eDrafter.in Reviews 129

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and reliability, often highlighting how simple and hassle-free the process is. The staff is frequently commended for being cooperative, responsive, and providing excellent support, with many appreciating their step-by-step guidance and professional approach. The customer service is described as exceptional, and the user experience is generally seen as very easy and convenient. However, some people were dissatisfied with the response time, mentioning delays and a lack of communication, with some even reporting that issues remained unresolved. A few other people also felt that the service was slow and unprofessional, and in rare cases, some customers received incorrect documents or experienced significant difficulties with their orders.

What people talk about most

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the promptness... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Users describe positive interactions with customer service. Many customers appreciate the assistance... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the quick and swift responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice experience and issue sorted promptly Thank you for support and delivery very Promptly. Edrafter has quick responses. In case of any issue or discrepancy, they always make the necessary correctio... See more

Company replied

Rated 5 out of 5 stars

I’d been trying to change my name since I was 15 but never knew how to do it. E-Drafter made the whole process simple, and I was finally able to publish my gazette notification. A special thanks to Pu... See more

Company replied

Rated 5 out of 5 stars

I’m using Edrafter for more than 4 years now. Every time, I get excellent service on printing agreements on stamp paper. Their email method is very straightforward, and their phone help is excellen... See more

Company replied

Rated 5 out of 5 stars

thank you edrafter. you are reliable, honest and operate with integrity. I recommendation your to anyone who is looking for some great staff. Spacially Pushpendra Sir always takes the time to answer... See more

Company replied


Company details

  1. Legal Services

Written by the company

"We provide an online base to the Clients wherein we provide Stamp paper/Legal Documents solutions for 20+ states in India, Clients can place an order for Stamp papers/Rental Agreement and other Documents at our portal and the copy will get instantly delivered at their email along with the shipment of the hard copy. Benefits of using the Portal - Under a couple of minutes the order can be placed at the website; Customer support is just a call away; Quick scan copy service wherein within an hour customer will get a scan copy delivered at their email; Standard Scan copy service under scan shall be provided within few hours under email; Hard copy shall be delivered under same day if opted same day delivery service."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
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1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Fraudsters

Took extra money and promised printed stamp paper in 2 hours . Once you pay money they wont respond to your calls . Kept calling and had to fight with them to get a refund . Full refund was not issues despite zero service and wasting time.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for the service to be…

Ordered and paid for the service to be delivered within 3 hours! This left me with 2 hours to reach the government registrar office before it shut. I messaged immediately after to stress the urgency. 4 hours late I message again to be told the system was down. They could have told me this in the first message and I would have got the document from the District Court instead! It is Friday and I now have to wait in Jaipur until Monday when the registrar office opens! I was supposed to be leaving Jaipur tomorrow and they have completely ruined my plans and caused me extra expenses through hotel cancelations elsewhere and rebooking another 3 nights in Jaipur !!!!!!

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

This company seems to be a big fraud…

This company seems to be a big fraud and cheating people in the name of online services. I ordered them an affidavit for which I Paid INR 708. Even after 24 hours, the are neither picking up the calls nor responding back with any proper reply. Seems like the they have eaten up the money and are not providing anything. I should have gone to local vendor and get it done in INR 200. However, sometimes comfort leads to such frauds.
DO NOT ever pay anything to such scamsters and keep waiting for them to do anything.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

An honest piece of advice

An honest piece of advice - Comfort sometimes gets you in trouble. Always go to your local stamp paper vendor and notary official for any legal document. This online thing is just a big gimmick.

I mistakenly chose this service for a rent agreement, paid close to 600 bucks for a notarised draft. The scanned copy was supposed to be emailed the next day. I called them when I did not receive my order even after 6 days. I got my scan on email the next day which was just a printout, non notarised. I got my courier 2 days later and I was shocked to find only a blank e-stamp paper inside, no rent agreement whatsoever. Today after 2 weeks I still don't have my draft. Eventually I had to get the document from a local vendor.

Retrospecting If I had spared about 40 minutes of my time and gone to a local vendor, I would have got my error free document for third the price I paid. So save yourself from trouble and never ever make the same mistake which I did.

March 18, 2024
Unprompted review
Show reviews in all languages. (129 reviews)

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