My item was delivered to the wrong address (despite me contacting the company and confirming the correct address and them confirming that it would come to the correct address). Now, I can’t get hold... See more
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Absolutely brilliant products. The emotional footballs have been a massive hit with the children and adults as we played circle games and bouncing the balls in the water, throwing, catching expressin... See more
Company replied
A very well-packed and promptly delivered purchase. The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun... See more
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Omg my severely autistic 10 year old absolutely loves his cushion. His school recommended it but not on this website so I did browsing and your prices are amazing. On other sites its double the price.... See more
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Company details
Written by the company
Educational toys, equipment and furniture for schools, nurseries, charities and home!
Contact info
71-75 Shelton St, WC2H 9JQ, London, United Kingdom
- +44 20 3318 1046
- care@educationaltoys.co.uk
- educationaltoys.co.uk
4.2
Great
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Care Team
I would like to commend Emma from the Customer Care Team who helped us with the process. She is patient and accommodating all throughout the process of shipping the items here in the UAE. I am very happy with the service. Thank you so much.
March 26, 2024
Reply from Educational Toys
Hi, thank you so much for taking the time to provide fantastic feedback. We are so delighted that you rate our service and product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Best Wishes.
Reply from Educational Toys
On behalf us all of us at Educational Toys, I would like to thank you for sharing this great review about our online store! We are thrilled that you enjoyed your experience.
Reply from Educational Toys
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Beautiful product for my nephew and…
Beautiful product for my nephew and timely delivery
March 18, 2024
Reply from Educational Toys
We really appreciate you taking the time out to share your experience with us, thank you for your review.
Great service
Was very happy with my order, it came on time and in perfect condition, I purchased the familidoo 3 seater stroller for my wife and she is really happy with the product, it has made her life much easier, I also received some exceptional customer service from Emma. Thankyou again.
Nathan
March 23, 2024
Unprompted review
Reply from Educational Toys
Hi, thank you so much for taking the time to provide fantastic feedback. We are so delighted that you rate our service and product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Super pleased that your wife is happy with her new stroller too. Emma, Educational Toys
Great deals
March 21, 2024
Reply from Educational Toys
The team here at Educational Toys is thrilled to receive such a great rating, thank you.
This company have been so helpful
This company have been so helpful. They were available on the phone as soon as we had a request. The product was reasonably priced and delivery was really fast. We are very happy and will be using Educational Toys again.
April 3, 2024
Unprompted review
Reply from Educational Toys
Hi, thank you so much for taking the time to provide fantastic feedback. We are so delighted that you rate our service and product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Best Wishes.
Great product and good price
March 18, 2024
Reply from Educational Toys
On behalf us all of us at Educational Toys, I would like to thank you for sharing this great review about our online store! We are thrilled that you enjoyed your experience.
Putting children first.
Super sturdy chairs for little folk! The service from Educational Toys was really very good, almost faultless. Sadly, the delivery was very disjointed with the order split into three packages, which was not a problem at all, however, having to wait in for delivery on different days was most inconvenient. From expected date of 13th through to 16th!
February 13, 2024
Reply from Educational Toys
Hello, thank you for your positive feedback. We are please that the chairs are suitable for the little ones! I'm sorry to hear that you experienced a delay with you delivery from Parcelforce. We hope you would still choose to shop with us again in the future. Many thanks.
Reply from Educational Toys
Hi, thank you so much for taking the time to provide fantastic feedback. We are so delighted that you rate our service and product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Best Wishes.
Very pleased
Easy ordering, quick delivery, good price and happy with product. Would order again
February 8, 2024
Reply from Educational Toys
The team here at Educational Toys is thrilled to receive such a great rating, thank you.
order came quickly
order came quickly . Stickle Bricks box was damaged in transit but toys were ok .Not the fault of Educational Toys.
February 6, 2024
Reply from Educational Toys
We really appreciate you taking the time out to share your experience with us at Educational Toys, thank you for your review. I'm sorry that the box arrived damaged with the courier company, but pleased that was no damage to your products as a result of this.
Waste of money
Extremely cheaply made. This broken in less than 5 minutes of being up. Waste of money.
February 19, 2024
Reply from Educational Toys
Thank you for bringing this to our attention. We’re sorry you find your product to be of poor quality. We would like to try and resolve this issue promptly and accurately for you. If you could please email us at customercare@kubproducts.com we will be happy to help.
Great watch for my son
Great watch for my son. Arrived well packaged and great communication.
February 5, 2024
Reply from Educational Toys
Thank you for the kind words! We’re so happy your shopping experience with Educational Toys went so smoothly.
Great service and product!
Positive experience from start to finish. Really enjoying the product we purchased for our grandchildren.
It is very good quality and reasonably priced.
January 19, 2024
Reply from Educational Toys
We really appreciate you taking the time to leave us a positive review. These are the comments that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Would Recommend
Quick delivery, and quality items. Great customer service when support was needed. Would definitely use this company again.
December 9, 2023
Unprompted review
Reply from Educational Toys
Thank you for your review! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Nice childrens watch .
Nice childrens watch .
Perfect for learning to understand the time .
Made a good birthday present
January 18, 2024
Reply from Educational Toys
Thank you for your excellent product review. We really appreciate your feedback. We look forward to helping you again in the future.
Great toys for my 3 year old
Great toys for my 3 year old. Delivery within a couple days. Very happy.
January 19, 2024
Reply from Educational Toys
Hello there, we really appreciate your time for leaving us a brilliant product review. Let us know if there is anything else we can do to make your next online visit even better.
Familidoo 3 seater stroller-good purchase
After spending a lot of time trying to decide what pushchair would work best for me, I decided on the familidoo 3 seater. I would have liked the 4 seater but unfortunately it would be too wide to fit through my garden gate. I still had some questions to ask but nothing was too much trouble for Emma. She replied to all of my emails efficiently and even contacted the suppliers to ensure she gave me the correct information when she wasn't sure. I would purchase from this company again.
For the pushchair itself, it is working well for us. It's not the easiest to push but it's also not the worst. If there's a slight slant on the path, it can be difficult to keep it going straight. It can go down kerbs very carefully but it can not go up them. I just plan my route before hand which way will be best. You have to go quite wide to turn it. I've not had any big problems though. I do fine it tiring to push but I think that's more that I'm pushing 3 children and bags rather than the actual buggy itself. If folds up relatively easy too and doesn't take too much space as it stands itself up. I am yet to attempt fitting it in the car. I'm not sure how easy it will be to lift. The rain cover is easy to put on and off as it's one large cover. I was unsure whether this or a wagon would be the best for me but I am glad I chose this as the seats all recline slightly, with the back one reclining fully. This means the children are able to nap in it, unlike a wagon. You do need to be careful of the children's feet when taking them out though as there is not much if a gap. Overall, I am pleased with my purchase and it is making my life as a childminder that little bit easier. I would also buy from this company again after the great customer support I have received from Emma
January 11, 2024
Reply from Educational Toys
We really appreciate you taking the time to leave us a positive review. These are the comments that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Never recurved the items I ordered
Never recurved the items I ordered, received a text from parcel force saying to follow the instructions on the card, but they never left a card for me In Order to rearrange delivery
January 11, 2024
Reply from Educational Toys
Hello, we sincerely apologise that you have not received your order. We can see that on your Parcelforce tracking that 3 delivery attempts were made but all were unsuccessful and your parcel was returned to our warehouse. We have now refunded you fully for this order. Please feel free to email us at care@eductaionaltoys.co.uk. Many thanks
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