edco.com Reviews 8,230

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and efficiency, making the ordering process smooth and enjoyable. People frequently highlight the excellent service, noting quick responses, timely deliveries, and the high quality of the products, which often exceed expectations and match website descriptions. Consumers appreciate the wide selection of top-notch quality products and the ease of working with the company, with many expressing their intent to return for future orders. The promptness and accuracy of orders are also frequently mentioned as key strengths.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Clients share positive opinions on order. Many customers praise the quick response to inquiries and order... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

We received the crystal award today … it came out beautifully … we will definitely keep Edco in mind for any future awards … it was great from start to finish. Beginning with the email from Stella... See more

Rated 5 out of 5 stars

The experience with EDCO is phenomenal. They are quick to answer online orders and always has the art work proof correct the first time. I gave them a deadline when I needed the product and receiv... See more

Rated 5 out of 5 stars

We love Edco for our reward and recognition program. My favorite part is working with Neisha. Neisha is so kind, professional and extremely efficient. She does a really good job at explaining what the... See more

Rated 5 out of 5 stars

I love Edco and enjoy doing business with them. They have a wide range of products to choose from with top notch quality products. The Cutomer service is wonderful, always polite, professional and h... See more


Company details

  1. Corporate Gift Supplier
  2. Promotional Item Store
  3. Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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Rated 5 out of 5 stars

Perfect!

Stella was amazing to work with! The awards were better than I ever expected and the shipping time was quick! We will definitely be using EDCO again in the future!

February 24, 2026
Rated 5 out of 5 stars

Impeccable Customer Service

We had placed a larger order with Edco and when we received the order, we had inadvertently missed placing an order for one recipient. We contacted them and they created an additional award right away. Impeccable customer service!

February 24, 2026
Rated 5 out of 5 stars

Edco's service is great

Edco's service is great! I ordered a plaque for recognition of an employee's service with my office and requested some font and language changes which were promptly responded to. The order was completed in a timely manner and promptly shipped to my office.

February 24, 2026
Rated 5 out of 5 stars

Name Tags / Everglades Wildlife Birds

ordering was easy, Sales associate "Gloria" was very friendly and helpful. Product received was exactly what I expected. Excellent quality. I have used them before with no issues. highly recommend.

February 23, 2026
Rated 5 out of 5 stars

A huge thank you to Rosie for doing…

A huge thank you to Rosie for doing such a fantastic job! I'm so grateful to have found your organization. The customer service was excellent, and the awards are simply beautiful. Thank you for your outstanding service!

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

I love Edco and enjoy doing business…

I love Edco and enjoy doing business with them. They have a wide range of products to choose from with top notch quality products. The Cutomer service is wonderful, always polite, professional and helpful. I would like to take this opportunity to thank Gloria Sejas. She is wonderful to work with and an asset to the company. Gloria ensures products I order always arrive on time even if I put the order late. Thank you
Sincerely
Denise Brogan from SMTC

February 24, 2026
Rated 5 out of 5 stars

Perfect gift request

What I was most impressed by Edco and my helper, Nancy, was their undivided attention to my particular needs - I was specific in my inscription on the crystal clock and they handled it perfectly. I was very happy with the end product! Would definitely recommend Edco to other colleagues.

February 24, 2026
Rated 5 out of 5 stars

This is my 3rd annual order of awards…

This is my 3rd annual order of awards for our top performers, and Lisa Frazier has been incredibly helpful throughout the entire process. She always guides me in selecting the right awards, walks me through timelines and payment details, and makes everything seamless. The packaging is beautiful, the quality of the awards is excellent, and the engraving is consistently flawless. I’ll definitely be coming back again next year.

February 19, 2026

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