the final price I was quoted was 664.30. I accepted this price and immediately paid through PAYPAL Pay in 4 Plan. The total payment shown on my Pay in 4 Contract is $ 699.88. Why is this different... See more
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EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries.
As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip.
EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return.
The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction.
EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.
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1 Meistaru Street, Valdlauči, LV-1076, Rīga, Latvia
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I booked a car for 300 dollars, then I realized I had to change the pick up time for the rental. So I have to cancel the booking and start over. Here is the crucial moment of SCAM. I stupidly chose to have the money refunded to my E-wallet instead of having them refund me the money to my card. I went to rebook the same car, but every single option would only allow me to pay apartial amount upfront and the rest in person, meaning I would be left over with 80 or so dollars in my E-wallet, and having to pay 80 dollars out of pocket when I arrived. When I called to speak to someone, I was told there was nothing to be done I would just have to use the money on my next booking, then the person HUNG UP the phone on me. When I tried calling back my number was BLOCKED!! I could not call back. This is absolutely horrible customer service practice, I will NEVER ever use this company again.

Reply from EconomyBookings
The car was in great condition. We appreciated the ease of pick up and drop off. Very convenient location!

Reply from EconomyBookings
Every part of the process was clear and straightforward. No surprises. Good communication and transparency.

Reply from EconomyBookings
booked through this company for Classique car rental in Montego bay Jamaica. Wouldn't use again . The total price being £457 for 11 days, with just £331 to pay on the day. We arrived on time and was told initially we had to have the extra insurance totalling another £400 ish, that was wrong he then realised he made a mistake and it was going to be an extra amount of just under £200. It was for mandatory theft insurance? My booking states very clearly that there is only £331 to pay as it has full coverage. I also don't see how it is mandatory yet not included within the total price to pay. my only other option was to pay a deposit of $15000 for the car in case it was stolen! yes that's US fifteen thousand dollars deposit! Absolutely obscene. I had to pay the extra £200 or cancel the car and only be able to rebook with the same company voucher, and be temporarily stranded there till that was sorted. This is a straight up scam from the company and you should not be associating yourself with companies like this. The car itself was poor, air conditioning was inadequate and hardly cooled anyone, the vents had all been broken and were unable to be moved from side to side so they're just stuck in one position. it stated full to full, I had to get them to fuel it and only bothered to put a quarter of a tank in, the spare wheel was dented with a flat tyre and they accused me of doing that at the end as they never checked before. the spare wheel was not the space saver it should have been so took up more space in the back than needed, and it was also a mitsubishi galant, from 2015. so an 11 year old car, nothing like the advertised image which I get, it wont be like for like, but that's just stupid.
I also cant seem to find anywhere on economy booking website to complain as links are not working, so this was my only option. feel free to contact me about this complaint if you want to.

Reply from EconomyBookings
The site was real easy to navigate and
I had no issues finding anything

Reply from EconomyBookings
Great value for money and service, ease of booking and Pre- holiday/flight updates for collection schedules

Reply from EconomyBookings
Ver clear and simple booking of the car through this web site.

Reply from EconomyBookings

Reply from EconomyBookings
WARNING – SCAM!
I booked and paid for a rental car yesterday. As I had not received any booking confirmation, I logged into the company's website today. To my surprise, I discovered that EconomyBookings had cancelled my reservation without informing me in any way whatsoever.
The only way to contact EconomyBookings is through an online contact form. However, because the rental is due to start in less than two days, the company itself recommends contacting them by telephone. The problem is that there is no telephone number available anywhere on their website.
This is completely unacceptable and leaves customers without any meaningful way of resolving urgent issues.
I strongly advise everyone not to use this company. I will also be reporting this matter to the relevant consumer protection authorities in Denmark.
Ms. E.P. (Denmark)
Attorney-at-Law
OPDATE AFTER THE BELOW ANSWER FROM THE COMPANY:
It is maintained that no telephone numbers are available on your website. If you are genuinely transparent about your telephone number, you can simply post it here.
My booking reference is B62597826.
I have also tried contacting the support-email, but I have not received any response.
Is it your standard practice to accept bookings and then cancel them without informing the customer? And what about my payment? I have now spent half a day dealing with this matter, and I have serious doubts that I will ever get my money back. It is extremely concerning that a company like EconomyBookings is in possession of my payment details.
I strongly advise everyone against ever using EconomyBookings.

Reply from EconomyBookings
Booking the car pick up and drop off was great, price was reasonable

Reply from EconomyBookings

Reply from EconomyBookings
Very quick access for phone enquiries. Staff at pickup and dropoff are very friendly and helpful.

Reply from EconomyBookings
I am not sure if I actually have a reservation. Your confirmation indicates a rental with Thrifty. When I try to verify the confirmation with Thrifty, they indicate that the confirmation number you gave me is invalid. So, it is difficult to determine how to rate your service. I sure hope this works.

Reply from EconomyBookings
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