Ecoluxshop Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting the high quality and genuine nature of the items, especially batteries. Many appreciate the competitive and affordable pricing, along with the wide selection of products available. The delivery service is frequently highlighted as quick, fast, and prompt, with many people receiving their orders sooner than expected. The overall service is also commended for being very good and hassle-free. However, some customers mentioned an issue with an order where a box of batteries was incomplete, suggesting it might have been opened previously or shorted at the factory.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and quick... See more

Quality

Reviewers mention positive feedback about quality. Customers are very happy with the genuine parts received,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the good and competitive prices... See more

Service

Clients share positive opinions on service. Customers consistently praise the excellent and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I been buying rechargeable batteries from Ecolux for years. Mostly li-ion cells to make into battery packs for my RC trains. After a couple of bad experiences with other suppliers on eBay, I have alwa... See more

Rated 5 out of 5 stars

Easy to select your required item,very good description of item ,full information on the item as size,voltage, amperage.All battery's come in a cade for safe travel and storage. I will choose Eco... See more

Company replied

Rated 5 out of 5 stars

Great range of items at affordable prices and really quick delivery. I would definitely use Ecoluxshop.co.uk again to source rechargeable batteries. Can't recommend this site enough!

Rated 5 out of 5 stars

Bought 4 of 26650 LI batteries for garden solar lighting, they seem high capacity, well made and a good price. They do store a lot of power, a noticeable increase from my old 18650s.


Company details

  1. Battery Store

Written by the company

Ecoluxshopdirect: Genuine 18650 21700 20700 26650 18500 18350 16340 16650 14500 14430 10440 3.7V 3.2V Li-ion Rechargeable Batteries & Chargers. Best Quality Brands and Competitively priced.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Do not buy from this seller.

The trick is old. The seller addresses the shipment incorrectly, the item is shown as shipped, but never reaches the buyer, and finally the item is returned to the seller.
THANKS TO PAYPAL I have my money back.

September 1, 2023
Ecoluxshop logo

Reply from Ecoluxshop

Dear Pavel,
We’re sorry to hear about the issue you faced with your recent purchase. Your satisfaction is important to us, and we apologize for any inconvenience caused.
The parcel we found delivered: Your item was delivered on 25-09-2023.
Tracking number:TQ157244215GB
We want to resolve this for you promptly. Kindly reach out to our customer support team at 01623748867 with your order details, and we’ll make sure to address the problem and find a suitable solution.

We appreciate your feedback and look forward to making things right.

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you.

September 8, 2023
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Reply from Ecoluxshop

Dear I M Howlett,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Fast Delivery

Genuine product, delivered quickly as always

September 2, 2023
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Reply from Ecoluxshop

Hello Colin,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 4 out of 5 stars

Quick Delivery

Ordered deck lighting with ease after reading spec., delivery very quick. Packaging not strong enough to hold fragile lights. Plug was damaged, rang shop, lovely lady arranged for replacement to be sent, received yesterday. Not be fitting for a few weeks, so no idea how good they will be.

July 13, 2023
Rated 5 out of 5 stars

I needed batteries for my R2-D2 and…

I needed batteries for my R2-D2 and they were out of stock, Ecoluxshop let me know as soon as they were back in, then I could drop my order. Really fast and efficient service and I couldn't ask for better.
Thank you Ecoluxshop.👍

July 12, 2023
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Reply from Ecoluxshop

Hello Phil,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

The Ecoluxshop team

Rated 5 out of 5 stars

excellent customer service

excellent customer service, what Norbert don't know about batteries ain't worth knowing, tell him what your after and for what application and Norbert will tell you what to get even if that means he tells you to purchase from somewhere else, can't recommend him and his products highly enough.

July 4, 2023
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Reply from Ecoluxshop

Hello Simon,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Fast delivery

Reasonable prices and fast delivery

July 4, 2023
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Reply from Ecoluxshop

Hello Toby,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Good quick service

Polite and helpful seller also very quick delivery thanks

July 4, 2023
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Reply from Ecoluxshop

Hi Jonathan,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Great service

Great service, on time delivery. The shop called to advise that the charger I ordered was incompatible and recommended an alternative.

June 28, 2023
Unprompted review
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Reply from Ecoluxshop

Hi Will,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Delivered as promised

Replacement 18650 battery for Bosch Isio shears delivered promptly and works well.

June 10, 2023
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Reply from Ecoluxshop

Hello Tobias,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Great Experience

Great product, fast delivery, would recommend.

June 4, 2023
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Reply from Ecoluxshop

Hi Rob,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Excellent. Quick delivery and customer service

Dispatch and delivery was really quick and follow up customer service to rectify an error was superb and speedy.

June 4, 2023
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Reply from Ecoluxshop

Hi Bob,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Reliable and trustworthy

This shop has a great reputation online and with good reason. Have made a handful of purchases to date. Quick, polite and helpful responses if you have any questions. Fair pricing (especially on postage). I’m assured of the quality and accurate description of the batteries I’ve purchased.

May 7, 2023
Rated 1 out of 5 stars

Order processed then cancelled

Order went through then next day order cancelled no reason just refunded without any explanation

May 1, 2023
Ecoluxshop logo

Reply from Ecoluxshop

Dear David, Our sincere apology for any inconvenience caused.
We contact you immediately, unfortunately the message gone to junk mail and you are not left phone number.

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