fitters Jake and the install team did a good job for you.
All the best,
Eco Haus
www.EcoHaus.Solutions
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