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Rated 5 out of 5 stars

I purchased some battery caddies from EDC Gear and found them to be very reasonably priced. They were sent promptly and are exactly what I had expected. As a small business I wanted to support th... See more

Rated 5 out of 5 stars

Where to start, great friendly personal service, ever increasing range of stock, (more shiny objects to buy!!). Been buying from Edcgear for the last few years,(just checked!!), and the whole expe... See more

Rated 5 out of 5 stars

Ordered a few items recently, (notebooks, S-biner etc.) and I couldn't be happier. Items came in zip lock bags together to save on plastic use, in perfect condition with a personal note from the store... See more

Rated 5 out of 5 stars

I have now purchased 3 knives in as many weeks. I'm blown away by the fantastic service and attention to detail from Tim and the team. Hugely competitive prices, fast delivery and as I said fantasti... See more

Company details

  1. Camping Store

Information provided by various external sources

Established in 2011 EDCgear has one of the largest ranges of EDC (Everyday Carry), Survival and Bushcraft gear in the UK. Large stocks, unique items and fast delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

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Rated 1 out of 5 stars

Zero customer service

Have ordered several times before from this company with no issues however have not received an order I placed in December. Have now sent three e-mails over a period of three weeks and have not received a reply. There is no phone number to contact this company so can only assume they have no intention of either giving me a refund or resending my order assuming it was dispatched in the first place.

February 7, 2022
Unprompted review
EDCgear logo

Reply from EDCgear

Hi Chris, I have checked your order and it was despatched on 30th Dec via Royal Mail 1st Class, we received one email from you on 8th Jan as your order hadn't arrived, I contacted Royal Mail and then responded to your email on the 10th Jan apologising that Royal Mail had delays and it would be delivered soon. The tracking confirms your order was then delivered on 13th Jan. I apologise there was a delay with delivery however we did respond to your enquiry and I sent a further followup email and message on your phone to ensure you were satisifed with the outcome but haven't received any reply.
Regards,
Tim
EDCgear.co.uk

Rated 5 out of 5 stars

Nicely laid out website

Nicely laid out website, easy ordering and super super fast delivery which is very fairly priced. I buy lots of stuff from these guys as the selection is excellent.

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! These guys just became my official EDC partners! I’ve been looking for Tritium vials for months. When I found these guys I had my vials and deployed them in just 4 days! Thank you!!

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

A great company.

I have bought quite a few things from this company and would highly recommend them.
Tim, the person who seems to run the company could not be more helpful.
It seems to be the only source of the excellent Countycomm equipment in the EC and the prices are remarkably good value, I don't know how they do it.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. Thank you. Excellent item which was well packaged, fast delivery, good email updates and a personalised thank you on the invoice, I'm not sure that there's anything else one could ask for!

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and friendly service

I have bought from EDCgear several times and every time the service has been prompt and friendly. My most recent order did not arrive (due to Royal Mail) and EDCgear immediately dispatched a replacement order without question. Can't recommend highly enough.

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

So pleased I found EDCgear

So pleased I found EDCgear. Quick to respond to my query, friendly helpful, well priced and the delivery was on time too. Thank you Tim

February 9, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company.

I’ve used these guys numerous times over the years and they are first class. The website is well packed with great products at a competitive price and the delivery is super fast! A lot of other companies could look to these guys on how to run a business and offer customer service. Cheers Tim.

November 7, 2019
Unprompted review
Rated 5 out of 5 stars

great products and choices

great products. was well informed on my package delivery. were given quick answers for my requirment product parts.
very good and fast pace on delivery times.
recommended use first class signed.

keep up the work.

September 13, 2019
Unprompted review
Rated 5 out of 5 stars

First time ordering from EDC Gear and…

First time ordering from EDC Gear and what a great sevice - fast delivery,well packages and a nice touch with a hand written thankyou for the order will definatley use these guys again 5****

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome website, great service

Awesome website only came across the other night, nice and easy to use super fast delivery places an order late friday and it arrives Monday morning, nice little hand written thank you on the order from, which I think is a lovely thought, sent a email about asking something out of stock I wanted to buy and got a response really fast will be conducting business again very soon.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

E.d.c. fantastic

Ordered schrade f37 fantastic site easy to use came super quick perfectly package couldn't have been quicker unless brought it themselves good information and only a phone call away as well will be ordering again

July 2, 2019
Unprompted review

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