Had our new car delivered by Paul Fenwick. Paul called to advise his departure time and expected arrival time. Paul then sent a text message when he was half an hour away. Paul arrived right on time a... See more
Company replied
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Review summary
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Joel Wafula delivered my Kia, it was an early handover, despite this he was bright, engaged, thorough, professional and most importantly patient. Tech really isnt my thing, yet he took the time and ca... See more
Company replied
Simon Row, called the evening before to let me know what time he would be coming, Happy to come a bit later so I could do the school run, delivered my new car at the time expected , very friendly, hel... See more
Company replied
Had the pleasure of meeting Kev Slater today. He dropped off my car nice and early, and messaged me 10 mins before he arrived. He even took time out over the weekend to advise me about drop off t... See more
Company replied
Company details
Written by the company
Established vehicle delivery company offering both driven and transported services to end users, dealer to dealer and demonstrator vehicle movement.
Contact info
Unit C1, Winchester Avenue, LE8 4GZ, Blaby, United Kingdom
- 01162838507
- bookings@ecomotive.biz
- ecomotive.biz
5.0
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great communication and thorough handover
Gary Yates provided a brilliant end to end experience in the delivery of my new vehicle. He called me the day before to let me know the approximate time I should expect him, based on the time he was hoping to pick it up from the dealership. He then messaged me when he had successfully picked it up and also when he was one hour away, allowing me to be ready for his arrival. I live on a busy main road but carefully backed the backed my vehicle onto the drive with apparent ease. He conducted thorough inspection of the vehicle and encouraged me to do the same. He sat in the vehicle with me and walked me through the basics. He also showed me everything included in the boot. Really happy with the communication and Gary’s knowledge, despite it being a new EV. Thank you
September 25, 2026
Unprompted review
Reply from Ecomotive
Thank you Carl
Regards
Gerald
Reply from Ecomotive
Thank you Nicki
Regards
Gerald
Very Efficient
Ross the delivery driver arrived on time. He was friendly and knowledgeable. Delivery of my new car was quick and efficient. Thank you.
September 24, 2026
Unprompted review
Reply from Ecomotive
Thank you Andy
Regards
Gerald
Car collection
David B collected my car from my home address. The day before collection David messaged to advise of his estimated time of arrival, on the day I was kept updated with the time of his arrival. David was friendly, helpful and professional.
September 23, 2026
Unprompted review
Reply from Ecomotive
Thank you Joanne
Regards
Gerald
Great service from Ross
I had my car delivered by Ross today. Fantastic experience from start to finish. Call day before to confirm time, arrived on time. Handover was great and we had a lovely chat. Thanks team!
September 23, 2026
Unprompted review
Reply from Ecomotive
Thank you Farah
Regards
Gerald
Perfect delivery and on time.
Had my car delivered by Gary Yates after repair. Gary called to advise his departure time and expected arrival time. Gary then sent a text message when he was half an hour away. Gary arrived right on time and was very friendly, courteous and professional. Discussed some aspects of the repair etc and spent some time to make sure everything was ok.A true credit to your company.
September 21, 2026
Unprompted review
Reply from Ecomotive
Thank you Ronzacapa
Regards
Gerald
Had my car delivered by David
Had my car delivered by David. Unloaded and allowed me plenty of time to look around and shown me where everything is.
September 17, 2026
Unprompted review
Reply from Ecomotive
Thank you Scott
Regards
Gerald
Had my car delivered today by Ross
Had my car delivered today by Ross. Amazing customer service. Had a call to give me an estimated time of delivery and he arrived exactly at that time. Ross was really friendly and chatty and he explained everything to me clearly, giving me tips while I get used to it. Very happy customer. Thank you
September 18, 2026
Unprompted review
Reply from Ecomotive
Thank you Andrea
Regards
Gerald
New car
Thank you so much to Mark J for delivering my new car very informative!
September 18, 2026
Unprompted review
Reply from Ecomotive
Thank you Rachel
Regards
Gerald
Delivery of my new car
Today 16/09/26 9:30am - Simon Row delivered my new car!! The customer service I received from Simon was top class. He took the time to take care of my new car by giving her wipe over, checking all was ok and kindly showing me everything about the car. He went above and beyond. Very happy with the service I received and can’t praise Simon enough!
September 16, 2026
Unprompted review
Reply from Ecomotive
Thank you Stacey
Regards
Gerald
Reply from Ecomotive
Thank you Mr May
Regards
Gerald
Great experience
Great experience. Very happy . Delivered by Mark J
September 15, 2026
Unprompted review
Reply from Ecomotive
Thank you Helen
Regards
Gerald
Superb delivery
Superb delivery, Ross was great. Really nice and informative. Recommended
September 15, 2026
Unprompted review
Reply from Ecomotive
Thank you Grant
Regards
Gerald
David B delivered my new car to my home…
David B delivered my new car to my home address. Prior to delivery he communicated well with me, keeping me informed of estimated times and on the morning of delivery, kept me updated within an hour of his arrival. David was really pleasant and helpful, explained all what was necessary regarding my car and was pleasant to deal with. From delivering and unloading the car to signing, David was great to communicate with. Very professional throughout.
September 14, 2026
Unprompted review
Reply from Ecomotive
Thank you Sarah,
Lovely to read about the service provided by David.
Regards
Gerald
Paul McRobert was great
Paul McRobert was great. He was careful and thorough when dropping off our new car. Well recommend him.
September 1, 2026
Unprompted review
Reply from Ecomotive
Thank you
Regards
Gerald
Had the pleasure of meeting Kev Slater…
Had the pleasure of meeting Kev Slater today. He dropped off my car nice and early, and messaged me 10 mins before he arrived. He even took time out over the weekend to advise me about drop off time today
Super friendly, professional and knowledgeable. Thanks for talking me through everything.
Miss Wilson
September 14, 2026
Unprompted review
Reply from Ecomotive
Thank you Georgina
Regards
Gerald
My driver Mike was excellent
My driver Mike was excellent. Kept me well informed with regards to delivery times and took the time to talk through all the festures.
September 14, 2026
Unprompted review
Reply from Ecomotive
Matthew
We appreciate you taking the time to share your experience
Regards
Gerald
Friendly Delivery Driver
Friendly Delivery Driver , Mark J took time to explain everything clearly & provided regular updates regarding ETA
September 14, 2026
Unprompted review
Reply from Ecomotive
Thanks Sean
Regards
Gerald
Simon Row
Simon Row, called the evening before to let me know what time he would be coming, Happy to come a bit later so I could do the school run, delivered my new car at the time expected , very friendly, helped me navigate the car, gave me some hints and tips. Very efficient and happy to help. Thank you
September 10, 2026
Unprompted review
Reply from Ecomotive
Hi Vicky,
Thank you for sharing you experience.
Regards
Gerald
Ross was very information pre delivery…
Ross was very information pre delivery and going through the controls once delivered. Very good service.
September 14, 2026
Unprompted review
Reply from Ecomotive
Thank you Kristian
Regards
Gerald
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